SteveD3V's Review of ImaginefxReviewed on 9/29/18 2:45 PM
I purchased a subscription through my iTunes account but want it to sync up with my android device. Went to help > contact us but says I don’t have an email account setup... even though I am i just purchased it with my Apple ID. And there is no place to set one up in the app.
Sriggy's Review of ImaginefxReviewed on 9/22/18 2:19 PM
Bought 2 issues no problem, then got a 3rd. It let me buy it, but I couldn’t download. Followed recommendation of reinstalling and restore. No help. Still let’s me download samplers. So that’s something.
Huh? 1635895's Review of ImaginefxReviewed on 9/22/18 12:42 PM
When you try to restore purchases they never come back. But if you like to throw your money down a hole or light it on fire then this is the app for you!
Officen1nja's Review of ImaginefxReviewed on 8/31/18 1:39 AM
I purchased the past issues for ImagineFX for $50 and now when I look through my library it’s full of ads to purchase other magazines! If I wanted other magazines I would search for them. I wouldn’t mind a recommendation here and there but it’s literally every other item in my library is an ad so scrolling through trying to find my magazines it’s confusing what is something I own vs something they’re trying sell me. Can’t recommend until they fix this!
FoolishHubris's Review of ImaginefxReviewed on 8/30/19 1:50 PM
Update: 3 Stars I eventually got support for my issue (it was the third support team I contacted that was finally able to resolve the problem). The apps works now and I can download my subscription issues. It’s not great in terms of performance, but the content reads well on the app and the clickable links are a nice feature. If you can avoid any technical hassles then you will enjoy it much more, I’m sure. Original Review: 1 Star I’m basing my review on the app performance rather than the magazine itself. The published content is great, but you would be better off purchasing the physical copy over this app. I foolishly ignored the other app reviews here and went with the digital subscription so as to not waste paper; it’s also a bit cheaper. Lo and behold, my digital subscription is useless because I’m unable to download the latest issue. The only button displayed is the one to purchase the issue separately. Going through support gets me 1) a guide to fix the issue that does not do so, 2) an automated email response describing this exact problem, suggesting following the steps of the troubleshooting guide that does not work, and then stating that the team will only respond to help emails describing other issues, and 3) an FAQ filled with broken links. How does the app not know I have a subscription when I’m logged in with the account that I made when I purchased the subscription? This app is also totally crammed with ads, including those for other magazines and ad messages for other apps that you cannot delete from your in-app inbox. On top of slow load times and errors opening the store, it’s really just too much. That said, I would have overlooked these issues if I could actually read the magazine. I will update this review if I happen to hear back from support. Until then, I suggest getting a physical copy instead. Maybe then you will actually get your magazine.
Lycan7rop3's Review of ImaginefxReviewed on 8/30/19 1:50 PM
Works great for me, bought every single back issues and signed up monthly. Not sure what everyone is complaining about! 5 stars from me! thank you!
skunkmonroe's Review of ImaginefxReviewed on 8/30/19 1:50 PM
Always have the latest artists and the sketchbook section is my favorite.
AvengerPod's Review of ImaginefxReviewed on 8/30/19 1:50 PM
The app is simply broken; instead of letting you read in peace it hangs for minutes at a time loading an irritating shopping page full of ads! If you are offline it just freezes. It is also painfully slow to start up in general, especially if you have many issues downloaded. The sort function doesn’t work, so issues aren’t sorted properly by publication date even when you select ‘sort by publication date.’ Developers are completely and absolutely unresponsive - these issues have persisted for more than two years, with no fix in sight! Lastly it is astonishing that there is no search function of any kind - seriously, a digital collection without search? You should be able to search for articles, artists, topics, article types, etc.! It is a shame that this brilliant magazine is ruined by such a shoddy, broken, abandoned app. :(
Shannalene's Review of ImaginefxReviewed on 8/30/19 1:50 PM
There’s so much information to help me learn and grow as an artist. I really like reading the interviews and learning about different artists, their field of work and their backgrounds and their creative process. I live in a small town and am quite removed from the nearest art community, so reading and learning about other artists helps me feel not as isolated.
123gjackie54646's Review of ImaginefxReviewed on 7/6/18 8:31 AM
After about a year of subscription and buying all the back issues. The app completely stopped working. Denying me access to my entire library of magazines. I unsubscribed to the service for the time being😔. Since I actually can’t use what I’ve paid for.