Babyfirst App Reviews

Liked the app and it worked ok until I tried to subscribe and it would never work (I have funds for it) so it doesn’t make sense

I have deleted and added the app twice and each time it has never worked. I either get an error about t loading or just a blank gray screen that never loads.

I can’t get anything in English all the songs and titles are in a different language and I don’t know why.

I downloaded the app for my 18 mo bc he loves goo goo and I can’t get past the first page because it’s all in Chinese.

I downloaded the app while at doctor’s office with a fussy baby. It downloaded the app in Chinese! What am I supposed to do with that? I tried to go to the website shown in the App Store but it does not bring you to the correct site. I ended up pulling up YouTube, it is free

Again this update is in Chinese! Every time the app is updated it ends up in Chinese.

I wish you have live streaming of BabyFirst

Makes no sense you’d have to pay for anything after downloading the app. The commercial makes it sound like downloading the app would be much easier on-the-go instead of using YouTube. I can continue using other outlets that are free especially since we have the channel at home.

I pay a monthly fee for this app but when I open it there’s nothing there. I contact Customer service and they emailed me back asking me to submit my inquiry through the app but I can’t even get into the app to do this. It’s just very frustrating.

The app downloaded on my phone in Chinese! I can’t get it to change I’ve had it for 3 weeks now and even called apple about it. They said it’s the app it’s self!

Fix update...everything is in Chinese

Yay

How do you switch back to English and keep the Chinese out

This app would be nice if it didn’t constantly malfunction. I got charged for yearly membership but I’m still locked out. Customer Service has yet to respond

I’ve tried this app a few times in the past few days. It either A) crashes as soon as I try to watch a video B) the verbiage is in Chinese C) Freezes my phone. I’m very disappointed to say the least.

I signed up for the monthly pass. They took the money and I never was able to use it. The shows were still locked. I only was able to use the free trail ones. I tried to reach out and they never got back. I really wanted it to work. My son loves goo goo and peek-o-boo.

Why is it all in Chinese?

It automatically changed the language from English to Chinese! Help! Now I don't know how to navigate the app! Also, why do I need to subscribe for content designed for BABIES?!

I downloaded this for my granddaughter. I put it in Guided Access mode for easy watching. After a few weeks though the app somehow changed settings to Japanese, and I couldn’t find out how to change it back. Thankfully, after re-installing the app it turned back to English. Otherwise, my grand daughter loves watching GooGoo and GaaGaa and “the funny bunny” haha.

Mi hijo es muy feliz viendo baby first. Con a penas 6 mese se quedaba bien atento mirandolo ya tiene 15 meses y es su preferido canal. Gracias a baby first por hacer a nuestros hijos muy felices y darle muy buena enseñanza.

This app does not work

Cruz

The advertisement for the store and toys are overwhelming. It's shameless and shady to put advertisement as soon as the app is opened and seriously expect a kid to close it with out ending up somewhere else (survey monkey). My 2 year old can navigate TO the app just fine but the advertisements plastered all over the app are annoying. I already paid for the app, the channel has advertisement every 60 seconds it's a serious turn off. Please stop blocking use of the app as soon as its opened.

You have to pay to unlock every single thing! You also pay a monthly fee! Not what I expected at all! I hate this app. I can’t figure out how to stop the payments or who to contact either!

First, you have to pay the subscription fee then you can watch the videos. The app is good because there are no commercials but the videos are so short and there is no autoplay feature or a way to set a playlist. This is not good for a road trip unless there is someone, in the backseat, who can keep playing different videos.

My app was working fine then 2 days ago it changed its language to Chinese without me doing anything.

The app sometimes doesn’t reflect what the pictures is, sometimes volume doesn’t work, the clip video is not in the app. It’s a good app to entertain a baby but it still has a lot to be improved.

I've watched over 10 programs. I marked each as favorites and selected to download. None of the content that I watched while online downloaded to my offline library. I contacted customer service twice. The first time, one show ended up in my offline library but I didn't hear from them as to why the offline library wasn't getting populated. I contacted them again after I watched 4 more shows online and afterwards, one more episode showed up. I still haven't heard from anyone. I still do not know why the rest of my library isn't available. If you like the programming and plan on watching while online, then it's a fine app. If you are planning on using this while traveling, camping, flying, or anything else where you can't get online, then save yourself the trouble and plan something else. This has been frustrating and I'm regretting paying for the month!

Great app for learning

But now the sound isn’t working on the app on my iPad. On my iPhone the sound works on the app. Would love to fix it as my son loves this app

It’s okay i don’t think it’s worth the 3.99 a month i can just dvr the episodes and watch the episodes on my tv app and that’s free.

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Doesn’t work I want a refund

This app and the app peak a boo all from the same developer, completely lock my phone up almost as soon as I go to open the app. I downloaded it for my 18 month old to play with and opened it and the app locked up on the opening screen and then locked my entire phone up along with it. None of my buttons to include the home button would work. I had to do a hard reset on the phone just to get it unfrozen. It’s not my memory because after looking into that, I found that I still have almost 75 gigs of space left on my storage. So I checked other apps. I then opened every app I had available on my phone that was on my screen and none of them did locked up. I even left them all running in the background to see if I could replicate the issue while I continued opening apps. Then I get to these last apps which are by this developer and boom. It completely locked my phone up again. Then I hard reset my phone again and closed everything out and checked my WiFi connection by running a speed test from my phone. It showed that I was getting 100mbps at the current moment. So I then open this developer’s app and only this app and it froze my phone up for a 3rd time with nothing else open or running in the background.

I paid for multiple months and was never able to actually access anything. Even now I just cancelled my subscription and should have access until the 1st of the next month but whenever I try to watch something it tells me to purchase it. A waste of money. The 7 day trial was fine, didn’t have problems until I was actually paying.

What I thought was a 3.99 monthy subscription turned out to be a $47.99 charge to my account, not refundable???? Not nice!

Love it

The shows itself are awesome it’s the network connection . It says you can watch your baby first download off air but for the most part it does not work and when it does it should be able to play one show after the other and when you are connected to an internet some of the shows does not come upload very disappointing

It would be nice to see a little more free stuff to try it out before I pay that much money for a month , 6 months and a year. Is there Bonnie bear on it all I see is Harry the bunny. Do I have to pay that on each device I have or can I log in on multiple devices?

I purchased the app and monthly subscription all on my iPad and I went ahead and downloaded it on my phone for easier access when needed but the issue I’m having is it doesn’t allow me to watch it on another device. I can only watch it on my iPad, I cannot log in on my phone!

Ghost do mn

Innovative

We went on our second trip from Florida to NYC. The first time it did not work at all. Boy that was a fun trip with a 10 month old. I spent a lot of time watching a lot of videos so they can upload because that's the only way you can load them onto your computer!!! BAD!!! You have to keep going back and opening another video so it uploads. The second trip it starting working about 20 minutes and then of course it stopped. This company should not promote that this as an upload that works "anywhere". Because it does NOT!!! We truly depended on this to help us out with the chaotic plane trip with a 17 month old. Thanks!!!!! Tomorrow we leave and I cannot call the company because they are closed in Sunday. No help. This is going to to LOTS OF FUN!!!!!!

Won’t load. I got the app seeing as I love this channel for my daughter, but was majorly let down.

We have the baby first channel at home and my son loves it. I figured this app would be amazing when away from home with a fussy baby. However, this app that I thought would be free is far from it. The “free” trial that they have when first opening the app is worthless considering it only has one video to watch. Disappointed to say the least

I downloaded the app and got a subscription because we do not get Baby Tv locally. Unfortunately, it has not worked correctly from day one. It causes more frustration for my girls than it's worth. They stopped watching since they get kicked out every time they try to watch a show. I'm actually cancelling my subscription as soon as I finish this review. I should have known it was going to be a problem. My sister also has the app and they too have problems with it.

All my baby watches is baby first, and when we are on the go she can still watch her favorite show! Would highly recommend for babies and toddlers!

LedfqxR Z abnormal the. Hgb

This app is really expensive when you subscribe. I did it because you have to subscribe in order for the videos you save to be available for offline viewing. It never remembers that I have a subscription so I constantly have to restore my purchases and I have to do that when I have WiFi. Which kind of defeats the purpose of why I got it in the first place. So I would have to remember to restore my purchases before I get out the door with my toddler on top of everything I have to remember when trying to get out the door with a toddler. They should just let you buy goo goo episodes on iTunes

Expensive!!!!

The paid subscription is very disappointing. We purchased it for the purpose of traveling and not being connected to WiFi. You need to play each video in order for it to be available for offline viewing which is fine but we still had problems viewing more that half of the videos we downloaded. Very buggy and needs some work. Should have listened to the other user reviews listed before purchasing. Definitely a waste of money and would not recommend purchasing the subscription.

I wish there was an easier way to favorite/download my daughter’s favorite shows. Currently you have to watch the episode and then favorite it. So time consuming and such a pain!

parents, DO NOT GET THIS APP!! its sooo expensive! (DOES NOT WORK OFFLINE)

Why can I not see any of the goo goo gaa gaa videos?! I have paid for this app too 😡

My 21 months old son gets extremely frustrated when he tries to replay downloaded videos. I suggest when videos expire they should be removed from list or give you the option to change weather or not to display previously downloaded videos that are no longer available. But other than that we love the app.

It freezes a lot

I get the BabyFirst channel at my house. Why wouldn’t this company offer free usage of their app if you have the proper Television provider like every other channel does? Plus, you typically need a more premium cable package to even get this channel. Also, videos do not play consecutively so good luck getting anything done when you have a little one that doesn’t understand how to use an iPad. Further, the app didn’t recognize me on two different devices even though I subscribed? Disappointed to say the least because these are my baby’s absolute FAVORITE shows.

I pay 5.99 each month and for some reason this month the app will not load. I've tried re-downloading it and turning off the iPad and it still will not load and my autistic son is not very happy about it. So could you guys please fix the problem with the app?

Already get baby tv at home and wanted something for on the go. This was not it. Should be able to authenticate using existing cable provider to unlock

At first we really liked this app, and we even bought a one year subscription to the service, but that lack of available content is very disappointing. There is only ever 4 episodes available at one time per show on both the mobile versions and the Apple TV version. They don't change out the episodes often, and there is no way to play more than one at a time (no playlist or que). All this is made more disappointing by the fact that they have a larger library available on YouTube where you can also que up multiple videos. In summary, why pay for less content and less convenience when you can do it for free on YouTube. Subscribers should have more content not less😡.

I was charged For a year membership (not what I agreed to) and since the day I was charged I cannot play videos. So I was charged $50 for a flower icon on my phone since the app is useless since the update and trying to contact somebody is like a puzzle and nearly impossible

Only with this app there is no sound coming out I do not know what went wrong but it need to be fixed tried Turing my phone on and off nothing even uninstalled it did noting.

Purchased a month and found this app very convenient. It offers a lot of clips via internet access. When you lose internet connection you can only access the videos you have previously watched. I have not reached the limit of videos saved, we have 10 so far. Both of my girls like the app and so far so do I.

You have to pay to watch shows you can pull up on YouTube.

Programming was wonderful. Unfortunately, my toddler outgrew it. The app was somewhat buggy and had loading issues at times. Loved the offline viewing option for flights.

I have disputed this app for 8 months my card continues to get charged every month. Please stop my subscription to this app. I’ve called Apple and I cant seem to get anyone that can help either!!!

I have had this app on my phone for 8+ months and it has never worked. I cannot find a way to cancel my auto-renew or anyone to contact to help me out. There is no working customer service email or phone number, I’ve tried! I have been charged $5.99 every month but there is no way for me to stop it!

I was looking at prices and accidentally hit the 1yr subscription button and it immediately charged me. Whenever I buy anything with my iPad I have to use Touch ID before it’ll let me buy it. Not with this app! I’ve been trying to contact them thru the app to see if I can get my money back and the app keeps crashing! When I can finally get to the main page every button but the contact button will work. So annoyed!!!!!!!!

What is the purpose of this app if it requires a subscription, I’m disappointed in getting nothing. The app should clearly state that you need a subscription before you download.

This is a very bad app. I can’t stop it from charging me every month and nothing works on it.

Not sure why but I have to resubscribe every week. I’ve set up auto payments and it still forgets that I’ve already subscribed. Also I don’t like that it doesn’t have a feature to play videos back to back. On long car rides home stuck in traffic or when I shower it would be nice to have the videos keep playing.

I purchased the app. However, it only worked for one month. I continue being charged for this application when I’m not given the full shows!

No sound

No free content

So, I already pay for the baby first channel as part of my tv line up, and they’re saying I have to pay ANOTHER monthly fee to use this!?! What a load! Am I forced to pay extra for the HBO now app? Of course not bc I already pay a premium for their content. Soooooo what kind of genius would pay twice to view content they already pay for???? What a joke

My son loves Tec the Tractor so I get the app thinking it’s free which it technically is but you must pay to watch the shows. The sound completely stopped working, what child wants to watch a mute video