Gina Provost's Review of Usps MobileReviewed on 6/9/18 7:15 PM
It was working fine but when you add 2 or more tracking numbers my whole app went crazy and it crashed. I couldn’t even open it after that or view my shipments.. deleted
Me((77742////:'s Review of Usps MobileReviewed on 6/7/18 6:09 PM
Always worked before, pretty well, but now gets half done and returns to home screen.
LuieT's Review of Usps MobileReviewed on 6/7/18 2:42 PM
Tracking seems to be a problem! My last update was 48 hours ago? I don’t think they quite know what tracking a package is? This has been no help & I hate when a company uses USPS! It’s not worth paying extra for something you know will take a long time to deliver! However, if my package was in NJ just 48 hours ago? Should I not have it already or at least, know where it is? Not a useful app.!
capt iphone's Review of Usps MobileReviewed on 6/4/18 9:03 PM
Informed delivery is great! It helps prevent others from going through and taking your mail. Great service thank you USPS.
Hidelsc's Review of Usps MobileReviewed on 6/3/18 9:08 PM
I’ve been using this app for years and it has its flaws, regardless of my having the latest version. It can’t seem to handle tracking more than one package at a time, while older versions of the app could. Even when I type in a new tracking number, it will still only bring up the previous package. It often has incorrect information. For example, I was tracking a package that said it would be delivered on a Saturday by 8:00pm. I received an alert that it was going to be delayed; no reason was given, nor was an estimated date/time. I continued to get this error for 5 days. I knew from past experience that you need to wait a full week before you can file a complaint. Finally, late on the 5th day, I got a msg saying the package HAD been delivered on the original day at 2:15pm. Why the app wasn’t updated in a timely manner I’m not sure. That’s the government for you!
Mtensei's Review of Usps MobileReviewed on 6/29/18 2:37 PM
App works great , but would like to see like a delivery notification that the mail was put in my mailbox or something like that .
Garimoon's Review of Usps MobileReviewed on 6/28/18 12:24 AM
If I can give less than one star I’ll give it to them. Nothing is working in this app
Southern Cali 4's Review of Usps MobileReviewed on 6/28/18 10:57 AM
USPS website doesn’t work as design to stop autopay on P.O. Box rent renewal. I always pay at local branch; once it was going to be late so decided to logon made a payment (one-time). Now fast-forward it’s been several payments later can’t turn off autopay. Instruction do not work, called customer service x3 tried no success, elevated my issue/case to I.T. in USPS they just sent an email with (original) instruction that already have been proven do not work. If I click anything beside EDIT like CANCEL it reads Po box will be Closed and refund issue! So I now have a card on file with expired information SMH. That’s my fix since USPS can’t assist....
ManintheiCloud's Review of Usps MobileReviewed on 6/24/18 10:54 AM
I have 0 issues. Using on iPhone 8+ on iOS 11.4 (as of this writing).
Dewey8's Review of Usps MobileReviewed on 6/21/18 5:58 PM
When it works this is a useful app. The problem for me is that tracking rarely works well. I remove entries as they are delivered so I don’t exceed the number of tracking numbers that the app can handle but it often only displays one item. I can’t believe the resources of the USPS can’t do better than this.
justinit2winit's Review of Usps MobileReviewed on 6/2/18 1:06 PM
Can't access account in app. Informed delivery is a hassle to register for. Would rate 0 stars if I could. Trash.
kapioho's Review of Usps MobileReviewed on 6/17/18 6:03 PM
Tracking is not managed well. Package is quite clearly delayed but I have no information from app or an updated delivery time. They should take a note from the fedex or ups app
Ayvish's Review of Usps MobileReviewed on 6/16/18 4:16 PM
They still can’t track your stamped mail by the scan.
GeorgetownHerbs's Review of Usps MobileReviewed on 6/15/18 11:07 AM
I thought using this program to keep track of USPS orders related to my job would be convenient, but I’ve learned my lesson. If you try to add tracking information too quickly, the program isn’t best optimized to handle it. Not only that, but it will decide on its own that it just wants to get rid of all the rest of the tracking information you had stored. THIS HAS HAPPENED TO ME MULTIPLE TIMES. If I could rate this program 0 stars, I would. You would think with it being The United States Postal Service they could put more money into this app and at least make sure tracking information NEVER gets deleted, unless the user does so themselves. If you plan to use this program to keep track of multiple tracking numbers, just write them down. DO NOT DOWNLOAD!!!
Rickbar123's Review of Usps MobileReviewed on 6/14/18 12:30 PM
It says the package will be delivered by 8 pm on the 12th. I sit home and wait.........nothing. On the 13th, it still says the package will be delivered on the 12th. Don’t waste time waiting at home for a package based on this app.
dedecarneiro's Review of Usps MobileReviewed on 6/13/18 2:56 AM
Horrible. Horrible. Horrible.
Jah_Star's Review of Usps MobileReviewed on 5/8/18 8:54 PM
Let’s just say this it’s great when it works. The majority of the time it’s inaccurate. You may be notified that you have 1 piece of mail when in fact you’ll have more or none. Extremely frustrating!!! Can’t be relied on.
JC in NC's Review of Usps MobileReviewed on 5/8/18 1:28 AM
Wait. I can’t print labels from the app? Am I missing something here? I had to email myself the label from the app THEN print it out through the email app. Come on USPS! I know that y’all are trying to be a more modern company....TRY HARDER!
Char04lotte02's Review of Usps MobileReviewed on 5/7/18 12:11 AM
Why won’t the tracking numbers update? Per USPS site it says it still waiting for pick up, per EBay it has been picked up should be to me by tomorrow. Why is this? Another tracking number is working fine. So disappointed as I love seeing where my packages are. PLEASE DO SOMETHING
kjhytd's Review of Usps MobileReviewed on 5/6/18 2:17 PM
Needs to update.
supermansaga's Review of Usps MobileReviewed on 5/4/18 12:59 PM
Using the same username and password, I can log in to the desktop version but not via the iOS app
bobmz71's Review of Usps MobileReviewed on 5/31/18 1:01 AM
Works but I have to sign in with user name and password every time I open the app. Don’t see any option for Touch ID, unless I’m missing it?
degaled's Review of Usps MobileReviewed on 5/3/18 9:19 AM
I love using this app because it is very convenient but what would make it much better is if it could save your login information so you don’t have to manually sign into the app every time.
流星之夕's Review of Usps MobileReviewed on 5/3/18 1:57 AM
It never responded after you sign up!
Juan Awesome's Review of Usps MobileReviewed on 5/26/18 3:20 AM
Abbottpublic's Review of Usps MobileReviewed on 5/26/18 1:14 AM
It simply won’t track a package. I copy and paste the number. It says I’m already tracking it yet gives zero information.
Fred2010qa's Review of Usps MobileReviewed on 5/26/18 11:24 PM
The move icon within the app does not work.... Have uninstalled the app and reinstalled it, but no change.....
Greenmxrider's Review of Usps MobileReviewed on 5/25/18 12:09 AM
App never works and is always under maintenance just use the web page
Alsjynpdg's Review of Usps MobileReviewed on 5/25/18 11:52 PM
I downloaded this so I could easily order boxes without having to go to the website but that is not an option in the app, that I can tell at least. I wish it was. If their is a way please someone let me know.
Bubba16374892's Review of Usps MobileReviewed on 5/24/18 8:20 PM
App is ok for the most part, but some areas like the tracking portion need some serious work. You can track an item and if you back out to let’s say reply to a text and go back into the app, you will receive an error message stating the app has technical difficulties and to try again later. You can close the app completely, shut off your phone etc. nothing will help. You literally have to wait an hour, try again and you get the same exact thing. Poor rating of 1 star for now.
minimal.space's Review of Usps MobileReviewed on 5/24/18 6:40 PM
This app is just like the actual USPS. It only works half the time. Constant server errors and bugs. Come on already.
Refill Remaining's Review of Usps MobileReviewed on 5/24/18 11:15 PM
Been trying to track a package that it’s being send back to me and it’s a valuable package but your app won’t let me track. Says y’all r having severe technical issues with tracking servers. Fix them
maulioes's Review of Usps MobileReviewed on 5/20/18 3:31 AM
I have tried to send my information about a missing certified mail. However, I don’t see it that is working because it doesn’t give any that the confirmation has been received.
BillH11103's Review of Usps MobileReviewed on 5/2/18 5:54 PM
Trying to sign into my account and keep getting that my account is disabled. But, I can get in fine on the computer. When I tried to complain I got an error that my address was wrong and then app froze.
DKRitch's Review of Usps MobileReviewed on 5/2/18 3:47 PM
Total crap. Every time I put in tracking number, it just sits there. Tried turning it off, rebooting. Nothing. Total waste of time
cphadley's Review of Usps MobileReviewed on 5/2/18 3:03 AM
I got this app so I could utilize the QR codes on the slips USPS leaves when you miss a delivery. I have requested redelivery on three packages in a row and none were ever redelivered. When I went to pick up each one, the local post office had no record I ever made a redelivery request. Useless.
BobSteve561's Review of Usps MobileReviewed on 5/19/18 2:16 PM
Ship my package to the wrong address for no reason made me pay $20 because it was supposedly my fault and then to make it better they sent the package to the sender so yea if you can choose any other shipping service don’t pick usps
ihatethepostoffice's Review of Usps MobileReviewed on 5/18/18 12:29 PM
I want to see my option to ship first class for items 13 oz and less. USPS continues to try to hide this option at bottom of website and does not show it at all on this app. Nor media mail.
HeloCaptain's Review of Usps MobileReviewed on 5/18/18 11:57 PM
Signed up for informed delivery. App requires a fresh “sign-in” with EVERY access‼️ I’d like to inform the developers of a tool that is no longer a secret: Apple offers a feature called “Touch ID.” Maybe the developers could learn to use the tools that Apple makes available to competent developers.
Quartknee_b's Review of Usps MobileReviewed on 5/17/18 11:52 AM
Convenient, easy enough. Would prefer not to have to sign in every time I open the app.
aalex7764's Review of Usps MobileReviewed on 5/16/18 9:15 PM
It works well but is a bit hard to understand.
Bow64's Review of Usps MobileReviewed on 5/16/18 11:49 PM
Works great I get tracking updates via text !
Beachwalker40's Review of Usps MobileReviewed on 5/13/18 12:37 PM
Very helpful app BUT it needs to be updated to allow Touch ID sign in. App will not allow one to stay signed in so it’s irritating to have to sign in each time.
Abed al hameed's Review of Usps MobileReviewed on 5/11/18 1:01 AM
I hardly rate any app but i had to do it for this one because its garbage, how could something be this stupid, when ever i want to scan a code it takes me to do a survey and after finishing the survey it doesnt take you back to the app or give you results of scanning, or when try to track your package through the website it wont give results, its just plain stupid
423llm's Review of Usps MobileReviewed on 4/9/18 2:09 PM
I usually only get informed of 1 piece of mail or none at all even though I end up getting more than they’re showing. This app would be good if they actually informed you of the mail you’re getting. Horrible follow through by USPS. This app is a waste of time.
Mp123456789zxcbnm's Review of Usps MobileReviewed on 4/8/18 4:25 PM
It would not even remember the login.
Beachwalker40's Review of Usps MobileReviewed on 4/7/18 2:23 PM
I love this app. Let’s me know when mail/pkgs are on their way. If mail is not delivered in my box/front door then I can begin an inquiry via the app. Only thing that is annoying is that the app will not allow you to stay signed in. It would be great if Touch ID could be added. That’s even more secure than being able to staying signed in.
Mary R-K's Review of Usps MobileReviewed on 4/7/18 11:42 AM
Printing a shipping label from the app on iPhone is a disaster!
Jazziesy's Review of Usps MobileReviewed on 4/3/18 7:47 PM
App doesn’t work. Got 6 pieces of mail today while app said 0
Cmanjr's Review of Usps MobileReviewed on 4/29/18 9:15 PM
After the last update, the app always crashes on launch when you try to open it from the widget, so now I can no longer click the tracking update for a package and have it launch right to it being open, and have to reopen the app to get to it. No not the end of the world, but quite annoying seeing it used to work flawlessly before this last update was put in.
Frran's Review of Usps MobileReviewed on 4/28/18 3:06 PM
Great app, I love the informed delivery feature!!
Domanae's Review of Usps MobileReviewed on 4/27/18 12:23 PM
This app needs a huge update! I can not log into my account.
no_snappy_alias's Review of Usps MobileReviewed on 4/25/18 10:57 AM
It’s ok, but it doesn’t automatically detect my packages like UPS & FedEx apps do Also, when trying to launch the app from the widget, it crashes every time.
CF8989's Review of Usps MobileReviewed on 4/22/18 4:23 AM
Under “informed delivery”, it has been saying I have zero mail for the past week while I have mail every single day.
DrKae14's Review of Usps MobileReviewed on 4/22/18 11:06 AM
After update on yesterday 4/21/18, the app will not open from the widget screen anymore and It use to work. I use this application too much for this to happen. Please fix soon. We love your app
leslie50's Review of Usps MobileReviewed on 4/22/18 10:13 AM
Even with latest update the scan feature doesn't work it scans then has an alert ‘Are you sure you want to leave the app’ thats all you get! If you type in tracking it fails also. Its like the online update a total flop!! Govt. failures.
Kettledog's Review of Usps MobileReviewed on 4/21/18 7:17 PM
I like your app but it would be greatly appreciated if y’all could allow Fingerprint ID to be able to get into Informed Delivery. Then it would be a great app.
ADT is terrible's Review of Usps MobileReviewed on 4/21/18 3:32 AM
It acknowledges a new tracking number but never keeps up with package progress or current location. Then the package arrives where the app still shows it hasn’t even been shipped from original location. No value or reliability in this app. Don’t waste your time!
artemmamikonyan's Review of Usps MobileReviewed on 4/17/18 1:28 PM
I received the mail I was tracking but it didn’t show the correct status. It just kept showing errors.
Asif Siddiqi's Review of Usps MobileReviewed on 4/12/18 1:23 PM
Though at times there is a one day delay in what you see as compare to what you get in mailbox. But other than this it’s a really useful app.
Qwertyuiopalskdjfhzmxncb's Review of Usps MobileReviewed on 4/11/18 8:17 AM
It wouldn’t even let me sing in. Don’t waste your time, installing app...just check on line.
Kittymyuri's Review of Usps MobileReviewed on 4/11/18 1:32 AM
I can track my package, but I can’t do anything about it. I can’t respond to actions needed, request re-delivery, or anything. This app is nearly useless.
Bangla Keyboard's Review of Usps MobileReviewed on 4/10/18 8:07 PM
Just use the desktop version, and avoid this mobile app. It’s garbage.
gardengirl58's Review of Usps MobileReviewed on 3/9/18 5:26 PM
The app doesn't allow for a way to find out where my held mail is--and calling isn't any better--over an hour wait on hold. My mail was held for 6 days and upon the day it was to resume And the next two days I've received no mail. There's no way to ask on the app or by phone (without an extremely long wait--that would drain my battery)
Paul1745's Review of Usps MobileReviewed on 3/9/18 12:12 AM
The informed delivery is a pretty cool idea, but this part of the app is clunky and does not work very well. Every time it starts up the informed delivery it will ask if you want to extend time and then gives an error. It makes you go through multiple login screen. It lets me delete a delivered package, but not the letters.
xphlyte's Review of Usps MobileReviewed on 3/6/18 1:54 PM
according to this app, ive seen many of my pkgs get to my local post office, only to leave back to the "regional distribution center" far away. happens very frequently. according to this app, the post office is a mess. i've seen my pkgs go backwards in the process, get delayed, arrive at the local post office 3 times in 1 week and not get delivered. wish i could do a screenshot to show the lunacy with the postal system. i'm sure there is much to the process that i don't know or understand currently. not sure what the problem is exactly, but the usps has been in business for a real long time, to be demonstrating such unorganized business practices on such a regular basis. almost not worth it to track your pkgs, unless you enjoy stress and seeing one of the most unorganized systems at work. usps, get it together, you've been hanging on by a thread for years now and it's clearly about to break. usps is being left behind as the rest of us move forward with technology, process and procedures. please get it together. other options are looking more and more enticing with each of my pkgs i watch wander my state aimlessly.
janicej2's Review of Usps MobileReviewed on 3/31/18 1:31 PM
I enjoy the convenience the USPS mobile app offers; however, for the past week (beginning March 23, 2018) it has been malfunctioning. Please review the app; the recent update may be causing this problem. When the problem is corrected, my star rating will change.
JordanT2000's Review of Usps MobileReviewed on 3/30/18 4:06 PM
Why on earth would I have the app to scan receipt QR codes if it just redirects me to the website...? Not to mention it redirects you to a survey, nothing related to the shipment I’m trying to track. Are you kidding usps???
callistabr's Review of Usps MobileReviewed on 3/30/18 12:24 AM
Please cancel my earlier review.
aalex7764's Review of Usps MobileReviewed on 3/3/18 3:43 AM
Don’t download. It’s a waste of time and space.
JustJohnKC's Review of Usps MobileReviewed on 3/28/18 9:26 PM
Pretty solid app, pretty useful. But since I’m able to use it to log into my account, I need it to have the ability to order/reorder shipping supplies, like Priority Boxes.
Quentin Biles's Review of Usps MobileReviewed on 3/27/18 1:02 AM
Informed Delivery does not work in app. I do not get notifications about incoming packages. Completely pointless.
кℓυ's Review of Usps MobileReviewed on 3/26/18 2:24 PM
It would be nice if this app would have the dashboard, attached to the homepage. It takes a little while for this app to load, I do feel as though it needs a little bit more TLC. Everything literally just takes you to the USPS website. (Why did I download this application if it just sends me to the website?)The app developers really do need to take their time with this app. When tracking down a package, screen freezes and closes the app. Hope the developers take into consideration of the improvements the application actually needs for the customers.
feehsfive's Review of Usps MobileReviewed on 3/24/18 5:03 AM
I used to love this app, esp the tracking & PO location functions. Over the last couple weeks, tracking has stopped working — won’t keep multiple items saved on the tracking page any longer, won’t allow deleting of an old tracked item, & won’t add a second tracked number if there’s already another item listed on the tracking page. It’s WORTHLESS in its current condition — PLEASE FIX IT!!! It was FINE a few weeks ago — what happened???
Bald Eagle 2020's Review of Usps MobileReviewed on 3/24/18 2:22 PM
App will often crash when trying to track. When/if working, only allows tracking of up to 35 items. Expected delivery dates are often wrong. The "Order Supplies" function was removed some time ago and needs to be restored. I wonder if the USPS ever reads these reviews. With so many One Star reviews you would think they would make an effort to resolve outstanding issues ... but they haven’t!
voguedaddy's Review of Usps MobileReviewed on 3/23/18 9:47 PM
I try to scan the code provided and all it does is send me to the website to fill out a customer service survey. Trash.
James Zeman's Review of Usps MobileReviewed on 3/21/18 9:56 PM
Informed delivery doesn’t work, so my impression is this is just a citizen tracking platform, not a mail tracking app.
Cecsensational's Review of Usps MobileReviewed on 3/21/18 3:39 AM
Downloaded app to scan my code to see if my certified mail was delivered. Was rerouted to the USPS website and had to take a survey, then sign up for an account, then after all that it couldn't verify my identity and wants me to verify in person at a post office. Needless to say the app is now deleted.
bagramrolf's Review of Usps MobileReviewed on 3/20/18 3:22 PM
Please allow users to delete old tracking numbers like I do my unwanted emails-I swish them to the left. Right now, it’s too cumbersome to touch the “x” for each individual number and then wait while the entire page reloads. Thanks!!
Jpamazon's Review of Usps MobileReviewed on 3/2/18 8:12 PM
Just a web wrapper. Need to sign in every time I open it. Uninstalling.
NurseAngie227's Review of Usps MobileReviewed on 3/2/18 11:31 AM
Something is wrong with the app that needs to be fixed. I used to love this app. I had multiple things I was tracking but once I close the app, I can only see one thing. I’ve tried uninstalling & reinstalling the app to no avail.
songer121's Review of Usps MobileReviewed on 3/19/18 2:48 AM
Simple as that. Needs over hauled big time...
Mljohnson1123's Review of Usps MobileReviewed on 3/19/18 1:45 PM
When I processed the order and ready to print a label it does not give me the option to AirPrint it. It shows me the label in the app, it has obviously populated and charged me for the label but I can’t print it. Instead I have to click the option to open the webpage, which then will display the label and now I have the option to AirPrint the label. Kind of redundant. I can create a label on the app but I can’t print it from the app? Does that make sense? If I wanted to use the webpage then I would have gone to the webpage. Seems an app is created with the goal of making it easier to access the information and more mobile friendly. Maybe that’s a glitch but it was annoying.
donnyfrom229's Review of Usps MobileReviewed on 3/17/18 6:02 PM
This app is god awful! Either the app is refusing to update, or Everyone at USPS said screw it and took the week off. Either way, I hope I never have to rely on USPS to deliver a package to my residence again.
RG4L_813's Review of Usps MobileReviewed on 3/17/18 5:51 AM
Keeps saying error every time open it or put in my shipment number in and i always refresh the app and still fails
waterfire52's Review of Usps MobileReviewed on 3/17/18 12:42 PM
Why have an app that doesn’t work. It can’t track packages. This app is another example of why I’m scared about sending something via the USPS
Egiaparat's Review of Usps MobileReviewed on 3/13/18 11:00 AM
Worse app ever!
TONYMLT's Review of Usps MobileReviewed on 3/10/18 3:26 AM
3-9-18. Need a 2nd field in the tracking section separate from the tracking number. Name title and numbers should be 2 fields. Please add this week. Thanks! Update 10/9/17 Been a long while since this9 has been updated and still no changes for scanner or numeric keyboard??? Not complicated folks. Andddd, the APP SUPPORT button still doesn't go to App Support. You did notice that right? Fix this week please. 7/6/17. I updated the app and now the SCANNER DOESNT WORK! I sent this recco 6-7 months ago. Thought it would be fixed by now. Also some of my completed deliveries have the tracking info dropped off. ??? Still no numeric keypad to manually enter long tracking numbers. How long should it take to fix that? BY now I thought you would have added a large numeric keyboard IF YOU HAVE TO ENTER THE TRACKING NUMBER MANUALLY!!! Easy change. Also need a separate field or space for ADDING THE NAME OF THE PACKAGE AND NOT INCLUDE IT WITH THE ACTUAL TRACKING NUMBER. Add this to next update this week! Thanks!
pissedpostalcustomer's Review of Usps MobileReviewed on 2/28/18 2:22 PM
This is hands down the worst app I have ever tried to use. I was hoping to scan a receipt to confirm delivery. That wasn’t possible without being redirected at least twice and forced to fill out a survey.
Ryan Fredrickson's Review of Usps MobileReviewed on 2/26/18 2:22 AM
for such a large company you would think they would update this app. i was gonna use the mail preview but it just opens up a browser wow
Teriable app's Review of Usps MobileReviewed on 2/23/18 6:27 AM
This app literally crash non stop can barely track my packages click on one track I g number or even try to check shipping g prices and it freezes then says unexpected error just crashes to much
CrappyApp!!!'s Review of Usps MobileReviewed on 2/23/18 4:50 PM
Horrible tracking service just like usps services.
Timmy4256743's Review of Usps MobileReviewed on 2/22/18 1:23 PM
Tracking simply takes you to a website with a long survey then asks me to sign up for a service. What’s the point of the app???
Earthstarr7's Review of Usps MobileReviewed on 2/21/18 12:29 PM
OMG sooo slow to load the tracking history.
flipkid2's Review of Usps MobileReviewed on 2/13/18 8:06 PM
Will not show tracking history and will not allow me to enter new tracking numbers. App is worthless.
Heli 3's Review of Usps MobileReviewed on 2/13/18 3:15 AM
The UI is horrible. When I try to name something it cuts off most of the name. Deleting something sends you all the way back to the top. Could use a lot of work
fjpoblam's Review of Usps MobileReviewed on 2/13/18 10:35 PM
Don’t get me wrong: I favor the USPS above all other shippers and we’ve never had anything but the best of service from the USPS. I wish the app had *sophisticated* parcel tracking. I wish the app would let me login with the credentials I already have at the browser website. That way, I could manage my PO Box account. This is just a rather generic app. The website is more appropriate for most things.
Toochie1's Review of Usps MobileReviewed on 2/12/18 11:43 PM
I am trying to email about a lost package and when filling out the information the form keeps freezing up and deleting the information.
ErinT26's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Your app looks appealing but it’s ridiculously slow if it works at all. Kind of like the actual USPS service.
boxedlunch's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Hold mail complaints: 1-The app doesn’t let me select an end date. Can’t hold mail w/o end date. Bug? 2-Also, after years of use...why can’t the app remember my hold mail address? It’s not like I want to hold mail at different addresses on the regular. Just want to be able to quickly hold my mail as I’m running to the airport.
Lawfin06's Review of Usps MobileReviewed on 12/2/18 12:40 PM
This app reveals the glaring deficiencies between the USPS and a carrier such as UPS. With this app, I can’t change delivery instructions after a failed attempt, I can’t schedule a pickup. It’s incredibly worthless.
Tom Bombadier's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Great for tracking and other function. But there are too annoying bugs still. Delivered packages cannot be deleted from the tracking list etc.
JimmyBubbles's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I copy my tracking number from my email, then paste it in the “Track a package” option within the app. Instead, the pasting gives me the link to their site, not the actual number.
Fan of David Allan Coe (L.J.H.'s Review of Usps MobileReviewed on 12/2/18 12:40 PM
Had to delete app and reinstall to fix issues with tracking
lost 46's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I downloaded this app as my husband has it. When I put our address in it says address is not available for tracking which is not correct. My husband has it and obviously has the same address and it tells me each time on mine address is not available for tracking🤔 .... I uninstalled and reinstalled and tried three times kept getting the same answer...
ninamariekhal's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I keep getting logged out, each time I have to log back on. Also there is no search button. The items I save on the ‘desktop site’ are not there when I use the ‘mobile site app’
ssshuey's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Let me reschedule a package on this page to be delivered. OH WAIT I CANT 🙃
Debra on Westwood's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I downloaded the app and tried 3 times with same tracking number and each time it said it could not be found. I went to the USPS website and put in same tracking number and it gave me FULL details of the pkg in transit. Not sure what’s up with this mobile app, but deleted it.
Lbg1970's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Very slow to load and unresponsive a lot. Informed delivery often freezes and doesn’t load. When it does work. It is extremely slow. Terrible app.
Qqq44221's Review of Usps MobileReviewed on 12/2/18 12:40 PM
You can track packages and change your address. What would make this app worthwhile would be if it could send images of your mail to you through the app instead of your email.
2coolbaby's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Since the last update or maybe the one before that trying to Schedule a Pickup doesn’t work most times. I usually duplicate pickups so I don’t have to input all the information again. I can choose a shipment to duplicate and when it gets to the screen where it’s input shipment details like where it will be, how many and weight the screen slides to the right and it goes back to the app home screen! If I keep at it, this last time took me 6 tries before I was fast enough to select the I agree button and process the pickup. Had this issue my last attempt to.
Ravenswood16's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I have used this app for awhile. Bugs usually fixed. Thanks for fixing recent “you are already tracking bug” . It serves it’s purpose for me. As I stated other review, the app does what it is supposed to. Misinformation etc. depends on human input. Timing of entry etc. even if it doesn’t give you everything it gives you a good idea on when to expect. You can always put your mail on hold if going to be away if that helps. I didn’t see my last review posted maybe it will later. Thanks for app. Use it frequently.
grummett's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I love this app to track packages I don’t care if you can’t paste numbers. Poor you guys who have to type numbers. Gosh... what is so bad about typing a number.
junyil163's Review of Usps MobileReviewed on 12/2/18 12:40 PM
It crashes often time and when I call the service they said the item is gone like I have a credit card can’t get back my money
Train *'s Review of Usps MobileReviewed on 12/2/18 12:40 PM
My packages get delivered to my neighbor (SurePost, I think). It is frustrating for both of us. I tried to send email to USPS through this app (“contact us” link), but it won’t let me even get to the narrative part where I explain my dilemma. It’s just really frustrating. Please help.
Zenman!'s Review of Usps MobileReviewed on 12/2/18 12:40 PM
Last update makes the app unable to track any packages, other than one package was delivered 2 weeks ago. Can’t even add new tracking numbers. Thanks for a useless app.
Gino Selna's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Overall not a bad app, however it would be nice if businesses could login and access the same features such as ordering supplies.
TSantaCruz's Review of Usps MobileReviewed on 12/2/18 12:40 PM
This isn’t built like an application. It’s built like a home screen shortcut to a website link. I download an app because the interface is more generous to my iphone and what it offers, this app does exactly what the website does with an apps home screen. I would prefer that it has a full in-app experience.
MrScrappyDoo's Review of Usps MobileReviewed on 12/2/18 12:40 PM
The only mail I see before it delivered are bills, junk mail, and more junk mail. I’ve never seen the delivery from the comic book orders I ordered on a regular basis. Anything bigger than an envelope does not show up in my email/snail mail. I got the app so I’d be home when a package shows up but I never see it. I don’t care to know that my electric, phone,& Cable bill are in my mailbox. I order online & my 1st class & Priority packages from businesses and from the average Joe does not show up. The only thing it’s good for is when I add a tracking manually and even then it does not show a picture. I get a separate email of delivery today.
willy 1868's Review of Usps MobileReviewed on 12/2/18 12:40 PM
i keep getting no image on my letters
adammusic22's Review of Usps MobileReviewed on 12/2/18 12:40 PM
When scheduling a pickup, after entering the address,email, & phone number, it advances to the next page, then kicks you back to the homepage. Please fix
Hsufuvvh's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I pressed the update button on the bottom of the screen on the tracking section. Then it deleted all my packages I was tracking. When I went to put in the tracking numbers again it said I was already tracking them BUT THEY WOULD NOT SHOW UP. Fix your app. How can UPS and FedEx have app that’s perfect but the government ran shipping has an app that’s broken. Learn how to code you government pigs
Bill2go's Review of Usps MobileReviewed on 12/2/18 12:40 PM
The app is nice when it works but, it displays a message that it’s “Having Technical Difficulties” more than it actually works.
geedaqueen's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Scanning packages is a nightmare. It shouldn’t take 10 tries to finally get it to work. It’s a slow process.
holicshi's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Can’t even see the tracking on the app. This is crazy...
coloneltom's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Loops when you try to create account. Useless. Delete.
Naturenut9's Review of Usps MobileReviewed on 12/2/18 12:40 PM
USPS could definitely learn a thing or 12 from UPS about tracking a package. You don’t get regular updates and the updates you do get are usually delayed by an hour to several hours. It’s made even worse when a package is handed off from UPS. UPS does great to track a package, but if it’s been handed off to USPS, it’s anybody’s guess as to where the package actually is and where it has been. Today, my package was delivered around 1 PM. I didn’t get a notification of delivery until 8:30 PM. Currently, I’m waiting on a package which was taken to the post office and was checked in three days ago. It has been in Virginia since then and the app tells me it will be delivered tomorrow. I am in the middle of the US. I don’t know how they’re going to have it delivered tomorrow if it is still in Virginia. Or is it…? For a company which delivers mail to almost every single house in America, every day, they sure have no clue how to keep track of a package.
RGci's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I used to really like this app, now all the updates say “arrived, or left, latest facility”. That tells me nothing. I want to know where the latest facility is
Elmgal's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I’m very disappointed in this App. It appears very simple at first, but if you want to order supplies other than stamps good luck! I will be deleting this one.
Jsherm007's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Why is it that I have to re-enter my hold mail address every time. No I don’t want to pick it from contacts, my name doesn’t start with A. I hold my mail, not other peoples mail in my contacts. I don’t like to type it in each time. I don’t move often, but I hold mail frequently. So why isn’t there a drop down for recently used hold mail address? Because I recently live at my house, every, single, day.
JMorenoNunez's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I don’t have to pay for make a perfil changes.
Gary 6444's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Tried to track with scan feature, but kept having to go through survey, then had to track manually. Waste of time. Deleted the app.
Nana4-4's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I keep trying to track a few packages I have coming, but the app just stops working and the shows two package tracking area to type in package number.
toma632kaze's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Sketchy @ best. Tried paying my P.O. box never went through then charged me twice. Multiple times says I’m getting mail but never received it.
gchgrh's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I’m so impressed with this. It’s so much better than the UPS app. It’s a way to stay informed about your package, knowing within 20 minutes of when it’s going to arrive- not just “by the end of the day.” You know exactly when it is delivered and it’s just an overall great app to have.
Mixicans's Review of Usps MobileReviewed on 12/2/18 12:40 PM
We need a clear button after we have entered tracking numbers. 35 is the limit
kitkat1812's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I have the app and it signed me up for informed delivery. I did not want it because people are getting hacked and their identities Are being stolen. I went into my app and it says I’m not signed up for In formed delivery But yet I’m getting pictures of my mail in my emails. Of everything I’m receiving that day or the next day all my business for anyone to see. Do not get this app it will sign you up with out your knowing I keep calling I get all automated Person no real person. I’m going to Post Office on Monday. Watch the News it’s on there warming people of it.
MarMarMaeve's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I click proceed to payment and it takes me to a loading screen that never ends. This is on the app, mobile browser and desktop browser.
Minniemonroe007's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Crashes. Freezes. The alert “Loading” lasts forever, literally. Twice I’ve entered all my information. Nope. This app is worth about as much as an ugly penny.
EMT47's Review of Usps MobileReviewed on 12/2/18 12:40 PM
The app is good when it works but 40% of the time I get an error saying try back later.
GreenRibbonWarrior's Review of Usps MobileReviewed on 12/2/18 12:40 PM
When entering a new tracking number an alert pops up saying I’m already tracking it. When deleting old entries, the app stalls after each delete (and you can only do one at a time) and you have to reopen. It’s like this was designed in the 70s.
Ksahno's Review of Usps MobileReviewed on 12/2/18 12:40 PM
after scanning the track number, the program offers to evaluate the performance of the mail and that's all.
diannnef's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I received no emails or no alerts for my delivered mail and packages. I get both almost everyday and never receive updates. I’ve check and rechecked pertinent information and all is logged correctly. Disappointed. It’s bad enough when you pay for Priority Rates and your parcels are not delivered as such. I’ve been disappointed for years with the US postal service and app just intensifies the problem.
elyfaaa's Review of Usps MobileReviewed on 12/2/18 12:40 PM
thought it would be convenient if i could buy and print shipping labels from this app but it won't let me... can't even order supplies from the app? it just keeps leading to the browser version, what's the point in the app
daveyboyboyz's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Tried to scan. Kept booting me out to survey
NotAPPLEcable's Review of Usps MobileReviewed on 12/2/18 12:40 PM
Y’all want to talk socialism! This crap for customer service & pensions holding America down for crap people doing crap work that doesn't even pay for what they do is exactly what America is about. Bloated. Not listening. Poor service. & not forward looking is their downfall & mirrors the US economy. WTG
Caroline_1222's Review of Usps MobileReviewed on 12/2/18 12:40 PM
I never see an app worse than this
Loves Brutus's Review of Usps MobileReviewed on 12/14/18 12:29 PM
UPDATE: DEC 12, 2017: totally useless app now. I cannot access previous tracking history. When I open the tracking section, only one tracked item appears—a different one every time I open it. When I enter a new tracking number, it disappears. I am unable to track any packages. Please fix this. For a while now I get a “you are already tracking this number” alert EVERY TIME I open the tracking part of the app. Today, it only opens the tracking to the number I just entered. Not the others that I am still tracking. Easier just to go to the web site. Very frustrating. I have used this app for a long time. It used to be better than it is now. Come on, where’s the fix??
Wyojhwk's Review of Usps MobileReviewed on 12/13/18 12:23 PM
Thought it would be great especially around the holidays. Most days it doesn’t work, don’t waste your time!
Ironmom2's Review of Usps MobileReviewed on 12/12/18 10:53 AM
The functionality seems fine, but (like the USPS website), the utility is not very customer-centric. You can’t track packages you’ve sent without a tracking number (which you can’t access through the app...even if you used the app or website to send the package). You can’t track your account activity or purchases. Just not helpful.
cblanchard2018's Review of Usps MobileReviewed on 12/12/18 10:53 AM
this app is just as mediocre as their service. got a delivery attempted notification snd then was told that per my request my package was ready for pickup. i never spoke to anyone at usps about my package. horrible service
ADT is terrible's Review of Usps MobileReviewed on 12/12/18 10:53 AM
It acknowledges a new tracking number but never keeps up with package progress or current location. Then the package arrives where the app still shows it hasn’t even been shipped from original location. No value or reliability in this app. Don’t waste your time!
SherrieMcBerrie's Review of Usps MobileReviewed on 12/12/18 10:53 AM
I’ve used this app so many times and it hasn’t been a problem until now ... now it’s telling me two packages have not been delivered, When I know one has definitely been delivered and the other one I’m not sure because the status hasn’t moved! I wish there was a USPS customer support email now I’m on hold on the phone for the next two hours
cangels's Review of Usps MobileReviewed on 12/12/18 10:53 AM
Please update iPhone app so I can request a hold on my packages. I work long hours and I worry about my packages getting stolen, especially during the Holliday season. If USPS app would implement options for a specific day within that week, that would be even better. UPS, allows its customers to request a hold for free, but the package must be picked up before the deadline given. Please consider following in their footsteps.
ToborThe8Man's Review of Usps MobileReviewed on 12/12/18 10:53 AM
I have a 12.9” iPad Pro with attached keyboard that I normally use in Landscape mode. The USPS app only runs in Portrait mode, which means I either have to use it sideways, or unplug my keyboard, physically rotate the screen to Portrait mode, and replug/re-rotate when done, no thanks! If it ran in Landscape mode would be a great app, but have to use the website instead, making the app 100% useless
Just Getting By in 2011's Review of Usps MobileReviewed on 12/12/18 10:53 AM
NOW......an even worse update this time!! Finally convinced me to just DELETE this app !
Hardball34@msn's Review of Usps MobileReviewed on 12/12/18 10:53 AM
Every time I enter my info for a pickup at my house it lets me get to where you pick the location of your package then it goes back to the home screen. Fix this ASAP it takes about 5-8 times before it works.
Underwhelmed71's Review of Usps MobileReviewed on 12/12/18 10:53 AM
App is nice but would like to have a way for it to either save my login info or be able to sign in with my Touch ID. Pain to log in every time with user name and password.
nprfan1's Review of Usps MobileReviewed on 12/12/18 10:53 AM
The app works well enough on my iPhone but it apparently was never intended to work on iPads. For one thing there is no landscape mode capability, which makes it difficult if not impossible to use on a iPad. I think the USPS would get a lot more customers for this app if they made it iPad-compatible.
Jake and crystal's Review of Usps MobileReviewed on 12/12/18 10:53 AM
I hate when someone sends a package through the usps with a tracking number that i cant use because the app will not allow me to track it. 90% of the time it says i don't have access. would be nice to be able to track my packages and know when they are coming. app has gotten so hard to use it is ridiculous.
Nickname Requirement is dumb's Review of Usps MobileReviewed on 12/12/18 10:53 AM
The app does not recognize my login. I’ve tried several times. I ended up going online with my laptop and was able to login without issues. Not convenient if I can login to create a shipping label.
yannie11539's Review of Usps MobileReviewed on 12/12/18 10:53 AM
Y’all really need to fix the app. I’m trying to go to my account but won’t let me. Yeah it’s kinda useful but it’s not at least 80% right. So please fix it or something.
klosraf's Review of Usps MobileReviewed on 12/12/18 10:53 AM
Las funciones en muchos casos no cumplen su objetivo, además de errores para verificar datos personales...Sin contar que los propios códigos de seguimiento emitidos por dicho organismo no son reconocidos. Sin duda alguna esta App no debería de existir
PassionPit<3's Review of Usps MobileReviewed on 12/12/18 10:53 AM
The point of using an app is to have the main functions of the website cleaned up, catered and customizable to a mobile device along with its user. This app redirects you to safari -to then login & shuffle through the website ... annnnnnnoyyying. I should be able to login into the app and stay logged in to my online account. I should be able to click on "track a package" and all my outgoing and incoming shipments auto populate the dashboard through the app. Half the time I have to manually add tracking numbers ... I should be able to see more info on the sender; I have too many packages to keep up with I need to be able to access them quickly and know who what when where all in one spot. BAM! I should be able to receive accurate notifications for shipment status . It's such a hassle going through the website on my mobile device it tends to run extremely slow and it is not always mobile friendly . I've resorted to using a 3rd party package tracker fore it is more reliable and alerts are instant and up to date; where is USPS text notifications come in when ever ... grrrr. I like my 3rd party tracking app even more because they have a little map as to where my package is . Similar to amazon.