Chegg Study App Reviews

The answer seems to make sense based on the calculations and assumptions made

I love chegg to help me work through and check my math problems since I always struggle with it. It just bothers me that I have to purchase extra questions if I go over, and that I can’t manage my account on my phone.

I love how you get the answers you’re looking for with an explanation. And you don’t even have to type out the questions, all you have to do is take a picture and submit it.

Free? Hah, to actually get help, you need an additional $15 per month. I’m a college student and barley get by. Have fun ripping off other people, but you lost my business.

Very good

Very useful

I love it very good investment for a broke college student.

I posted my questions and only one have been answered by Googly but out of 10 questions in my my home work, only 4 is correct from his answer. I think Googly is not an expert or professional person. 2 more questions have posted for more than 3 days now and no one answer yet. This app useless and unreliable. I would like to cancel my subscription.

Side bar won’t display properly only see a 1/4 of it. Also question take forever to load compared to iPhone. Like the content although it’s hit or miss. But the app functionality needs work.

This is wrong!

We should be able to make responses to our post or even edit our post And we should be given credit for the points we haven’t used in the next month

Can’t select problems, iPhone XS max not optimized. Unusable. Plz fix!!!

Wonderful. I heavily rely on Chegg for all must study questions.

It really helps and the tutors are amazing

Legit without chegg study I would be failing all my classes. :)

I love this app the only thing I don’t like is that you only get 20 questions and I’m really struggling with my math and it helped into a certain point and i don’t have that much money to buy more questions I’m on a budget it’s hard being a broke college student .

Great work

Only thing is we should be able to edit question from the app and not require a computer

Before I purchased it didn’t say that they have a limited questions. You can only ask a 20 question in a month and it’s 15 $ per month.

Would give zero stars if I could. Paid $15 for a subscription to get wrong answer. I wouldn’t use this website even if it were free.

CONSTANTLY asks you to log in( for what reason?! You don’t even share private info using the app). The piece of garbage doesn’t even work correctly. You have to google search (outside of the app) to find chegg study content that you pay for! The in app search won’t even find the content I’m actually looking for but google finds it on chegg.com. After you use a browser to search chegg.com it tries to send me to the app and it doesn’t even display the content you were looking for!!! Wastes so much time and undeserving of 14$/month.

I posted a question and get a wrong answer so I posted it one more time hoping someone else could slove it. Then the app can't give a correct answer after a whole day. Fake experts in chegg.

At the moment your app isn’t working. I’m already registered so it’s telling me I need to reset my pw. So I click that and then it says my email doesn’t exist. I proceed to Sign Up. I enter my email and pw and the red message says “it’s us, not you! Try again in a few minutes.” Still doesn’t work.

Great but a little expensive for students who are in college, I expected a lower price since chegg is all about helping students save money especially with there rentals, there subscription should be cheaper but other than that It’s very helpful

Thank you. I can see this logic between categorical and nominal. I guess I was ranking them based of importance from my perspective. Hence, why I mentioned categorical. I was being biased by my interpretation and not following the definition. It make sense because these variables do not have positions or rank.

Takes a long time to receive an answer and you have to post your questions one by one using up your question limit.

A great help with the homework!!!!!!!

Thanks for the solution

Yay

good

Best app ever!

I honestly love chegg. It has helped me from chemistry to math !

So this is the difference between an A and a C in class. 10/10 would recommend for homework help. It can reduce hours of frustration and provide clarity.

The fact that questions can just be ignored is ridiculous. I understand it can take a couple days, but I don’t want my “posted question” back I used it because I needed the help I pay for.

Tutors or extra help don’t get back to you and ignore questions if you need help

So it takes forever to download!! When my WiFi and data is fast and I have storage so if you are in a rush don’t get this app

The app is great and very convenient. The only complaints are that sometimes I grab the app on my phone and other times on my iPad and I find myself having to sign in again and again every once in a while. ALSO PLEASE ADD THE ABILITY TO BE ABLE TO COMMENT ON QUESTIONS ON THE APP. It doesn’t work and hasn’t been working forever. Other than that it’s a great app.

I posted questions on here only to get the wrong answers returned. Waste of 15 dollars a month.

I don’t suspend my account during the summer because Chegg deserves that extra money. Only 5/5 because 6/5 is not possible.

Such a helpful app! It really helps me with hw and understanding the subjects I’m struggling with

Tried it and couldn’t get any help at all. Tried to cancel my subscription right away and couldn’t do that either. Tried to get a refund and once again no one can help. Save your money, app isn’t worth it.

Chegg has helped me in so many ways, its really has been my personal teacher. Whenever my professor would not explain something clearly, chegg was always there for me. Helped me out a LOT during my classes!

I can’t figure out how to cancel this subscription. I have been trying for months. The phone number listed as their contact on my PayPal receipt is not in working order. I have had so many NSF fees because these people keep trying to take money out of my account (It is at at least $100 right now). It used to be easy to subscribe then cancel but now it’s near impossible and I’m already struggling financially. I can’t have this company trying to continuously take out money when it is no longer authorized!! I can not afford this c*** situation. Here I am NEGATIVE in my account again. Thanks Chegg... 0 stars!!!!

This app has saved my life as an engineer. With sometimes bad professors, the problems worked out on this app are so clear and help me understand the material that allows me to get As on all my exams.

Helps a lott

Seeing the step by step is amazing. It even has the step by step to the answers for the even problems. This app makes it really easy to review without taking out your notes or previous homework’s.

My question An endothermic reaction versus an exothermic reaction A) the energy of activation is relatively higher B)the energy of products is lower than reactants C)the heat of reaction is negative D) heat appears with the appearance of products E)feels warm to the touch There are only 20 question we are allowed to ask and someone answered none of the choice is correct , I’m preparing for finals and I’m so frustrated as I’m stuck and no one is helping🧠

The people here are AMAZING!!!

They claim to have a Solution Book for the text book you search, but when you buy the subscription(assuming your text book isn’t a popular one) the book is filled with “No solution yet ask an expert.” Unless you want to send 20 questions a day avoid Chegg.

This is a must for any student. Best 15$ ever

This is an awesome service that you provide for students. It has really been a valuable resource for me when I need tutoring. Great service and I have and will recommend this site to all my fellow students.

They make it hard to cancel

Hello, Thank you for taking care of my subscription issue. I emailed for assistance and it was taken care of within 12 hours. I’ll be returning to Chegg later this year. Thanks again! -CalWill

I love chegg it works great and how it should, but please chegg ppl WHY DO I NEED TO SIGN INTO MY ACCOUNT EVERY SINGLE TIME I USE THIS APP. all my other apps remember my credentials, why doesnt yours? Please fix this theres no reason to have this weird manual sign in so frequently. Will give 5 stars when fixed.

Gives great help and you can practice it till you know it. Makes a very efficient way of studying!

Helped me in many classes I’ve taken, highly recommend!

Reply to responses. I don’t like how you can’t reply to a response and you have to ask the question all over again with additional clarification.

I just did it so it would leave me in peace

Perfect thank you,

Well done on the problem explanation, I appreciate the speedy feedback. Good work— thank you. You make accounting seem simple! 👌

Great explanation! Thanks!

Pictures look good when you take them but after the question is posted they are unreadable

I really like having this as a way to check the process of my work. If I go about it incorrectly or make a mistake, chegg is here to guide me in the right direction.

Chegg has been nothing short of a life saver for me as a math major. I used to spend hours stuck on problems, then I discovered Chegg. The solutions given are well explained and everyone is so helpful. Worth every cent I spend on the subscription.

Overall it’s a great service. I typically get a response to my posted questions with a hour max.

Answers to questions have been incorrect leaving me confused on how to solve. I do not feel that paying for incorrect solutions is helping me whatsoever.

Hello, Im a young individual who wanted to sell her math college book and a friend of mine had told me about Chegg so I gave it a try it’s very easy to use just simple quick steps, the only bad thing I would have to say is it takes forever to get your money it told me I would get my money with in 10-15 days but it’s been way more than that so I’m starting to begin its a lie but I’m still hoping to receive my money to put it towards my college account.

I have asked 5 questions and they have gave me the wrong answers on all of them. I was impressed by the time it takes to answer back but it’s wrong so that’s disappointing. And when you say that the answer it’s wrong they don’t correct them selves.

Wrong answers trash

It’s not a cheap subscription but it worth the price!

Love u

I use this very frequently. My only complaint is the quality of some of the experts. They will give you the wrong answer, but CHEGG still deducts that from your 20 questions. I have posted the same question multiple times because of incorrect answers and the new expert will often copy the incorrect answer that caused me to report in the first place, and give me the same exact answer. There are some that don’t even bother to read the question thoroughly and miss the bold red letters that informs them that I am looking for something specific such as how to solve using a calculator. It’s extremely frustrating and I believe that CHEGG should credit you for incorrect/incomplete answers. Another issue I have is that although you are given an opportunity to ask follow up questions, the experts don’t usually answer them. Some do, but not all of them. Other than that the replies are usually quick and the answers provided are correct more often than not.

Great at answering questions in a timely manner and great details and explanation of answers.

Exactly what I needed, a picture and steps to how it worked out!

So helpful! The answer explanations are super helpful when I get stuck on a problem!

I used Chegg for college chemistry. Definitely wouldn’t have passed without it. They have online tutors and when you post a question, it doesn’t just give the answer, but shows you step by step how to work the problem. Amazing. Worth every penny!!

I signed up for chegg to help with this past semester of developmental psychology as my teacher wasn’t great at providing enough information for notes for when we took test. I looked up questions on the second test we took of the semester, in the “expert answers” someone answered the first 13 questions. I went by what was said on chegg and even changed three of my answers. Out of the 13 I got off chegg, I missed 7. This resulted in an 82 on the test. My last test, I had trouble because I missed a day of class so I looked to chegg for a few answers. I ended up missing 3 of the 5 t/f answers that were provided and if I had changed my answers for the first five questions to go by what was given on chegg, I would have missed every single answer. Both test I used chegg for I ended up with an 85 and an 82 and when I did it completely on my own I made a 92 and a 96. HOWEVER, Chegg saved my life when it came to the homework from the textbook. Great for answers out of the book, terrible for test.

I am using mostly for chemistry book solutions to check answers and I can say 95% of them are right. You can submit 20 questions a month to ask for solutions that doesn’t exist in a specific book. I have post my lab questions and got the solution, but It was wrong, and the person solved them had frustration I guess and left it incompleted. Anybody with a great knowledge would complete it under 3 min but I guess that was too much for him/her. And then since its wrong and incomplete I had to post it again. Guess what, answers were different than the first one and that was wrong as well. I know it is wrong because showed my chemistry professor(she is highly knowledgeable about chemistry if I need to say.) Now going to post for the 3rd time, lets see if there is at least one person there that can answer. So I was going to keep my membership for the next term but after this, it is not worth to pay $15 every month.

I need the clear solution for Question 8

If the problem posted is not in english then basically your wasting a question... “more information is needed.” How about just find some Spanish tutors

I signed up for a chegg and was immediately charged. That was fine. I was told this it was a “MONTHLY” subscription but LESS THAN A MONTH LATER later I was charged again another $14-$16. I cancelled the subscription and deleted the app and removed my debit card so there was no automatic deductions from any app. However a month or two later , I registered my card into my phone again to pay for Apple Music. Yesterday they deducted $16 from my card again. I called the customer service line and they said it was closed. This is my only way reaching out to the owners of the app.

I struggle so much in math , now I’m taking accounting and if it was not for chegg . I would’ve dropped out of college already . Thank you for making it possible for a student like me . If you ain’t chugging , you ain’t passing !!! Chegg+Understanding+Study+Discipline+Patience=College Grad !

Probably my best app on iPhone to study, very very helpful selection of solutions and etextbooks. Would recommend for anyone with an iPhone and iOS in general.

Most of the time, the solutions are correct. It is aggravating when they are not when you’re relying on this resource as a study tool to learn the concepts. Been using this resource for several years now. Greatly improved my grades. I would give it 5 stars, but like I previously mentioned, it’s not perfect. Therefore, doesn’t get a perfect rating. However, it’s somewhere north of 95% accurate!

Not all the textbook questions are answered.

It’s a great app but not always 100% some times they take a long time too but it helped me a lot

Honestly such a garbage frustrating app. Every time i want to open an article online trough my phone, it FORCES me to open it through the app and then doesnt even load. Happens with every article i wanna read about chegg online, transfers to app, app doesnt work...

I like the app but it would be great if you add more subjects such as writing.

Great help learning the material.

Nothing but love for chegg

The answers are either wrong or not complete which is frustrating and they’re charging me $19.95.

I literally wouldn’t have gotten A’s last year in my engineering classes without Chegg! Thank you whoever invented it! You rock!

Had an on again off again Chegg subscription for probably 3 years and it has been a life saver for some of my more difficult courses especially Cal 3 and DiffEQ, however I have been charged several times after having cancelled my subscription. I was charged a month after my semester had ended having thought I had paused my subscription so I called Chegg and spent a decent amount of time on the phone with a rep. I was unable to get my money back for that month even though I hadn’t used any of the recourses but they did show me how to end my subscription which I was able to do, or so I thought. Fast forward a month later after not even having the app downloaded I see a pending charge in my bank app for Chegg study. Two charges of $15 for a college student goes a long way especially when I’m stretching to pay my bills, I know $30 isn’t really that much of a set back but I actually had to skip a couple meals until my next paycheck was able to come in bc I had a car payment and rent lol. Chegg has proved to be very useful in the past but I will be looking to other resources in the future. Besides this flaw, the app is excellent and can help you do anything from get all of your homework answers without doing any work to getting a tutor session with some Q&A, but cheat at your own expense because knowledge is power but I guess so is a 4.0✌🏻

I had chegg for the duration of pchem 1 - pchem2 and all I can say is I wouldn’t have the grade I have without chegg!!! Saved me from exams, helped with homework and even my lab reports chegg is the best!! 10/10

Paid for a 1 month membership and not able to use it. System does not recognize me.

Is there an option to see the questions for the solutions? But other than that, chegg is great 💯

Needs a few corrections throughout the solutions offered

I just started using it and so far it has not helped out much and it does have my field of study which is Sociology. Right now it is just a waste of a college student money!

Getting the error “It’s us, not you!” when trying to log in, for several weeks now. Can’t believe I pay nearly $200 a year and cannot log in on mobile.

I would like to access my bookmarked questions on the app and also on the mobile website. This is worthless without this function. I bookmark all my necessary questions and it would be great if I can access that on my phone as well, not just my laptop/desktop version. Thanks..

It takes them awhile to even reply and most the time it isn’t even right! I spent $15 a month for nothing. Now that I am trying to cancel my subscription it won’t let me! I’ve followed all of the directions it gives and there is no cancel button! They just charged my account again and I haven’t even used it and I cannot cancel it!

I had an online final and was struggling, so I decided to try Chegg. I got a 35% on the final because of this app, and the only ones that were correct were the ones I knew! I should’ve guessed and I’d still have my $15 and a better score. I contacted them asking for a refund within a few hours of subscribing and here we are days later with no response or refund.

I swear I would’ve failed my physics course if it wasn’t for chegg! BELIEVE ME ITS 100% worth the money!

Terrible app to use if you need help with a math subject. It is not a study guide, it's just an answer sheet. A lot of answers are wrong or inaccurate. It does not help you learn in any way, because for the equations in the problems there are zero explanations and they pull random numbers without any reasoning on where they came from. Not only that, but it seems like they usually use the hardest method possible when doing problems that can use several different methods when finding the solution. Save yourself the money and find an ACTUAL study guide, purchasing this app will just be a waste of time and money. I definitely wasted both on this app! UPDATE: LEFT THIS REVIEW AND THE NEXT 3 PROBLEMS I TRIED TO DO WERE COMPLETELY WRONG! DO NOT DOWNLOAD, THIS APP IS A COMPLETE JOKE AND IS JUST GOING TO TAKE YOUR MONEY.

I really liked chegg at first, but lately I keep finding that some of the answers are written incorrectly or mixed up and I stare at my equation wondering what I did wrong to come to find chegg is wrong. It’s really frustrating. (Precalculus)

Don’t buy this unless you like paying for something every month that you can not cancel!

Chegg is great for math and physics step by step solutions but the app is awful. I’m constantly being logged out and most times logging back in will not work. I know it is not my email or password because now it says “it’s us not you. Try again in a few minutes”. I would definitely recommend if it wasn’t such a headache to use.

loved chegg at first but now no one answers any of my questions. I’ve had so many questions refunded. My questions were always answered fast and my questions are clear. definitely not happy

Every time I am on safari looking up a question, once I click the chegg link it will redirect to the app and never load the Q&A that I requested. Another glitch is when I am using the safari and do not get redirected to the chegg app the safari chegg does not allow me to log in.

The website is very helpful, but I can’t sign in with the app...

Great study tool but need better picture quality ASAP. Too many times I’ve posted a question and get a response back with the wrong equation because the picture doesn’t look good

I needed to verify an answer to an open book biology 101 lab quiz question, and was given the wrong answer, causing me some confusion and a poor grade on my lab — not to mention the time spent trying to figure out how Chegg arrived at the answer they provided before it was counted incorrect. So irritated. I paid $20 to have my lab grade dropped a letter.

Before you sign up it showed that the case study had all 5 parts answered but blurred out making it seem like when you pay you will be get all the answers, but after paying and unlocking the answers, that same page only had 1 answer explained, not all 5 like it showed blurred out. Very annoying ad I would not have paid $15 if I knew only 1 of 5 answers would be explained. Very misleading

I canceled my subscription many times. They kept charging me for months and only refunded me a portion of the fees they were taking from my account. Many people have had this problem! Why won’t they fix this? Because these people are scam artists, hoping you won’t notice they are still charging you. When you do notice, they say, they can only refund one payment hoping to shut you up so that they can continue to prey on poor college students.

Still no iPhone X support.

I bought this for 1 assignment thinking since the textbook is there the answers will be there. No. Half the chapters are missing. The app is kind of confusing too. Total waste of 15 and my time.

Generally this is a great site to use but I can never access my subscription through the app. It always tells me there’s any issue and try again in a few minutes.

I purchased chegg study to help with some really hard classes to assist in my learning. When the semester ended, I believed that I would no longer need chegg since the courses I was taking didn’t have any related courses at my school. So I cancelled it. Lo and behold, my next semester is equally hard when when I go to reactivate my account it’s $5 more a month. But if I made a new account it’s just 15 instead of 20. Okay...

The app is terrible compared to the website. It is impossible to access the website on my phone without redirecting to this horrible app. The chegg resources are amazing but this app is not well made.

Chegg is a great study tool, and helps you when you are in a tough spot. Gives you the extra bit of knowledge you need to help grasp the tough tasks ahead of you.

I had missed repeated charges on my credit card statement for several months. Chegg said the Solutions trial is automatically added with books requiring solutions. I only ordered reading books. They said that shouldn’t have happened. Would not refund my money and asked me to dispute with my credit card company as fraud. I assume insurance pays the fraud and Chegg keeps their money too.

The chegg service is great but for the years I’ve had this app it’s always been inexcusably buggy. The likes/dislikes don’t show, you can’t comment on expert Q&As, it sometimes shows anonymous post’s profile pictures, if you open the app without internet connection it logs you out and clears your saved textbook solutions, etc. These issues have existed since I got the app.

That ever happened to me in college.

Don’t get me wrong Chegg is a very useful tool when you pay and all, but they don’t ever fix bugs on the website or app. The annoying scrolling bug on the website hasn’t been fixed and it’s been there for years. The app often shows symbols in place of where text should be. I could keep going if I wanted to. They also get on your case if you use multiple devices at the same time, from the same location. I pay for the service for myself, why can’t I use it on more than one of my devices simultaneously?

Very disappointed in this app!! Got several wrong answers and then was told I had hit my limit of questions for the month and needed to wait for a new billing cycle!! Not fair after wasting my questions on wrong solutions!! Use caution when purchasing!!

When I try to access the textbook solutions it keeps crashing on me

I relied on Chegg to check my work. This past two weeks I have been blocked and unable to get any access(while paying for my subscription). They blocked my account during midterms while I had 15 credits worth of material to check. Two weeks later they finally returned my email stating that it was their fault. Great, where was my account when I needed it most? This is a great resource but you’ll get blocked and ignored all while paying for a resource that is now completely free on other websites. Chegg, you have a major issue on your hands, good luck. I’m deleting my account and am now opponent. Good luck. With ALL the much better resources out there, you’re going to need it.

Chegg is a great app but it would be better if the tutors didn’t take long to respond to you. The app would be so much bette rig they responded quicker.

App crashes every time you touch something.

The tutors are great. It helps with my homework and classes, but the app and the mobile site are horrendous. Despite typing in the correct password and username, the page repeatedly goes back to the “Sign In” page. Even worse, I can’t even access my own posted questions. For paying about $15.00 a month to use it, I expect better functionality from Chegg’s application and website.

Chegg helped me a lot in the past. But recently, the app often fails to load solutions. It is indicated my questions are answered and after i click the question it shows 1 solution, but the app cannot load it so nothing i can see. All my 6 questions this month fail to load on app.

Sorry for the one star but ‘Something went wrong.’

Good luck canceling your subscription. Totally worthless for information technology.

Website must the slowest I've ever seen! Slow turning pages and sometimes pages don't even load. Stick to Amazon or iBooks. Better and faster sites and 100% better customer service.

Love this app! However I’m giving 4 stars due to them putting a limit of 20 questions per month you’re able to ask experts for help despite us already paying per month to use the app. If you would maybe do an option to buy more questions that would be great! Or even just add more and bump it up to maybe 40 a month.

App should support iPhone X by now and its still a bit buggy when posting questions and refreshing. Wish the app was as good as the service!

Always always does not match the book like more than 30%

If you find a question on the internet and open it it will take you to the app but that questions doesn’t not pop up in the app. You have to search for it all over again.

One star because app opens. Two stars because the book solution shows up . No more stars because it crashes as soon as book solution is clicked to open.

THANK YOU THANK YOU TAHNK YOU GREATEST HELP TO STUDENTS

On the next update, you should add the review wanders and explanations for textbooks. Specifically, I'm talking about math books I'm not familiar with other books. But besides that, I love the app.

Chegg is a blessing.

Could you guys update the app for the iPhone X. I would greatly appreciate it. Thanks.

After I had tried several attempts to order membership in chegg, unfortunately I could not. Every time server respond card declined But after I watched my account balance I saw that 43.6$ was transferred to chegg without being a member!!! I don’t trust this website and this app I advise not to order membership.

My iphone 6S Plus will not open the app and my friends have been having the same issue! We need an update NOW!

Chegg can be useful for simpler subjects, undergraduate classes, or when your class uses a book and the solutions are on chegg. For my graduate level reliability class, which has a lot of statistics, the answers by the so called “experts” are usually incorrect. Honestly I can’t remember the last time I saw a correct answer on Chegg. Considering canceling since $15 for wrong/clueless answers is not worth it to me.

Chegg has helped me multiple times however... I find it ridiculous that you can’t leave a comment on mobile. So of course you got to log in on a computer and 9 times of 10 you can’t even login in on the first try. When you finally do, it logs you back out and you can’t log back in. This isn’t always the case but like I said it happens more often than not. Sometimes you can’t even log in on mobile, and I have reached out to them multiple times through twitter where they do try to help but they usually say something along the lines of “oops try to uninstall the app and reinstall”. In short the concept is great but they really need to invest in a better system.

Sometimes the tutors just give you the answer without explaining how they got there or show a bunch of formulas without explaining why they were used. I’ve had a few instances where the answers provided were graded wrong by my professors. A little elaboration on the answers go along way. The app itself on an iPhone 7 Plus does not allow you to comment on anything. The monthly pricing is a little steep since some of my answers do not get responded right away, or are incorrect, and you can only ask 20 questions a month.

This app has saved my life when it comes to school. The online tutors do their best to be quick when it comes to answering your questions. Longest I've had to wait was 20 minutes, which is quite fast for problems that would take me an hour to solve through trial and error. Here’s the reason behind “but”, I wish that the app would have an update to making up for the black borders on my iPhone X, most of the apps, that I have on my phone, updated themselves to accommodate for my phone’s screen except this one. Please make an update for the iPhone X. 🙏🏽

Just took me 2 hours to unsubscribe. Was comparable to passing a law. Not pleased, but hey at least I’m $30 in the hole and still can’t get an A in physics.

Thanks I hate it.

Correct info app just doesn't work

good

This app is almost as good as the Chegg Study desktop version. It’s easy to search for questions and answers. I just wish that there was a way to bookmark questions in the Expert Q&A just like you can do on the desktop version.

Great app. Just need to optimize for iPhone X screen layout.

Wish they wouldn’t have split everything up between multiple apps, but with some fine tuning this is a definitely must have for any college student

I can honestly say that the $15/month is worth it. But on the other hand, i wish that the phone app included the problems and not just the solutions, like they are included in the website. I hope Chegg can do something about this.

Why is there no edit question option when using the app? Where are my bookmarked problems. I can find them on my pc but the app is missing basic tools

Spend $15 a month after buying a textbook. I mainly use this to check homework answers as they really do have almost every textbook. I also saved my grade on multiple occasions when teachers were heartless and assigned homework the same time as ever exam ever. If you are in engineering this is a live saver!

Solutions often are formatted incorrectly on mac os and misleading. Was decent enough for calc, but not worth it for any other class so fad

Uploading pictures through the website was challenging so I'm glade there's another way

I’m currently in Calc II and Physics I, and my physics instructor didn’t give us an access code to see the work for the homework he assigns us, so if im doing it wrong I wouldn’t know it for a week later. Luckily i found Chegg. It has the worked out solutions to EVERY problem in my Calc AND physics textbook. It really is a life saver, and well worth the $15 a month. Runs smoothly too! Also has answers to pretty much all non-textbook problems, just type in the problem and I guarantee you’ll find it on this app.

Needs to adopt iPhone X’s screen resolution. Thanks.

Doesn’t help for masters degree programs.

After all of the updates, I’ve never been able to sign in to the app. Every time, it says, “oops, something went wrong”. I’m typing my password it correctly.

First you can’t see the textbook questions. Second you can’t paste questions into the search bar. Third I keep getting signed out of the app. I’m not trying to pay the monthly rate for something that doesn't work consistently please fix this.

These mathematicians are awesome, I am always very great full for the people who work hard for us behind the scenes, these people are gifted to be able to do what they do, not everyone is cut out for math. So for for this , I am truly grateful. I appreciate you Chegg!

Downloaded this app and every time I try and sign in with my account I says “something went wrong” no explanation beyond that. Sad!

Thank you Chegg!

This app neither lets you comment on your own questions or pet you contact customer service when you need to voice a complaint.

Often times when I was searching to see if my homework question had been asked before, and there were no matching results, I would post a new question. Except, before it would let me finish posting it gave me a notification saying that there has already been a similar question asked-even after already searching for it with no results that matched. That was very frustrating and time consuming and happened on more than a handful of times. They also make it very difficult to unsubscribe.. The app says to log onto a desktop and go to their home page.. It says there should be a “pause/cancel subscription” button but there isn’t. Under frequently asked question it says that you have to call or chat their phone line to cancel your subscription. But, the chat and phone line have limited hours that you can call in.

Still have not get any answers yet. Horrible and chegg is not good for econometrics. Unworthy

There are not enough words in the world to describe how thankful I am for these math experts. Pay the $14.95. It is WELL worth it.

They send the answer late

Absolutely amazing! It helped me out a lot with my accounting class.

Doesn’t take you to the actually answer for homework help.

Sometimes, you will get no answer from them for days, and the end no answer look like they give up on you. How can it be, if they are experts ???? Upsetting

I HAVE NOT BEEN ABLE TO LOG IN. ITS BEEN WEEKS! AND IT SHOWS THE “ITS NOT YOU ITS US...” FIX IT!

So far I use this app to help me in college algebra. This is 100% more helpful than my actual college algebra book. They give you related problems that look similar to the problems you are having an issue solving, unlike textbooks that have easy examples but hard problems during your homework sessions. This is my first time using this app but WILL NOT be my last. I can’t wait to use this app next semester for my upcoming classes 💙

Awesome

Since I started to use it. I never let anything go without a solution. It saves me a lot of time and efforts.

Nice service

Great app and helps students study!

I wanted to look up an answer on my phone in Safari, but it won’t show me the answer unless I download the app. I mean, I’m already paying for your service, isn’t that enough? Last time I subscribe to this garbage.

Thank you

This app/website would be a lot better if the answers were more reliable. The textbook examples aren’t really explained well and some of the textbook questions aren’t the same even though the textbook is. I feel like the answers for the textbook questions aren’t written by professionals like Chegg claims. It has helped me somewhat, but I wish the answers were better explained.

My biggest complaint about this app is there’s no copy and paste which a big reason why I’m not happy with this study tool. So if they fix this catch me giving this a better review

Really helpful

Honestly I’m so bad at chemistry and using this app has helped me complete so much homework I love everybody who made this and who answers my questions They do the problems out!! Love you all so much honestly

Can't complain. Everything has always been quick and easy with Chegg. Love this app!

I love using this app/web site for my physics and math classes Being able to see how other people handle these problems is a life saver!!!

Overall great!, but you guys should add more other subjects. You guys don’t have many subjects.

Doesn’t even have all the answer please I urge you do not waste your time on this do not spend the money scam it is a f****** scam not complete

Support splitted screen on ipad please💔

If your a college student, then you chegg will save ya life.

many wrong answers

I been using this app this hole semester and it was working really good, but this last days I been having troubles trying to log in into my account, I put my email and password but it doesn’t work. I tried to log in into my computer and it work, in safari also worked but I cannot get it to log in into the app. Please help as soon as possible.

I have tried several times to cancel my subscription it hasn’t worked I just get charged than I tried to pause it still charged ! Yes I did use the desktop computer to these things I was still charged. I want my money back not too mention some of my answers where so far from the right answers it was almost embarrassing! Which leads me to point number two if I pay for right answers to help me check my HW they should be right !!! 🗣Or I should get my question back ! 🗣 I want my money back . !

If you’re planning on using chegg, don’t. Just learn the material or get a real tutor. The website is slow and takes a long while to get fully logged in; it will kick you out. They may message you about your account termination if you post copyrighted material, even though they fail to provide evidence. The majority of the information is copyrighted and over half of the answers are incorrect. I was truly disappointed with this company and with the app. Also, if you have subscribed the only way you can unsubscribe is directly through the website. It’s a pain in the b*** to deal with.

This is the best app ever, I love it, tutors are awesome and there's always one available to help. Questions are answered in less than 10 minutes which is great! This app is just amazing 🙌🏽🙌🏽🙌🏽

Honestly so helpful , my questions get answered no longer than 5 minutes after I post them!! Most stuff is already on here tho!

Love the app, well organized and very similar to the website. One suggestion I will make is that we need to be about to comment on questions that were asked to experts. I wanted to comment back to an expert to get an opinion and there was no way to write one.

The app cuts off the problems most of the time even if you enlarge the image it is still cut off, also I normally type the question into Google for quicker results which then redirects me to the app but half the time it opens the App Store first as if I need to download it even though I already have it. Therefore it is much better to use on a computer.

Needed help on a study guide for a major exam. Uploaded a picture and got a step by step answer in less than an hour!! This is a great app and I highly recommend it. Thank You Chegg.

Great App ! Helpful to get a better understanding of subject matter!

Saves countless of hours. Just learn the process and diversify. If your a college student you have to need THIS APP and Account

I don’t know why I pay over $15 a month for this. The app changes all the time and it is increasingly tedious to get to the solutions section.

I love this app!

Use it frequently!

Perfect for assistance when you need help understanding problems

Incredibly fast response time. Accurate answers. Strong ability to convey concepts and methodology.

Most of the answers are wrong, too late to answer questions.

Great answer

Thanks this was so helpful!

I’m grateful for the service and pay big bucks for it. It’s so nice to be able to find solutions to homework and practice problems... on the desktop version. The app is pretty stripped down. I have no idea how to see my bookmarked solutions. That’s my #1 use of Chegg: reviewing my bookmarked problems/solutions. Unfortunately, I have to rely on the desktop site for that. Another complaint: almost every time I open the app, I have to relogin.

Currently I am using Chegg Study in order to check the answers of my homework in economics. But sometimes the answers are not accurate and realized that my answer were good, (some of them). I understand that no one is perfect but when you look for help with tutor that know more on the subject, you always trust them. I am writing this review so the app can improve its quality for those who need help. So students don’t have to face with wrong information.

As an engineering student, I often use chegg tutoring as well as solutions to further my understanding of complex subjects. The tutoring service is very helpful but it would be even better if it was included on the mobile app.

Very Helpful.!! Best site to help understand tough but fundamental problems.. excellent!!

I am a computational chemistry major with a concentration in biochemistry and a biology & life sciences major with a concentration in pre-medicine. I don’t always have time to teach myself content, and being as though I go to the very small university the resources for assistants are few. Chegg helps me get my work done and shows me how to do it in preparation for upcoming exams and quizzes! This app is amazing!

Can someone answer the second question I posted please

Super fast answer and very helpful. Thanks!!

Awesome app for any college student looking for a little extra help!

Thank you so much very informative

Submitting study guide problems for test helps me learn better

Great app, worth the subscription!

Very helpful, but I’ve found, to my great chagrin, that the answers aren’t always correct.

DONT DOWNLOAD THIS APP!!! IT’S IMPOSSIBLE TO UNSUBSCRIBE!!! CHEGG HAS COST ME $200+

This app is really helpful but they need to fix it. It kicks out out then when you sign in again half the time it’s lost all your books and you have to resubmit the ISB numbers to get them back. Constantly getting kicked out is obnoxious enough but not saving my stuff? Come on!!

For solutions, the quality and quantity of information is pretty good. Finding it not always easy. I have to log in every. Single. Time. This gets old. I understand that this is probably to discourage abuse but it’s a real hassle. It wouldn’t be so bad if I didn’t have to search for my textbook every single time. I use the same book every day. Why make it so inconvenient? The search feature to “find” questions that have already been answered is horrible. It pulls up many irrelevant results. Using google to search the site is more efficient, but then I am often stuck in a “please log in to view this answer” loop that leaves me unable to view the answer. Once I am finally logged in (AGAIN), I land back on the Chegg home page or the app main page, still unable to see or find the question I wanted to view. Finally, please bring back the option for an annual subscription. There is no logical reason to only offer it “intermittently” unless the intention is to only offer a good value “intermittently”.

A+++

Thank you!!!

Every time i look for a new question i have to restart the app because the answers to the question stay loading, i have tried waiting the load out and changing my WiFi and nothing works.

the only downfall is you can't watch the videos when provided with one

Great on job the details. Thanks

Keeps posting my questions twice...

Worth The $15. Honestly it’s a life saver. I’m currently a college student taking the Math 211 course. I highly recommend this to college students taking hard math classes.

When the app works it is great but they will routinely lock you out of your account when they believe multiple people are using your account. Anytime you contact them they ask the same dumb questions and tell you that your account will be unlocked in 24 hours. I am 100% certain nobody is using my account and I use the same exact 5 books all semester. Eight months of faithfully paying for the service just to be locked out because their algorithms are incorrect. I'm canceling my account immediately, its not worth the headache.

Strongly bad for computer science. I didn't receive any solution.

Chegg has been faithful in their commitment to serve a diverse population. The willingness of the program to take action on feedback proves the sincerity in their mission. Thank you!

Hey thanks for answering!! I was super stuck on these questions. Are you available to discuss process? Maybe other problem solving assistant services?

The app does not let me login. This app is otherwise useless

Needed answers and came here. This app gives me the answers I need and the help I need with tutors

Do not pass this opportunity up. Take a vantage of it

Love thisI Would suggest for the site to put together a study guide to help people that do not know how to study for chemistry exams

The app itself is ok, but I really hate the fact it insists on using my iTunes account to pay for the subscription. I just don't like it because iTunes takes FOREVER to pull transactions from your account.

Such a great help!

The help is awesome. They respond quickly. Currently using it as a study source. 👍

I had the right responses but looked on this app and put the response and they were wrong so I suggest people not to use this app for test or anything!!!

Saved my physics and math analysis grade due to the great explanations for every single problem in my book. Definitely worth the subscription and its so nice that I can even use the app on my phone and not just a website on my computer.

Thank you a lot!

I am really regretting not getting this sooner. I would have too if it was a little cheaper. This is excellent help I can look at limitless amount of examples that mostly have all the break downs showing work for me so I can figure out my problems. Worse case scenario if I really can’t figure out the problem I can submit it with copy paste and with in a hour or 2 an expert breaks it down for me so I can see what I am doing wrong! It’s worth the $20 a month if your really struggling to keep up in high end math. College Physics is starting to make sense! If you have a bad professor this will replace him lol! To Chegg please start offering a 1 week free trial with only being able to ask 3 questions or something so everyone can see how great this program is. Us college kids are broke and there are so many useless ripoff programs out there we’re afraid of wasting $20. We will all need it longer than a week!! Or bring the price down to 12.99 like most affordable monthly things are. Do either one and you will get way more students!

having this as an app is so convenient with being able to upload photos & everyone is so helpful! love it

Thanks for quick and insightful response

Good to study with, gives you examples and explains everything in steps, cost wise $15 a month is not that bad but wish it was a bit cheaper besides that it’s very helpful:)

I have had my Chegg subscription for some time now and I haven’t had any problem with Chegg. However, I am trying to log into my account and it keeps asking me to reset my password for security reasons. So I request a password change and through my email I get the link to change it but every time I click on it it say it has timed out and to request another one even though I clicked in it literally seconds after I’ve gotten the email. I called customer service and they couldn’t help they said they would call me sometime between 5am and 6pm. I needed my account now to study tomorrow this is very annoying.

This is the greatest app for anybody who want to learn! What I like about this app is the response time, I send in questions and within minutes it’s solved (fast response time)! They made it even easier with the new update that allows chegg to check their data base for prior existence question identical to your question (time saving)

Strongly bad for computer science. I didn't receive any correct solution.

You’re amazing!

Correct, thank you

Makes my fundamental concepts of chemistry interesting

Helpful a lot

Okay well this is such an amazing app, but.. waiting on the Apple Watch support? We need this app on the Apple Watch PLEASE!!!

Chegg has helped me through math and it has definitely been a life saver but there a few things I do not like. If you get the answer wrong, they do not refund your question. Also you can’t comment from the app, and that’s super annoying when you want to ask a question, then you have to go online and find the question again to comment & ask.

Cannot comment or edit the question

Thanks a lot!!

This app is great for college students. Helps you understand what your working on and gives you help from others.

Awesome

Ha

Every time I upload an image of a problem the image does not appear.

Last update made the app run slower than ever. When posting a question is no longer showing the pict taken after the question gets post, is lowering the definition on picts. Alerts are not coming up on device when answered ( email notification still works fine). Please fix these issues thanks.

Won’t let me post my questions, and when it does, my picture won’t show up

This app helps me figure out how to follow a questions answer from the start to end. It has improved my thinking and my grades. Thank you Chegg!

When i tried to upload with pictures. The questions show missing pictures and i cant clarify it

First of all great job with the work but u forgot G Can you do that one too please

I downloaded to upload pictures to ask questions. Never uploads the pictures.

The best!!

I’m in an Elementary Analysis analysis course at UCI and the textbook offers little to no help with explaining the limited solution provided in the back. This app helped me check my answers on the homework and see a full thought process of each proof. Amazingly helpful!

Navigation is clunky. Interface needs to be made more efficient to use. I don't like the bottom bar that pops up where I have to scroll left in right. It's just clunky unnecessary. If I wanted to skip from problem 1 to any problem 7 and after, I gotta swipe to find it when all the problems could just be listed in a side bar so the user can quickly locate the number they are looking for. The answers are sometimes in odd steps, where you again need to click up open up each step, which seems just again, unnecessary and clunky. Another thing is the photos often don't scale to the size of the page and you can't even see it... Even when you try to resize the browser screen you can't see the photo. Poor. Needs a lot of improvement... Especially when I pay $20 a month to use Chegg... If there are any other book answer websites that were more seamless and easy to use, please let me know so I can sign up?

Not easy to cancel subscription

So called “chegg experts” have given me a numerous amount of incorrect answers which leads to bad results on exams and makes me feel even more hopeless. Just wasting the amount of questions I can post just to receive incorrect answers. Mainly happens with physics questions.

Latest update only crashes

Sometimes the exercises are not there except when you search on the web

I love the app, its great! Very helpful and useful as a college student. However, on the iPad I wish it would allow for split-view between two apps like other apps can, but currently it cannot. :(

Every time I try to view a Q&A solution it crashes!! New update looks nice but it has a lot of bugs!!

For seeing the next step of the problem.... until you don’t understand why or how they did what they did. There are usually comments indicating that other people were confused with the same step, but when you try to see the comments to see if someone explained further, it says “NO COMMENTS “ EVERY TIME! I have yet to actually see a comment even if it says there are multiple for that step. Please fix.

Wrong Solutions for all of my questions

Quick response. Clear and easy to understand explanations.

Love these guys!! I appreciate everyone that helped me !

Thank you so much for the explanation !

This app gets worse every time I use it. Now I'm stuck at a coffee shop unable to study using chegg because their worthless app doesn't have my recent books like the site does. Oh, and the site just redirects me to the app. When did you guys start to s**** everything up?

I just want to say that Chegg is worth every penny u have cause I does magic and I wouldn’t trade it for nothing, this website is a straight blessing hands down.. It had just about every answer for me, it really helped me out and it really did thank you chegg...

It’s has the answers for the textbook which makes you keeping up with the material 👍🏼

Awesome tool when you’re stuck and need help. Worth the $15/mo

When you post a question in the app, their experts send the answer hours later. Everything else is fine. Textbook answers are helpful.

most useful thing for me in college, but only if you use it to learn and teach yourself concepts rather than cheat.

Solutions aren’t vetted, what’s the point of having the correct answers but incorrect solutions.

Chegg has been a GOD sent angel lol

The service itself is decent. You can ask 20 questions a month, and depending on who answers you can either get a well-explained and thought out answer or some anonymous person giving an unhelpful response. The app itself is terrible. Difficult to navigate and the Q&A section freezes and refuses to work. Please try and make the interface smoother to use, I've seen phone games with better layouts.

Solutions are not explained in the math parts, Ive already found an problem that did not match the book, and a wrong answer and ive only used it for one section. Not worth a single dime, a scam

chegg saves my life

I Updated the App and now it’s not working properly at all. When I sign in everything get black and the App sign me out automatically . I tried to delete the App and downloaded it again but I keep having the same issue.

For stats they should add a calculator input version instead of mini tab not everyone takes online classes

Everything about the app is great but I can seem to find where you can ask questions and get the answers. Not posting my own but looking up something that’s already done. The search browser only lets me look up books and courses.

I payed for the app and it won’t let me use it. I tried signing in with the only 2 emails that I have and neither one worked. I emailed them and they responded that I didn’t have an account, even though my bank record shows that I was charged for the account.

Really helps me pass my classes

This app is life saving! Thank you ❤️

I had 15 questions I could post. Out of the 15 questioned I posted to the experts whom I pay money to through the site gave me 7 wrong answers. That being said I didn’t get my questions back I lost Them and then they sad if I want more questions I could buy them. Well why would I buy more when the supposed to be experts answers 7 of the 15 questions wrong. That’s just about half of them. That’s not a good ratio at all especially when people are paying for this information.

I pay about $15 a month for Chegg study, and it is SOOO worth it. I would be completely lost and fail my homework assignments without Chegg! The textbook solutions are so great. The expert Q&A however is a little lacking-often the answer is either wrong, too complicated/unexplained to be helpful, or they didn't actually read my question properly. Depends on who answers it though, it's really hit and miss. ***Update*** I no longer need Chegg study but forgot to cancel until after a payment had gone through. (Cancelling is SO easy, you can pause or cancel through your “my account” page on their website-unfortunately the app doesn’t have this feature.) Their “contact us” page has a request refund option which I filled out, and I had a refund within 3 days, no questions asked. PHENOMENAL customer service! Makes me recommend them even more!

I was a bit skeptical of Chegg at first. I had heard about their homework help and study services, but I never thought that they would be worth the $15 a month. I recently had a class where the teacher has been lacking in ability to properly convey the math in a coherent way. I figured that I had nothing to lose and went ahead and paid for a month of Chegg. Put simply, I do not miss that $15. *Not. One. Bit.* Their homework help is outstanding, they are always available to answer questions from a plethora of subjects, and are timely in their responses. And submitting a question is as easy as 1.) Take a picture 2.) describe the trouble you are having 3.) wait and let a chegg expert respond. IT’S THAT EASY!!! I can’t say enough about them and I am glad that I decided to try them out. Thank you Chegg!

Perfect!! Thank you

New update doesnt work on phone, wont let you see the answers. We’ve tried to check on multiple devices

Danger, Danger, I got Chegg before it was bought by another company or such. It was good until that happened, and then became for me bad Chegg practices. Purchased was an in-app subscription, which was not an in-app subscription. Changing platforms on my original set up not cool. I unsubscribed, still get billed. Tried to unsubscribe again, but can only find a pause subscription button. Unsubscribe is hidden so you can’t easily find it and so your card is going to be charged over and over again without a way to stop it because if they were being transparent, then I’d be able to find a big button to unsubscribe my subscription that works the time you select stop subscription. I feel so deceived. Each school dollar goes a long way, and to feel taken by bad Chegg practices is unforgivable. My personal opinion - stay away from this app because bad Chegg practices would have you subscribe to them directly instead of a safe customer experience called in-app Purchase through ITunes. And, wait until you hear the Developer’s response. Read it and was it not lame? They will say other, but I can’t tell. Tells you everything about bad Chegg billing practices.

I’ve deleted and reinstalled the app multiple times but it still doesn’t work on my phone

This was the correct answer!

Love that chegg has converted to app form. I had chegg a long time ago and don’t believe they had app or I just didn’t know about it. I use this app all the time and my phone is w/ me all the time so the solutions are too. Don’t need WiFi. Looking forward to spank my statics engr course!

I don’t like that I have a limit to how many questions I can post when I pay 15 a month for this & sometimes the answers that people give you are Wrong🚮

This is worth the money if your professors are no help this is another option to learn this on your own with practice. Love this app because it shows you step by step how to solve the problems.

Very helpful doesn’t just give the answers it explains it too

I primarily use app this for getting books, always gets things done in a quick manner, with calls for upcoming rental returns as well. Staple for college students

I bought a subscription and the money was taken out of my account and I had a receipt. Apple said I was active. Chegg said I was not. I called them, I emailed them, I contacted them on social media and ultimately kept getting the same response...I needed to get my refund from apple because there was nothing they could do, they are very aware this happens A LOT and they suggest you go to their direct website and buy the study membership there. After talking to Apple, they said they could clearly see I should be active and they had no ability to fix the app, that it was all on Chegg. Apple gave me a refund. I wasted money that I won’t see again for a week, I wasted over a two hours of valuable study time that I barely have and was SOL on my assignment that I thought I gave myself ample time for. Do yourself a favor and don’t waste your time or your money on this scam of a company trying to take advantage of students!

Not sure why there’s an app when it keeps redirecting you to the main site then keeps suggesting you use the app. Pretty frustrating. I think separating the two is the point behind an app and website. When this happens I’ll redownload the app again, until then just use the website to save the frustration.

Please allow support/app compatibility for iPhone X users!

I believe we should be credited if the answer is wrong.

Whenever I use this app on my iPhone X, almost every solution manual contains missing steps, but when I visit the desktop site on my same phone, the exact same texbook problems have the full solutions. Please fix so I can go back to using the app instead of fumbling through the desktop website on mobile.

I saw someone with maybe the same problem. I pay for chegg study and I can’t see any solutions. I use this for literally like 2 text books. Every time I open the app and look up solutions it won’t let me see any of them like I’m not paying for it. I’m paying for this service and it says I’m subbed. I can’t look at any of the question I NEED to. There is just the notification telling me to subscribe I press continue literally says I’m already paying for the service and I still have zero access to it and any of the solutions.

Whenever I use my browser to type in a question, it continuously kicks me out. I pay for chegg, so it's not like I don't have a legitimate account or anything. Didn't think they changed any policy or whatever and getting increasingly frustrated with constantly either being kicked out, directed to the app (which I don't prefer for my searched questions), or just no getting anywhere in general.

Honestly I’m so frustrated with this app. The website is 1000 times more functional. The search bar is the worst and none of the answers appear even though a simple google search shows that there are answers to the specific question I’m asking. Additionally, every time I try to look at a textbook solution from the web, it forces me to open this useless app and then says “oops there’s been an error”. So now I’m unable to view the answer at all. Chegg is much better when using a computer and not this app.

I payed the $15 for the month and it still won’t let me view the answers and when i log in online it asks me to pay again

Great service, it really helps. Add a way to cancel not just pause the subscription, it’s really annoying.

Paid for it doesn't work got charged anyway after messaging them got no answer don't bother

I used this for my fall classes and everything was great. I have been trying to rent a book for the last 2 months but it (the website)only loads half way, and I get an alert saying the Chegg site is not secure and it takes forever to load on the rare occasion I can get it to load. I have a quiz this week and I can’t wait anymore so I’m moving onto amazon.