shotcaller6c's Review of Ups MobileReviewed on 9/27/18 7:13 PM
Very user friendly
USPSPATRICIA's Review of Ups MobileReviewed on 9/27/18 6:31 AM
They are great! The app allows me to see when I’m getting a delivery! I needed to return an item, reboxed, put on the front door, ups return sticker, knowing we were to receive a box, left a note, and a small loaf of choc chip, choc zucchini bread for the carrier, cause I felt bad they have been to my house so much lately! They picked it up! I wasn’t sure if they could do that, without a call or email. But, I already knew they were to be here, so, I thought, why not! I retired from the USPS! I know how it can be! But, I’ve been ordering Xmas presents early, so they don’t have to stop, hopefully, so much in Dec! Helping a fellow, hopefully union worker out! Love the app! TY!
Kerrymill's Review of Ups MobileReviewed on 9/27/18 5:48 PM
Provides all the info and delivery options you might need!
Church700's Review of Ups MobileReviewed on 9/27/18 4:13 PM
Extremely easy to navigate the app. Everything is simple to find. Thank you.
sweetpsp's Review of Ups MobileReviewed on 9/27/18 1:54 AM
Love the app UPS. Very informative and the drivers in my area are very courteous and always take care of my packages! Thank you UPS!
horoth's Review of Ups MobileReviewed on 9/26/18 8:43 PM
It seems like every time there’s an update the app goes downhill.
Starie eyed's Review of Ups MobileReviewed on 9/26/18 5:55 PM
I am thoroughly satisfied with this app Love that I can sign for delivery on line. Makes life simple. I can look at my porch with my Nest camera as soon as ups notifies me and make sure it is brought in
DavidE1010's Review of Ups MobileReviewed on 9/26/18 5:00 PM
This App is helpful in knowing when and which packages will be delivered. Yes Very Helpful.
Jhlewisiii's Review of Ups MobileReviewed on 9/26/18 3:34 PM
This app works great, I wish all shipping methods were so easy to use!
Dan Corby's Review of Ups MobileReviewed on 9/26/18 2:28 PM
Been using it for several years. I love the fact that I can see when my packages are being delivered so I can plan ahead.
Gillj2's Review of Ups MobileReviewed on 9/26/18 1:50 PM
App works great, I don’t like surprises, so I like that it notifies me when the package is delivered and I can always see a list of when packages will be delivered. Works great
faithfull listener's Review of Ups MobileReviewed on 9/25/18 7:31 PM
Love the fact I can change delivery location or leave an instruction to the driver
Bernmatt's Review of Ups MobileReviewed on 9/25/18 7:15 PM
Today I received a television from Amazon. Waited anxiously for it’s arrival. Unfortunately, the weather is terrible. Around noon I was helping my elderly neighbor. Well, that’s when my delivery arrived. The driver put on my porch a cardboard box with a brand new television inside. No plastic, nothing! My porch is an open porch, so depending on wind direction just about all of it gets wet. He put it in a dry area, but the wind speed increased and the direction changed. So by the time I got back home, the box was wet. Like I said, 0 protective covering. It’s raining quite profusely. How many days should it dry? It must be safe to plug in. I’m very disappointed.
Margo45's Review of Ups MobileReviewed on 9/25/18 6:27 PM
Not sure why some negative reviews, but I like this app and UPS. We live in a good neighborhood, but the thieves are everywhere these days and no one is safe! I like to know when my deliveries are going to be made and this app does this well. I appreciate being informed - Thank you!
gottatrythisnow's Review of Ups MobileReviewed on 9/25/18 6:27 AM
This is so easy to use. I can use it anywhere my mobile phone goes. Two thumbs up.
ilove2giggle's Review of Ups MobileReviewed on 9/25/18 6:20 PM
I’ve been using this app for a couple years now and it is awesome. If any packages are being delivered to my house, no matter who they are addressed to, I get a notification so I know when to expect it.
GtmialajC9's Review of Ups MobileReviewed on 9/25/18 5:03 PM
Love to see where my pkgs are and when they are delivered.
Steve(:-)'s Review of Ups MobileReviewed on 9/25/18 2:05 AM
Easy to use and very intuitive.
AussieChitown's Review of Ups MobileReviewed on 9/25/18 1:46 PM
UPS why is there no ability to leave a note for the driver??? I live in the City of Chicago and all I want to do is to tell the driver to put the packages under the front stairs. Packages left on the front door in big city are constantly stolen. You have 10+ options for where to leave the package but all are mostly the same. FedEx allows you to leave a note or message and it’s great, their drivers actually read it and leave all packages u set the stairs out of sight. This seems like a simple fix, please address.
Callystown's Review of Ups MobileReviewed on 9/25/18 12:17 PM
Using UPS App for over a year . Very easy to use. Information about deliveries clear and concise. Real time information. UPS Store has been terrific! No worry about packages on step- no porch poaching.
karsheara's Review of Ups MobileReviewed on 9/25/18 12:02 PM
I would give it 5 stars if the app allows you to track the driver to see how many stops they have until my delivery
Sam-A-Claus's Review of Ups MobileReviewed on 9/25/18 10:53 PM
This is a Great App that I can Always count on. Thank You. Love UPS
NYCErne's Review of Ups MobileReviewed on 9/25/18 10:25 PM
Accurate information about the packages coming, well detailed, you don’t get lost...only one week using the app but I’ll use it in the future, works very well for me
The dogs, happy's Review of Ups MobileReviewed on 9/24/18 9:50 PM
This app makes tracking packages a breeze. Great notifications and picks up tracking numbers automatically from other app purchases. Delivery driver is excellent, packages are always on the porch and out of the weather.
SLYOUNG1's Review of Ups MobileReviewed on 9/24/18 9:16 PM
Map doesn’t update. Estimates are hours off. App is a waste of space.
EmilyTheTerrible's Review of Ups MobileReviewed on 9/24/18 5:56 PM
Ease of use...finds my packages somehow and lets me know when they are arriving. I use UPS MY CHOICE to narrow my delivery to a specific time frame and I also eliminate when my packages are headed toward SurePost - that’s when they get handed over to USPS. I use UPS MY CHOICE to pay a little extra and have UPS deliver them instead. They arrive quicker that way. GO UPS! Woo hoo!
Haphawharp's Review of Ups MobileReviewed on 9/24/18 5:37 AM
They know when my package will be delivered before I get a chance ti check and this app is easy to use and has accurate info too! I can easily change where to have them leave my package as well. Use it and you will not miss your packages.
MangoMargot's Review of Ups MobileReviewed on 9/24/18 3:34 PM
The worst version
Kleven09's Review of Ups MobileReviewed on 9/24/18 2:58 AM
Use this so much more than I thought I would and it is wonderful
Hogfootball's Review of Ups MobileReviewed on 9/24/18 10:48 PM
Horrible user experience and design. Just horrible. Surprised this one got approved in the AppStore.
SuperGrunt3's Review of Ups MobileReviewed on 9/24/18 10:08 PM
I love this app, been using it for more than five years. Yet have I ever had any problems with my deliveries. All I have to say is: Keep up the good job!!
JimboJames100's Review of Ups MobileReviewed on 9/24/18 10:00 PM
I really like this UPS app. You can do a lot with it. My favorite feature is that I can store addresses for my two homes. I then click on one of the addresses and can see what items are going to be delivered on different days. If someone is shipping you something, you can see that it is coming so that you can plan for it. You’re not required to know about it in advance. Depending upon where I’m at, I can change the delivery using the app to the back door rather than the normal drop off at the front door.
Smokehhh's Review of Ups MobileReviewed on 9/23/18 7:32 PM
Love the app Very very helpful
SF Paul's Review of Ups MobileReviewed on 9/23/18 5:05 PM
I’ve had a few shipments now with no notification the package was coming. And a couple of those where UPS left a delivery note saying they tried to deliver, but the next delivery day the package would be at a nearby liquor store ( about .5 mi away). No signature was required, no reason not to leave the package in my secure building, and most importantly - I had NO CHOICE. Defeats the purpose of an app called My Choice. I should also note I complain to the retailer that also doesn’t give a choice of the carrier. I want a choice. Pick up your game UPS.
Blues66's Review of Ups MobileReviewed on 9/23/18 4:51 PM
With all of the online shopping my family does it is a great way to track our packages shipped UPS. I especially like the ability to have a package diverted to the nearest store if needed.
SnoopDogg1's Review of Ups MobileReviewed on 9/23/18 11:39 PM
Cannot track packages. When I click on a saved package to track, then request additional tracking details, the app spins and spins and does not show anything. YOU BROKE THE APP! Please fix it!!
Srhona's Review of Ups MobileReviewed on 9/22/18 7:19 PM
Since the new update
Fyregirl12's Review of Ups MobileReviewed on 9/22/18 7:15 PM
Since the most recent update it won’t even load. I’ve had it with this app and will uninstall. Horrible and frustrating!!
Opuslab's Review of Ups MobileReviewed on 9/22/18 7:06 PM
Ever since they updated the app to get rid of the old user interface, it has become almost unusable. Super long launch time, sluggish status updates, and frequent “information is not available at the moment” displayed messages. Speed and usability-wise it is decades behind the FedEx app, which is quick, and useful 100%. Disappointing.
seany @ iTunes's Review of Ups MobileReviewed on 9/22/18 7:04 PM
Trying to track a package today and the app returns “Tracking information unavailable.”
Nikeglo300's Review of Ups MobileReviewed on 9/22/18 7:01 PM
Worst company to have you packages shipped. I ordered a privacy screen from amazon and it was supposed to be here two days after I ordered. At first the package was a day late, then two days late. Then, a week! No one could tell me where my package was or why it was late. I tried emails, their Facebook page, and calling customer service. Won’t ever have anything shipped from or through ups ever again! Very unhappy.
Karlwise's Review of Ups MobileReviewed on 9/22/18 6:10 PM
This app was disappointing. It's slow to load and refresh over WiFi and LTE. The UPS My Choice integration is poor and a hassle to set up. Nothing is streamlined to make the app efficient to use. I had to redirect a package to a UPS access point because I was not home to sign and now my package is in limbo.
Rebxl's Review of Ups MobileReviewed on 9/22/18 5:37 AM
For the love of GOD, please allow me to delete my secondary address. I added an address and you only have the option to add more. I want to DELETE IT. Do this and I may consider renewing my membership and changing my rating.
Tony.Bean's Review of Ups MobileReviewed on 9/22/18 4:28 PM
This app is very convenient to have for tracking the progress of your package.
Armorguy81's Review of Ups MobileReviewed on 9/22/18 3:39 PM
After the newest update, I can not pick address associated with account and see packages coming. Only able to see by logging in on desktop site.
Sojar Blue's Review of Ups MobileReviewed on 9/22/18 1:09 PM
This app is constantly improving and does all you could possibly what from it. If you’re waiting for a package to arrive you can get real time information including where your driver is and about how long it will be before you get what you are waiting for. Awesome simply awesome stuff finally a productive app that actually works!
BillyMillerOnBrockRoad's Review of Ups MobileReviewed on 9/22/18 12:50 AM
This was my first time using this app, and so far I am very impressed with it. I had ordered a new IPhone through Sprint, and I wanted to be sure I could track all the details of its shipping, and that is exactly what I was able to do with this app. I received timely notifications on my phone, and I would highly recommend this app if you plan to send or receive shipments through UPS. It was very easy to set up, and use. Thanks to the developers for a simple, very user friendly app. Being a small business owner, this will definitely be an app I keep on my phone for life!
Gaggkty's Review of Ups MobileReviewed on 9/21/18 8:29 PM
I have just started using the app to track my deliveries. So far I am very pleased with the design and user interface. I would recommend it.
Orginal Source's Review of Ups MobileReviewed on 9/21/18 7:39 PM
What’s not to like! Simple/ straightforward, just like brown shipping company.👍🏽
Branndon1991's Review of Ups MobileReviewed on 9/21/18 7:30 PM
So informative! I love how you can navigate through everything so seamlessly.
Jack Helm's Review of Ups MobileReviewed on 9/21/18 6:44 PM
I’ve been using this App for both business and personally for the last 5 + years. Over that time, I have found it to be very stable, user friendly and efficient. To that end, I have sent probably 25 people the link to it within the App Store recommending they use it. Everyone I’ve sent it to hav loved it. UPS - Great Job in listening to your customers and meeting their needs with such a useful App. Keep up the good work!
Mmmmhfddssd's Review of Ups MobileReviewed on 9/21/18 6:34 PM
...To jump through, such as creating and verifying accounts etc, just to get basic delivery information that was never provided.
RichKoster's Review of Ups MobileReviewed on 9/21/18 2:14 AM
I love it!
BrianD921's Review of Ups MobileReviewed on 9/21/18 12:39 PM
Not just does this app tell you when a package from a store will arrive at your destination, but it gives you step by step locations where it is and can send you updates to location.
MikeW2k's Review of Ups MobileReviewed on 9/21/18 11:59 PM
It’s fine. But why did they go from a dark theme to white? So annoyingly bright
Mojomills1.0's Review of Ups MobileReviewed on 9/21/18 11:05 PM
Easy to navigate and love the delivery alerts
sam311's Review of Ups MobileReviewed on 9/20/18 6:54 PM
Love the app , I’ve been using fir a while , easy to use and keeps me in touch with UPS as I get alerts about my coming orders and alerts about my shipping orders . Very highly recommended
laney1963's Review of Ups MobileReviewed on 9/20/18 6:19 PM
I have been using this app for several years and absolutely love it. I am on the go alot and use UPS for shipment of my medication from the VA. It is great to know when the shipment will arrive so I can be home. Thanks UPS Laney Crow
cms729's Review of Ups MobileReviewed on 9/20/18 6:10 AM
Works well for me! I love being able to easily track.
Mandi K37's Review of Ups MobileReviewed on 9/20/18 4:17 PM
LOVE!!! I am able to track multiple shipments from different vendors/senders without having to check tracking from each individual sender and tracking number! I get shipment updates, can see exactly where my packages are, and when they’ve been delivered. I live in a more rural area so do a ton of internet shopping - this app makes life so much easier!
Pittsfield01201's Review of Ups MobileReviewed on 9/20/18 4:14 PM
I love know when a package is out for delivery and then when it’s been delivered Always right! Thanks UPS!
84861's Review of Ups MobileReviewed on 9/20/18 2:53 AM
App is user friendly which is great I am so happy that I could sit anywhere to see where my package is.
checycava's Review of Ups MobileReviewed on 9/20/18 2:46 PM
I love the fact that I can easily track my packages, set up a hold or reschedule a delivery date all from the app.
gleng35's Review of Ups MobileReviewed on 9/20/18 1:06 AM
Very intuitive app. I found out that it has much more to offer if you are signed up for myUPS. If you are someone that sends and receives a lot of packages, you should consider using the app as it has great notification options.
PiperCub1117's Review of Ups MobileReviewed on 9/20/18 12:52 PM
I love the app. It works great always know when a package is coming and where it’s at. Have had to have a few things held at hubs to pick up but the app tells me where it’s at so I can get it.
CPCino's Review of Ups MobileReviewed on 9/20/18 12:44 PM
It works as advertised and simplifies package arrival questions and control. Having had a UPS account for years, I rely on them to keep me updated. The app does that most efficiently.
Greylen13's Review of Ups MobileReviewed on 9/20/18 12:40 PM
With the previous versions this app would catch when a package was shipped to me without having to enter the tracking number. With this version I’m getting packages without the app showing there coming. I loved the previous versions, this was a great app until this version.
Jrh365099's Review of Ups MobileReviewed on 9/20/18 12:30 PM
Love this app as it gives me all the information I need while also offering different options for getting updates, changing delivery destination, etc.
cagney61's Review of Ups MobileReviewed on 9/20/18 12:10 PM
It's great to know when I should receive my packages via text. And I can set my delivery preferences. Very convenient.
wx fanatic's Review of Ups MobileReviewed on 9/20/18 10:59 PM
Keeps me informed of package progress without being intrusive, letting me choose the methods and frequency of notifications!
Gentink's Review of Ups MobileReviewed on 9/19/18 6:50 PM
I love the UPS app and I know that there is room for comments such as the door will be left open so when they leave a package they can leave it inside the front door way. But there is no where you can place a comment or maybe a phone number or anything to let you know that the package has arrived maybe a text message would also help.
duncancritters's Review of Ups MobileReviewed on 9/19/18 5:58 PM
Works great, simple to use. What more could one ask for?
ms.1975's Review of Ups MobileReviewed on 9/19/18 5:05 PM
My delivery went very smooth with this app thank you UPS
Truthfully67's Review of Ups MobileReviewed on 9/19/18 4:58 PM
Shows me what packages are headed my way, good notifications, allows me to provide special delivery instructions.
Manostone's Review of Ups MobileReviewed on 9/19/18 3:10 PM
It’s ok & easy to work on....don’t make any major changes.
mel.a.c.'s Review of Ups MobileReviewed on 9/19/18 2:46 PM
I have to say I gave this app a solid try. I downloaded it and had to “sign up” so many times trying to utilize the UPS MyChoice system and it never goes through with my address. I either get a system error or my address is already linked to my user ID so I can’t use it or something. Even when I press log in I’m still asked to enter my address and 10 tries later it still won’t work. It’s a nightmare to get a package when you’re never home and this didn’t offer any solution.
ginams67's Review of Ups MobileReviewed on 9/19/18 1:00 AM
I love this app. I always know when my packages arrive.
VetteYES's Review of Ups MobileReviewed on 9/19/18 12:30 PM
This app makes my life so much easier. I can always see what’s going on with my delivers, when they arrived especially when I am not home. I can also schedule pickups for my business.
580HexShank's Review of Ups MobileReviewed on 9/19/18 12:28 AM
Ah the wonders of technology. Five stars earned.
Ladybikerlele's Review of Ups MobileReviewed on 9/19/18 11:46 AM
My only issue with the app is successfully removing an old address. I tried removing it from the website. It just added the new one.
Denny423's Review of Ups MobileReviewed on 9/18/18 9:58 AM
I receive live Medicene and I can absolutely count on great and professional service with on time delivery of my meds! Smiles come free!
butterflyzzzz's Review of Ups MobileReviewed on 9/18/18 9:39 PM
The ups app is great. I can keep track all of my orders. I like that I can track my packages and know when they will be delivered.
RobMadd's Review of Ups MobileReviewed on 9/18/18 7:59 AM
Intuitive, easy to navigate and always working, it’s such a pleasure to use. It’s user friendly, quick, efficient and professional - just like my experience with UPS as a company.
Dr.Dennis54's Review of Ups MobileReviewed on 9/18/18 7:02 PM
Great app, great app, great tracker
Iphone6 s plus's Review of Ups MobileReviewed on 9/18/18 6:39 PM
Great app very convenient
Gator Burr's Review of Ups MobileReviewed on 9/18/18 5:29 PM
The app is awesome and lets you control the whole delivery experience!
MM big shady's Review of Ups MobileReviewed on 9/18/18 5:28 PM
Love the app. I can keep track of all my packages
Jr884's Review of Ups MobileReviewed on 9/18/18 4:10 AM
Definitely my favorite way to ship and receive items ! And this app works great !
timekeeperB1's Review of Ups MobileReviewed on 9/18/18 3:46 PM
It would be nice if they would let you know how many stops and a estimated time before your stop that you’re package will arrive instead of a 4 hour window or by end of day. Some people have other errands to run but still have to be home for their packages to be delivered just a suggestion
Very annoyed ex-user's Review of Ups MobileReviewed on 9/18/18 3:25 PM
I’d give it a negative rating, if possible. Cleared cache, cookies, tried different browsers, etc., and still the same result: every single page requires a fresh login, and half the time it dumps back to the SIGNUP page. Even created a completely new user account, same time-wasting headache. If you somehow succeed in actually getting “in”, the tracking number in your notification email does not carry thru to the app (or the web page), so you must manually enter the tracking number and POOF, the app crashes, and web page goes back to the signup page. The notification email has more useful info than this annoying app.
samoyedprincess's Review of Ups MobileReviewed on 9/18/18 3:15 PM
The white looks terrible and hurts my eyes at night. Please add an option to change to brown or pure black for night viewing!
slyfox086's Review of Ups MobileReviewed on 9/18/18 12:07 PM
I find the UPS app useful in being able to plan my work schedule at home so I can be there when packages are delivered. Makes my life a lot easier, and I don’t have to worry about them being stolen.
Angellilam's Review of Ups MobileReviewed on 9/18/18 11:44 PM
I love ups app, because I can track my order anytime, never missed my order, by the way deliver guys always nice
Rena Morris's Review of Ups MobileReviewed on 9/18/18 11:00 PM
This app has been very useful to me. I love having the ability to tract my packages. UPS is the best delivery service as well as having the best app.
Ms Hot Mama's Review of Ups MobileReviewed on 9/17/18 9:26 PM
I really enjoy this app. Tells when my shipments will be coming & the times
Jim Renneker's Review of Ups MobileReviewed on 9/17/18 8:28 PM
You ask the wrong questions. I know if you take care of 80% of the consumers, you are happy. EVERY company nowadays one has to have a different password. This is where pen and paper is still needed. I have just been around the world to try to get into my app account. Trying to get information to get into account or change anything to get into account is almost impossible. The stars are not appropriate. CITIZENS ARE HAPPY WHEN THE ON OFF SWITCH WORKS.
ccpainthorses's Review of Ups MobileReviewed on 9/17/18 8:05 PM
Does what it’s supposed to. Keeps me notified of all incoming and outgoing packages.
Lun4Lov3good's Review of Ups MobileReviewed on 9/17/18 8:00 PM
I recently downloaded this app a couple weeks ago. I have lots of packages coming in the future and wanted to know when they’d arrive. I love being able to check and see what day packages will arrive and where they are. It’s a fantastic app and I recommend it to anyone who uses UPS regularly.
Towens71's Review of Ups MobileReviewed on 9/17/18 5:43 PM
I’ve been using this app regularly for about 1 1/2 years now and I love it! I own a small business and it lets me know when a package has shipped and been delivered with no problem. If I have to change a way it’s being delivered , it’s very easy to do.
erginhasani's Review of Ups MobileReviewed on 9/17/18 3:48 PM
Other carriers don’t even read. This app helps the carrier to read the notes of custiner. When it says leave it in front door they leave the package in front door. They read directions. Im so happy woth USP service and the app overall.
Linda95060's Review of Ups MobileReviewed on 9/17/18 3:12 PM
I love how easy it is to use the app and get push notifications about packages and whether they need a signature or not etc. A very good design and I recommend for anyone who gets things from UPS.
Leathal86's Review of Ups MobileReviewed on 9/17/18 2:55 PM
App crashed, told me my login credentials weren’t correct. Then when I restarted my Phone and opened the app over My Choice disappeared. How does the app trasform without an update? Completely unbelievable!
CMMCL1's Review of Ups MobileReviewed on 9/17/18 11:57 PM
Love this app. Always know when packages are coming & easy to make changes on deliveries.
Bill2go's Review of Ups MobileReviewed on 9/17/18 10:49 PM
The app should be able to push notifications for the status of packages which you are tracking, without having to setup a special account and be logged in. The FedEx app does it so, get with the times UPS.
Big Fan 1!'s Review of Ups MobileReviewed on 9/17/18 10:24 PM
The only thing the app is missing is instructions for the driver to NOT knock or ring the doorbell when the packages are delivered. Thanks!
tungsten2k's Review of Ups MobileReviewed on 12/9/18 12:25 PM
For quotes, it makes you fill out every detail (won't do ZIP+4 lookup like every other shipping app, so you have to switch to the web or Google maps to find the zip, then copy/paste back into the app), then after all that, only offers Air shipments 🤦♂️ plus when you're done with the quote, it redirects to the web site out of the app. It's basically just a wrapper for the web site but at least when you use the web site, your browser can save the previously entered data. $207 to 2nd day air a 30lb package as the cheapest shipping option, no thank you ! FedEx app worked like a charm: $68 FedEx Ground
jweaver1982's Review of Ups MobileReviewed on 12/9/18 12:25 PM
Okay I love the fact that I can track my packages but sometimes I need to leave special delivery instructions. Well I thought that what UPS My Choice was for but unfortunately even though Inam already signed up for UPS My Choice it keeps telling me within the app and online that I need to sign up for it. No big deal right? Well I enter my information as it request and get a reply of I am already signed up for UPS My Choice. I sign into my account and try to tap Delivery Options and it keeps telling me to sign up. I feel like I’m stuck on a broken record. Pete & Repeat sit on the wall; Pete falls off, who was left. Over & Over I try to fix this but nothing helps!
moly3199's Review of Ups MobileReviewed on 12/9/17 9:22 PM
Can’t create the account, re-enter password not working, wasting time to create account.
Blessedmom55's Review of Ups MobileReviewed on 12/9/17 12:24 AM
In setting I have it activated to send notifications when delivered- sounds everything but still no notification are sent.
Chris9557's Review of Ups MobileReviewed on 12/8/18 12:24 PM
What can I say but the tracking on this app is the worst !!
Anoroc222's Review of Ups MobileReviewed on 12/8/18 12:24 PM
There needs to be a more accurate ETA than by end of business day.
Donhayder's Review of Ups MobileReviewed on 12/8/18 12:24 PM
Not only the app doesn’t work to 70% of the time Delivery dates far far worse
Alan chuchu's Review of Ups MobileReviewed on 12/8/18 12:24 PM
Also slow and won’t let me log in. Kept on telling me I need to confirm my email but I never got the email with link. Checked all boxes. Waste of time
K.Baybie's Review of Ups MobileReviewed on 12/8/18 12:24 PM
What’s the point of having features like the barcode scanner of it won’t even work.
irritated at poor quality app's Review of Ups MobileReviewed on 12/6/18 12:25 PM
Never have got the app to work. I can’t track my packages, it won’t acknowledge my answers or says they are incorrect.....I THINK I KNOW MY BIRTHDATE!!!! App just as useless and time wasting as UPS phone calls with no live humans!!!
heidi1005's Review of Ups MobileReviewed on 12/6/17 12:22 AM
Apparently this app is no good! I gave it one star because I had to! I put my tracking number in and it says delivery date and it’s wrong every time. I call the call center and they tell me they don’t have any records of even having my packages! UPS and their app has lost my respect!
Happy2000's Review of Ups MobileReviewed on 12/5/18 12:24 PM
If you have many shipments, the UI is too bulky and it’s difficult to tell what’s going on in the timeline. Also, if a package changes delivery date, it doesn’t automatically move the package to the new date. Overall, it works, but could be drastically streamlined.
Ritz0426's Review of Ups MobileReviewed on 12/5/18 12:24 PM
Overall, the app is easy to use. I would like to see a few updates. 1) ability to remove the instructions when printing a label from the app. It wastes an entire sheet of label paper. 2) ability to track shipments right from the “shipping history” page. On iOS it won’t allow me to copy and paste the tracking number like it does on android - so I’m forced to use the mobile site. I would like to be able to track right from here, like you can on the website. 3) keep me logged in longer. Thank you!
Robie Rob's Review of Ups MobileReviewed on 12/5/18 12:24 PM
Signed up and downloaded app as I assumed I would be able to select an option to have driver heave package at the door! No option to have that accomplished 😣 This is absolutely worthless as I can do everything app does by simply googling my tracking number. What a waste, I don’t want to drive to the ups store to pick a package I paid to have delivered to my home! Why I ask?
Bdaymaui2013's Review of Ups MobileReviewed on 12/4/17 1:45 AM
NEVER DELIVERS WHEN ASSIGNED TO FRONT DOOR SIGNATURE REQUIRED IN PREPAID UPS CHOICE ACCOUNT. KAHULUI HUB WENT INTO MY ACCOUNT THROUGH TRACKING NUMBER & FREE WILL WENT INTO TRACKING NUMBER CHOSE NOT TO DELIVER & RETURN TO SENDER... FEDEX IS THE BEST(RECEIVED PACKAGE 3 DAYS LATER) GREAT GUY THEY KNOW ME I ORDER A LOT & OFFERED 2 COLD BOTTLES OF WATER...UPS “YOU GOTTA GET IT TOGETHER...!” “YOU’RE IN THE DELIVERY BUSINESS NOT DECEPTIVE PRACTICES...” TRULY, WENT INTO TRACKING NUMBER AND CHANGED DELIVERY INSTRUCTIONS...GOT YA’ WHEN THE DRIVER READ EMAIL OFF IPHONE “SIGNATURE REQUIRED UH-DUH...Than “LITERALLY READ THE EMAIL AND TURNED AWAY DOWN THE STAIRS W/O A SIGNATURE, HAD TO REPLY ARE’NT YOU FORGETTING SOMETHING???” UPS IS THE WORSE... SHIPPER BEWARE, BUYER BEWARE!⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️
Chris645645's Review of Ups MobileReviewed on 12/4/17 11:01 PM
I understand that most 1 star reviews are just people blowing off steam from one issue they had but I can assure you this is not that. I waited to write this review so that I could give it a fair shot. After multiple.... multiple issues I have come to the point that I will buy a completely different brand of a product solely to avoid UPS. My most recent issue being an iPhone I had recently purchased "guaranteed" to be at my house on the 1st.... then the 2nd...3rd...so on. I set up the package to be delivered as I had had enough of false guarantees in which the customer service rep again "guaranteed" me that my package would be available at 9am on the 4th and that it was currently in Orlando (where it should be). I showed up around 12:30pm to be told that my package hadn't even been scanned into the facility by an extremely rude rep of the company who completely ignored my questions. So I called customer service again in which a new rep told me that my package was in Kentucky, then I got transferred and my package was back in Orlando all of sudden and it had been scanned in days ago, then transferred again and they didn't know where it was. All in all I will avoid this company all together and I strongly suggest everyone else does as well, saving a few dollars is not worth the hour long drives to facilities and head pounding issues from horribly rude reps.
valleygirl00100001's Review of Ups MobileReviewed on 12/4/17 10:47 PM
When a shipment is missing there ought to be an update. I have both express and ground shipments either missing or over a week late. Really? Is UPS so backed up that not even daily updates can be uploaded? Some tracking numbers haven’t been updated since 11/27 and 11/29.
Nacir's Review of Ups MobileReviewed on 12/3/18 12:45 PM
I’d give the app 5 stars but : 1) you make the shipment, but can’t copy or paste the shipping number from the app itself to use it in the app under tracking feature 2) if you can’t copy paste the number your shipment should be on some sort of dashboard along with all updates, but it is not 3) you would think that when you create the shipping label in the app, you’ll get any types of notifications thru the app, but one would only wish 4) you have an app shipping history but you cannot do anything with it, when you click on it it will take you to UPS website and will tell you that on your account nothing has been created... hmm, really 5) when you use the app to contact customer service, good luck with figuring out on how to put the tracking number easily. And just to think that with that kind of advanced company all those things should have been a no brainers features. I’m really dissatisfied and disappointed in using UPS, probably next time I’ll use FEDEX, and pay the extra $1 or $2, at least just to try it out.
Add NR4PSE's Review of Ups MobileReviewed on 12/3/17 3:35 PM
Needs a way to dispute delivery
PMLff22's Review of Ups MobileReviewed on 12/3/17 1:21 AM
It’s a really nice app friendly easy to use but I have had problems getting my text alerts to come in it’s either email or text and I don’t always get email and I have really expensive packages that I don’t want stolen so I would have really liked if the text feature was working and then it seems to just be giving me a standard ups processing order message instead of the actual location I know neither of these are that big of a deal but just wanted to share.
Nekochan26's Review of Ups MobileReviewed on 12/29/17 2:45 PM
I’ve been using the app for at least a couple of years and love it. Even used it to redirect an important delivery to the nearest UPS store when I knew I wouldn’t be available to receive it during the future delivery window. I primarily use the app to see what upcoming deliveries to expect and to know when the package has been delivered so that I can retrieve it right away. (I also get an email on this but it’s nice to have a notification pop up on my phone screen.) The only problem I ever had was this week when suddenly, I lost the ability to view upcoming package delivery windows. Turned out that I must have accidentally logged out of UPS MyChoice for which I usually use the “stay logged in” option. I’m logged back in now and everything is ok.
Nekochan26's Review of Ups MobileReviewed on 12/28/17 7:44 PM
I’ve been using the app for at least a couple of years and loved it. Never had a problem and even used it to redirect an important delivery to the nearest UPS store when I knew I wouldn’t be available to receive it during the future delivery window. I primarily use the app to see what upcoming deliveries to expect and to know when the package has been delivered so that I can retrieve it right away. (I also get an email on this but it’s nice to have a notification pop up on my phone screen.) However, with the most recent app update, they took away the ability to view upcoming package delivery windows. Since I also get delivery confirmation emails, there’s really no point in me keeping the app because I’m not going to look up and manually type in tracking numbers one by one. Change the app back and I’ll change this to a 5-Star review.
Celine Dion's Ghost's Review of Ups MobileReviewed on 12/28/17 3:28 PM
UPS, your website is terrible and your app is worse. How is a company this big this blind? Your My Choice website doesn't save and the phone layout is terrible. So, to circumvent this, I downloaded the app. YOU CAN'T ACCESS ANYTHING ON THE APP. Why?? This app is just a glorified tracker. I can't actually use it to edit, adjust, reroute-- any of the things someone would actually need. If you want to keep up, you need a better website and app.
Gecryan's Review of Ups MobileReviewed on 12/28/17 12:29 PM
UPS again f ed up the app again, not sure why they are unable to leave alone a working formula??? Bring back the old layout that sorted by date of delivery instead of having to click into every single tracking number in a big list.
vlallstar188's Review of Ups MobileReviewed on 12/26/17 11:35 PM
No customer service. All they do is deliver packages and they can't even get that right. Horrible horrible customer service.
Jerrymelons's Review of Ups MobileReviewed on 12/24/17 9:14 AM
There’s a ton of negative reviews on here. Mainly about ups. Do you people know this is to review the APP not the company??? The app works fine! I’ve used it for years and never had a problem!
Stoverm's Review of Ups MobileReviewed on 12/24/17 3:52 AM
Don’t waste space on this useless app. The only function that works at all is tracking, and even that fails some times. I tried changing delivery to my building concierge after a failed attempt, but they just went to my door and left again the next day. Anything you try to do in the app never makes it to the drivers. On another delivery, the tracking status was ‘package never made it to Las Vegas sorting facility’ and nothing else - just went into a black hole and I never got it - no explanation. I had to call the seller and beg for my money back. UPS is the Grinch who stole Christmas this year.
Lomalomaloma's Review of Ups MobileReviewed on 12/23/17 5:17 PM
I love the FedEx app which texts you when your stuff arrives, lists all the packages that have been shipped to you with the expected arrival date, etc. The UPS app doesn’t provide any info about your packages. Big thumbs down.
Minime7999's Review of Ups MobileReviewed on 12/23/17 4:01 PM
UPS HAS NEVER ONCE DELIVERED A PACKAGE ON TIME TO ANY OF MY DESTINATIONS. I paid extra for two day shipping to ensure that my nephew would get his Christmas present before Christmas Eve, the package was set to arrive on the 21st. As I tracked the package that was heading towards Florida sure enough, it had arrived to a facility only 1 hour away from it’s actual destination on the 20th. Three days have now gone by and the estimated deliver date has delayed to the 26th, the package has yet to move from this shipping facility. I’m not one to write a nasty review about a one time experience, this has happened to me multiple times this year however this situation was the tipping point. DO NOT ALLOW YOUR CUSTOMERS TO BUY EXPRESS SHIPPING AND THEN DELAY THE PACKAGE. Waste of my money and time!
Davis Township's Review of Ups MobileReviewed on 12/22/17 12:27 PM
I am having a similar issue even though I ordered my product in November and was scheduled to be delivered Dec 19. Then I received a message that there was a delay b/c the package was not scanned in to make it on a delivery truck so the dates were the 19th - the 21. Well I checked to see what time the delivery was going to be made and it said the 21st by 8:00pm. So I waited around until 8 and checked again and the message said now that my delivery won’t be here until 27-29 Dec. I ordered this product over a month ago and it’s still not going to be delivered on time. This is a nightmare. And the funny thing is that UPS has been to my house several times this week. Next time I will just purchase my products directly and not trust UPS to get it to me on time or even at all.
HRS2's Review of Ups MobileReviewed on 12/21/17 5:20 PM
I downloaded the App despite many seemingly bad reviews. I live in a farming town and need to know when a package arrives ... It works just fine ... A long, complex password can easily be pasted in each time from a password management app. The graphic design is attractive, brand enhancing and easy to read and navigate. It gives me the info that I want. Mission accomplished ... now I can get on with the other aspects of my life ... 😎
LCfromMD's Review of Ups MobileReviewed on 12/21/17 4:16 PM
There is a setting for “Hide Delivered Packages” but there is no explanation for what that means. (I actually thought it might be requesting the driver to hide my packages somehow.) When I asked UPS Customer Service, they told me that setting will hide all of my packages that have already been delivered and showing on the My Choice calendar. Wow, I didn’t realize that. The app should include an explanation of all settings.
MicheleRBuc's Review of Ups MobileReviewed on 12/21/17 2:45 PM
Continues to say, "tracking info not available." When I track on UPS.com, item was easily found and tracked. Don't waste your time with this app.
Pyash's Review of Ups MobileReviewed on 12/21/17 12:15 AM
Overall I am well pleased with the app. The app is very easy to navigate and I like the ease at which you track your shipments. I have signed up for UPS my choice. I haven’t tried any advanced features offered by the service like picking your preferred delivery time and what not. I get email notifications from UPS when the packages are delivered. I wish the app could send push notifications. I have enabled notifications for the app, but I haven’t received a single notification. Other than that no issues so far.
Lace119's Review of Ups MobileReviewed on 12/2/18 12:40 PM
The website has WAY more options than this App. It's completely useless. Only helpful if you want to track order. There's no editing options on the App.
ckk2003's Review of Ups MobileReviewed on 12/19/17 9:04 PM
Some how a multi million dollar company has managed to make an app that simply doesn’t work. I have tried it twice, months apart, and each time I haven’t been able to do what I wanted even though there is an opt on for it!
CJC0201's Review of Ups MobileReviewed on 12/19/17 8:58 PM
Wouldn’t let me use the same user name on my iPad as I use on my iPhone ... Wanted me to share age info with third-party providers ... uninstalled - won’t use ...
Drcca's Review of Ups MobileReviewed on 12/19/17 3:33 PM
The tracking information only provides the most recent location, not where it’s been in the past or how long it took to get to where it is now. Considering UPS has this information on its website, I don’t understand why they didn’t include it in their app.
JerseyViolet's Review of Ups MobileReviewed on 12/19/17 3:18 PM
I’ve not had any major issues with UPS deliveries in general, but this app is total garbage. It requires you log in every time you open the app, and as others have mentioned it does not recognize passwords saved using iCloud Keychain and other similar services. I found a workaround by using my Google account to log in instead of my username and password, but it still shouldn’t require a brand new login every time the app is launched.
Kairaca's Review of Ups MobileReviewed on 12/19/17 2:27 AM
I was surprised because this actually works better than their desktop site which is extremely confusing and has lots of bugs. I shipped the package and had no problems. It actually shipped it more accurately than their new layout on the desktop site. Plus it was a lot faster.
TAMKO's Review of Ups MobileReviewed on 12/18/18 12:25 PM
I was able to chance my deliver date, locations and many options. Now is just tracking and rename the package. From a great app that can manage my delivery to a completely useless app. When something that’s good. Please just to minor debug and update. PLEASE FIRED THOSE WHO APPROVE THIS CHANGES AND UPDATE.
MrFactotum's Review of Ups MobileReviewed on 12/18/17 4:04 PM
I'd used the app for some time but because of issues with it I deleted it. I then decided - some time later - to reinstall it. This is where things went south like a bullet. Well, for the second time, really, or I wouldn't have deleted it in the first place... But I digress. I tried to log into the app using the account info I originally used when I had the app the first time around. Either my id or login "weren't recognized" but I couldn't get a password reset because the email I used when I opened the account is now defunct. So I create another account. But I get to the end of that process only to find out I can't create another account because my shipping address is already associated with an account so won't I please log into the existing account? Ummm, I CAN'T! So I try to find contact information for app support that will ACTUALLY TAKE ME TO AN APP SUPPORT WEBSITE. Hhahahaha hahahhahahahahahahahahahaha hahahahahahahahaha! No, I don't need tech support for worldship software or for printing labels or for shipping a package. I need iPHONE APP SUPPORT! Its either laugh or cry at this point and since it IS sort of silly that a company that can deliver packages around the world can't hire someone to create a useful, functioning mobile app I've opted to laugh!
MaLi007's Review of Ups MobileReviewed on 12/18/17 11:00 PM
I was trying to report a bug directly through your app but it keeps telling me to set up email that’s already set up. Please add a button for when tracking package states it was delivered when in reality it’s nowhere to be found. That button should be named “Wheres My Package?” or “Lost Package” I also tried to set up my Tracking for Text Alerts and that’s not working too. PLEASE fix your useless app.
Benito#5's Review of Ups MobileReviewed on 12/17/18 12:26 PM
The app is very slow i mean very slow, by the time the app is up and running I already have my package at my door, its slow. Please improve your app, Fed Ex is much faster. I may switch my business delivery service with Fed Ex unfortunately if this continues, people need to run their biz! They cant do it with slow technology, get with the program or step aside. Hint hint to Amazon.
Drjojo's Review of Ups MobileReviewed on 12/17/18 12:26 PM
Waste of time. Not accurate at all. Will delete because it’s such a disappointment.
Caligezzer's Review of Ups MobileReviewed on 12/16/18 12:24 PM
The user is field when logging in does not allow you to type in the whole ID. I use my email when is first name. last name@ company name.com. It stops me and prevents me typing in the .com. How hard is it to QA code before release ?
The Real Musicman's Review of Ups MobileReviewed on 12/16/18 12:24 PM
If you’ve already registered for My Service at the UPS website this app can’t sync your email address and is therefore useless.
Audie N's Review of Ups MobileReviewed on 12/16/18 12:24 PM
Very hard app to use. Dissatisfied with this app, had high hopes for it.
Glowcap's Review of Ups MobileReviewed on 12/16/18 12:24 PM
Though the information is all there, the amount of information is overwhelming for the user and cramped. UI choices like not allowing the “Tracking Details” screen to scroll on load is a ridiculous design choice that is at best counter-intuitive. If you’d like advice on improving your app or in developing it, feel free to contact me. I love to help you help your customers.
Alan chuchu's Review of Ups MobileReviewed on 12/16/18 12:24 PM
Also slow and won’t let me log in. Kept on telling me I need to confirm my email but I never got the email with link. Checked all boxes. Update I can log in but keeps on asking me to sign up over and over again Simply stupid and Waste of time
Rhxurvsj's Review of Ups MobileReviewed on 12/16/17 5:54 AM
This app will not calculate a price for shipping between US and Japan when Iv done so on their website. says it’s not possible but it is...
Brucenchas's Review of Ups MobileReviewed on 12/16/17 3:23 PM
iPad Pro, sluggish response... stuck on payment options... won’t respond... onto Fedex, wish me luck
Tv watcher73's Review of Ups MobileReviewed on 12/16/17 2:31 AM
If you want broken and and smashed boxes when your items are delivered, then UPS is your Shipping company. *********** update****** Seriously I’m like 4 miles from check point and I’m waiting 10 hours (?)(!)
xeyesores's Review of Ups MobileReviewed on 12/15/18 12:24 PM
app needs serious work. for three days i tried to have a package delivered to my local ups store (also updated my settings to automatically do this since i just moved) yet the app didn't show the package at all. but as soon as i log in to the actual website, magically my package is loaded in there and now it's been delivered to my old address. massive headache. i have had this problem for months, even before the move. app needs massive update that will actually coincide with what i need done with my shipments.
FIOsVA's Review of Ups MobileReviewed on 12/15/18 12:24 PM
Can’t log in automatically using Face ID but can if manually inputing the username / password stored in the passwords list. Face ID does work OK on the UPS web site. iPadPro3 iOS 12.1.1
MaLi007's Review of Ups MobileReviewed on 12/15/17 5:03 AM
I was trying to report a bug directly through your app but it keeps telling me to set up email that’s already set up. Please add a button for when a tracking package states it was delivered when in reality it’s nowhere to be found. That button should be named “Wheres My Package?” or “Lost Package”
Drizzle0311's Review of Ups MobileReviewed on 12/15/17 3:07 AM
This app does what it says and does it well. These one star reviews for UPS policies and bad service is outside the scope of reviewing an app on the App Store. If you had bad service go to their Facebook page and complain.
Brody J's Review of Ups MobileReviewed on 12/15/17 11:47 AM
I'm signed up to UPS My Choice but for some reason the app keeps telling me to sign up for the service. When I try to sign up, I get a window that says I'm already signed up for the service and to login although I'm logged in the app. It's very strange. I used to be able to get SMS telling me where my package is. UPS drivers tend to leave packages wherever. I live in a building and they'll leave the smallest package in front of my door. I've had small packages stolen because of that. Anyhow, I tried on the website to login to UPS My Choice and it does the same exact thing. Something's wrong.
مستخدم متنقل's Review of Ups MobileReviewed on 12/14/18 12:29 PM
This is a bad application that does not match the website of ups! The application interface is not fully displayed on my iPhone. In short the application does not serve the required service
Jeremyfontana's Review of Ups MobileReviewed on 12/14/17 6:55 PM
Just needed a text alert for my package and 30 minutes later here I am forking over all my info so they can send me a simple text...
Heptite's Review of Ups MobileReviewed on 12/14/17 10:28 PM
Despite trying to get UPS to resolve the issue, this app fails to work on an iPod Touch any more—a problem that has existed for many app versions. Even when I switched to an iPhone, the app is unbearably slow. My phone actually powers off automatically before the app even finishes loading.
arpytoo's Review of Ups MobileReviewed on 12/13/18 12:23 PM
too many effort points to maintain/use casually ... prolly fine if used daily, but otherwise recommend sticking with the tracking numbers ... basically, a high-overhead piece of junk ... and that is as politely as I can put it ... deleting it from my devices asap ...
YoungGunDiesel's Review of Ups MobileReviewed on 12/13/17 11:28 AM
When I first seen the low rating of the ups app I assumed it must be a low quality app. I then learned the app is well made, it’s the company itself that’s very low quality. Since it’s the season to get Christmas shopping done I’ve decided to ship with UPS and right off the bat I can tell this company does not understand the word “fragile” my first item came to me smashed to bits. Luckily the shop I bought it from was understanding to ups’s ways and sent me another for free in a much much bigger and overpacked with support material for ups’s handling. But I can’t write a review based off one incident alone, so I gave them another try with my 2nd package. Aside the fact the location is just out of driving distance from my home I still had it shipped through ups. For the first SIX days ups claimed it was shipped and on its way...FOR six days... on the 7th day I get the email the truck is delayed and no expected delivery time... a location that is 7hrs away and the truck drove for SIX days and is still delayed??? Worst shipping company ever and I can completely see why the low review score...app is well done though.. you can easily find out when you WONT be getting your packages...p.s you should add a check box for “is your item smashed to bits”
godivandcream's Review of Ups MobileReviewed on 12/13/17 11:27 PM
I just use the app for tracking. Here are the problems I'm facing. 1. Tracking details are sometimes delayed one day. sometimes I see 4 or 5 updates that happened the previous day. 2. Statuses updates are not clear, especially surrounding redelivery. It says redelivery was complete and package was redirected and forwarded to the delivery center. So I went to the delivery center to pick it up. Only to find out that that it went to another facility to be restored and a day or two later it will arrive at the "Access Point" which is The UPS Store. 3. Filter Hide Delivered. Package. As far as I can tell, this seems to pick and choose which delivered packages it wants to hide. Some deliveries still display. 4. Cancelled or items that never shipped Seems that sometimes a secondary label gets printed triggering a new tracking number. It would be nice to have an option to remove or hide orders from the display.
onlyhymns's Review of Ups MobileReviewed on 12/12/18 10:53 AM
This app will not allow me to login using the same exact email address I use to login to the desktop website. It will not allow me to enter my full email address which is 27 characters long. The field for the email address will only accept 26 characters. I don’t have this problem on the desktop website. Please fix this so I can use the app.
illintechnology's Review of Ups MobileReviewed on 12/12/18 10:53 AM
A web-view wrapped in a web-view. It allows me to add a tracking # and viewing progress in a web-view an prompts me to sign in to do more processes. I sign in and it dismisses the webview but to do anything I have to initiate another web-view where I’m prompted to sign-in again, rinse, repeat.
Gdenii's Review of Ups MobileReviewed on 12/12/18 10:53 AM
You have to create info to sign in, then the first time you use it you have to give more. After all that it still couldn’t tell me when my package would arrive. Plus, it’s poorly coded. It’s stilly to require fields that then autocorrect based off other fields
madlevip's Review of Ups MobileReviewed on 12/11/17 4:00 PM
It’s a shame to have to use this app ! Every single tap results on a long page refresh and load cycle, so much that it’s ridiculous they released the app at such a stage. Add to it the non-optimized screen that continues even at the end of 2017 even on the 7 plus !
Danjack28's Review of Ups MobileReviewed on 12/11/17 3:19 PM
The app has little to no functionality. I can’t believe there is no way to set up drivers notifications on the app or website. Oh yeah UPS is a horrible company. No package I have ever sent and paid good money for arrived on time. The app is an extension of their horrible service.
julian_gee's Review of Ups MobileReviewed on 12/10/18 12:27 PM
Unreliable. Kept calling and voice machine was absolutely no help! Missed my package and needed it for the weekend! Voice machine kept saying a rep was goin to call back with in the hour. 3 hours gone by and now it was to late to pick it up! Waist of time and money! Thanks for being unreliable and unresponsive! Now I can’t use the product I ordered for the event it was intended for!
Searsapp20160922's Review of Ups MobileReviewed on 12/1/18 12:37 PM
I typically love UPS delivery. Normally I track packages on their site, and for the most part that gets the job done nicely. I figured I would try this app, got authenticated through Amazon, great. Now after setting up the account, and having to authenticate multiple times, and reading through all this malarkey, it tells me the service is not available in my area. Well, how about asking for my zip code before entering the pit of meaninglessness? Now I just want to delete this app and the account associated with it. But as far as I can tell, there is no easy way of doing that. I got mail this morning from UPS saying that a package was arriving today, however, when I track the package it tells me that it will arrive in four days. That is what got me to this app in the first place as in was hoping it could offer more details. I will keep my fingers crossed that whenever it arrives it does not get stolen from my front door. God forbid I have to work through UPS if that does happen.
FindAHappyPlace's Review of Ups MobileReviewed on 12/1/17 4:12 PM
This app would be acceptable except for the fact that it fails to log in every other day requiring tedious log in process. Other apps use Touch ID to make that seamless...hint hint UPS. Also, the FedEx app would be a good one for UPS to look at, it works fine and the UI is much better.
VerticalHorizon2's Review of Ups MobileReviewed on 12/1/17 12:16 AM
This app is pretty much useless at this moment (November 2017) Anything this app shows: estimated time of arrival f.e. is BS. It always shows 11:15-3:15 and nobody ever delivers anything in my area at this time, ever. This should have just one page and one sentence : “We deliver it when we get there, deal with it”
Sun queen's Review of Ups MobileReviewed on 11/9/18 9:42 PM
I love to track with UPS. They are good on their timing and will continue using them. Thank you!
Ms. Ex-Finity's Review of Ups MobileReviewed on 11/9/18 7:11 AM
This new UPS App is awesome. They keep it updated and moving smoothly.
My chase app's Review of Ups MobileReviewed on 11/9/18 7:01 PM
Really good for tracking packages!
Janmart65's Review of Ups MobileReviewed on 11/9/18 5:55 PM
This app makes it possible for me to intercept and redirect packages on the go. My apartment building has no easy delivery option and with package thieves on the loose delivery drivers won’t leave packages outside-which I appreciate-but ordering online is very frustrating when you can’t be sure you’ll ever get your packages. This has forever solved that problem for me! Thanks to that other reviewer who noted this convenience, it definitely influenced me getting the app. 👍😎
TinyDancer6913's Review of Ups MobileReviewed on 11/9/18 5:39 AM
I hate this new version of the app! I find that it doesn’t function like it should ie: it doesn’t hide delivered packages even though you have it set to and toggling it on and off does not work either . Because this feature doesn’t work like it should it clutters things up horribly and you have to search forever to find what you want !
horacio p snodgrass's Review of Ups MobileReviewed on 11/9/18 4:52 PM
I have been using the app ever since it came out. I can manage my deliveries and vacation settings much easier than on the UPS website, which is very confusing and poorly laid out.
dpeo50's Review of Ups MobileReviewed on 11/9/18 4:12 PM
Very easy to use. And it remembers your numbers!
Dawnrider61's Review of Ups MobileReviewed on 11/9/18 2:30 PM
My schedule is very dynamic. I can make delivery changes on the the fly and never miss a delivery. Can't live without it!
KCK74's Review of Ups MobileReviewed on 11/9/18 1:54 PM
Extremely useful app so we always know when packages are being delivered. Especially helpful when we’re not home so we can make other arrangements as needed.
Stevienc's Review of Ups MobileReviewed on 11/9/18 1:14 PM
I like being able to track my packages. It help me to better plan my day.
Bico52's Review of Ups MobileReviewed on 11/9/18 12:56 AM
I live in a neighborhood where there are lots of package thieves. This app allows me to communicate with UPS and to anticipate deliveries. So far, so good!
ErinofHWE's Review of Ups MobileReviewed on 11/9/18 12:49 PM
Needs a little bit of work. You can’t always use the UPS My Choice option through the app; which live tracks your packages. I’ve had Next Day Air shipments that had live animals coming and I wanted to be able to see the truck so we were at the door waiting and was not able to both times. If that part was fixed, I’d give the app a 5 star most definitely! Aside from the unavailable My Choice tracking from the app, it’s been fantastic. Tracks everything with your name on it. I think it could also improve one other detail; use customer’s address for packages to appear on the app rather than email address or name. I also have packages delivered to my home that are not in my own name (business name) that don’t appear on the app. Even if I manually enter a number to track using the app, the next time I go into the app, the tracking number that I manually entered/pasted doesn’t stay in your list of packages because it’s not registered with UPS under your name/email address associated with the app registration. So changing it to track by home address as an available option would be also improve the app. Otherwise, I love the app! It’s very helpful! UPS does a fantastic job of reporting movement. Especially compared to the USP who has zero tracking capabilities. UPS is far and away the most advanced delivery service available compared to all competitors. I’m happy they are an available resource so this review is strictly about the app and not the company in itself.
dhfkaf's Review of Ups MobileReviewed on 11/9/18 11:29 PM
The app is very helpful in knowing when my package will be delivered. I especially like the map that shows the progress of the truck.
Jimmiesatx's Review of Ups MobileReviewed on 11/9/17 9:31 PM
When opening the app i get this error. If this issue is fixed then maybe my review may change. Worthless app that dies not work. Updated 11/09/17: I got a response from UPS tech support and they states that this app IS NOT COMPATIBLE with anything higher than iOS 10.3. Awful support for their app.
Xrinity user's Review of Ups MobileReviewed on 11/9/17 6:11 AM
Have used the app in the past and worked fine but now getting http error try again later. Removed and re-installed several times and getting same error. Not sure if this is due to IOS update or not and hopping it gets fixed soon. Love the fact you can track the shipment and reroute the shipment if need be or reschedule date of delivery. Now just need the app to work again.
SCS721's Review of Ups MobileReviewed on 11/9/17 3:25 AM
Recently when I try to access this app it first asks to accept terms and conditions - then when you accept, it says “HTTP Connection error - please try later”. I’ve tried deleting and reinstalling with no luck. It used to work great. And no idea how to get support. Too bad - no idea why it stopped working.
Louis210's Review of Ups MobileReviewed on 11/9/17 3:02 AM
Bugs! http bad request!
KHKB's Review of Ups MobileReviewed on 11/9/17 1:53 PM
This worked for me once. I was able to have the package delivered to the UPS store since I wouldn’t be home. Ever since then whenever I try to use it, it wants me to sign in, which I do, and then it tells me the profile is already taken. If I do manage to sign into my profile, once I enter the information it sends me back to the previous page to sign in once again. It’s a complete and vicious circle. I have no way to manage my options. Too bad. It’s a really good ideas for those of us who don’t want boxes left on our porch if it would only work.
Lowrider 1960's Review of Ups MobileReviewed on 11/8/18 5:01 PM
Like the fact I can change delivery option- dislike that fact that I have to continue to use my credit card to get it delivered to a UPS store- I thought that option would always be free but at times I have to pay- it’s convenient to just pick up my package at a UPS access point - why must I pay to drop it off Their?
Julia S Lopez's Review of Ups MobileReviewed on 11/8/18 4:41 PM
Very reliable,LOOOVVVVVE this app... so accurate
Denoms's Review of Ups MobileReviewed on 11/8/18 3:37 PM
freshsquirrel's Review of Ups MobileReviewed on 11/8/18 3:08 PM
I like the app a lot but I wish there was a way to cancel a delivery without having to wait till it’s delivered to refuse the package. Other than that I don’t have any complaints.
AncientGeek's Review of Ups MobileReviewed on 11/8/18 12:55 PM
Overall I really like this app (and UPS). I subscribe to UPS MyChoice, so I can use the app to track inbound shipping to my homes and change the destination while the package is in transit, if needed. I have found this to be very handy. I can also give delivery instructions on a per package basis, if desired. On my wish list is: 1.Full functionality as offered on the web app. 2. Better conflict reporting when a shipper has disallowed things like vacation holds, delivery address changes or shipment release. Today the app just doesn’t offer the feature or worse yet, says it did it, but doesn’t. I use the FedEx app also and find UPS offers better parcel controls overall and via MyChoice.
Godfirst1830's Review of Ups MobileReviewed on 11/8/18 10:11 AM
I must say this app is a great tool that works great along side the driver .. estimated time for delivery is convenient also the note for driver section has saved me once before. I could go on and on about how good and useful this app is. If your reading this and considering downloading the app don’t hesitate just do it .. you won’t regret it!!
DorianListens's Review of Ups MobileReviewed on 11/8/17 8:44 PM
This app would be great, but it seems unable keep me logged in via a google account. I have to sign in every time I use it. Would love to see this bug fixed!
chichochacho's Review of Ups MobileReviewed on 11/8/17 8:00 PM
Deberia ser mas facil ver el recorrido del pakete...
Nogr8rlove's Review of Ups MobileReviewed on 11/8/17 7:01 PM
Ap not working getting HTTP error
CDASB's Review of Ups MobileReviewed on 11/8/17 3:06 PM
Nice app but would be nice if it would pull in the login id and password from Safari password helper.
Chago1's Review of Ups MobileReviewed on 11/8/17 2:27 AM
This app was awesome, but now it doesn’t work for iOS 11. In an email UPS sent to me, UPS indicated they didn’t plan on fixing it.
CDias28's Review of Ups MobileReviewed on 11/8/17 12:09 PM
I use this app all the time and have for years. Since updating to iOS 11 on iPhone it no longer works. Get an http error after hitting accept on license agreement. Works fine on iPad which is on iOS 11 as well. They have updating the app 5 times since then and it still hasn’t been fixed.
DitzyDonna's Review of Ups MobileReviewed on 11/7/18 6:55 PM
This app let's you know when packages are coming and when they’ve been delivered. It lets you know if UPS is delivering or the post office. You dont need to hang around your house “wondering “ if what you ordered will be delivered today. This app will let you know
gi-auntie's Review of Ups MobileReviewed on 11/7/18 3:10 PM
If you want to know the approximate delivery time of a package, this is the app to have. It is much more up to date than the seller’s app, so you can be clear when you need to have someone home to sign or a neighbor to keep an eye out for you. I’ve been using this app for about a year, consistently working & accurate data.
Stealth14's Review of Ups MobileReviewed on 11/7/18 1:11 PM
I have used this app for about 10 years, I love this application, it notifies me the day before something is delivered so if I’m going to be away from my home I can make arrangements for someone to take it inside. I also appreciate when it has been delivered another notification comes up saying delivered.👍🏻⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
momof3teenz's Review of Ups MobileReviewed on 11/7/18 1:00 PM
I get a lot of packages for my job, a lot are time sensitive material and I love being able to follow the tracking at the touch of a button! Very easy to use!
Crusoe40's Review of Ups MobileReviewed on 11/7/18 12:58 PM
I did like this app till recently it no longer showing anything under today’s delivery when I clearly have 2 packages out for delivery so l can’t manage my delivery and no automatic notifications being sent out
Chaddykaddy's Review of Ups MobileReviewed on 11/7/18 11:37 PM
Always on time, keeps you well informed about your delivery!!!
Liz bess's Review of Ups MobileReviewed on 11/7/18 11:15 PM
I have always wondered when... when is it going to get here, and it always drove me crazy... with this app I know when my packages are arriving and/or if they are being transferred to the post office for delivery, if that is the case then I know they will be delivered earlier on the day specified! If they are delivered by UPS they are delivered very late in the afternoon, evening.
BirdSlinger101's Review of Ups MobileReviewed on 11/7/17 4:29 PM
Found a post indicating UPS has no timeline for supporting iOS 11 App is currently useless on iPhone after complete reinstall
Ddotnworb's Review of Ups MobileReviewed on 11/7/17 2:10 PM
Every time I try to log in it doesn’t recognize my user id or password. Changing the password doesn’t help. I’ve changed it multiple times and it still won’t let me log in. Will not work across devices. Waste of time.
fr33lance007's Review of Ups MobileReviewed on 11/7/17 12:46 AM
HTTP connection error. Please try later. HTTP connection error. Please try later. HTTP connection error. Please try later. HTTP connection error. Please try later. Keep getting this error message whenever I try to open the app. Same issue even after removing/installing the app again. Please do something.
sakiv77's Review of Ups MobileReviewed on 11/7/17 12:17 PM
Great and useful app but not working with iOS 11
EddieG345's Review of Ups MobileReviewed on 11/6/18 9:02 AM
This is a great app that’s very very easy to use. I’m able to access the menu without difficulty to change where I need to have my package delivered. I found the other competitors app not so easy to navigate. Kudos to UPS!!!
Florabellebautista's Review of Ups MobileReviewed on 11/6/18 5:55 PM
Great app, so helpful. Been using this app for a while. Very accurate you know when and what time your package will be delivered.
Caring Bear2045's Review of Ups MobileReviewed on 11/6/18 4:46 PM
I love you this because I can keep track of my deliveries. If I’m not going to be home I can reschedule. If I see I had a delivery and I’m not home I contact a neighbor to get the package, that’s especially helpful when it’s raining, since I don’t have an awning.
Rear Admiral Kim's Review of Ups MobileReviewed on 11/6/18 1:12 AM
Love the app. It is so nice to change the delivery so I can pick up at my convenience. Thanks UPS.
P.E.C.1st's Review of Ups MobileReviewed on 11/6/18 10:53 AM
Comes in very handy when tracking several packages!!!
xfitja's Review of Ups MobileReviewed on 11/6/17 4:59 PM
I used to love this app, but have not been able to connect since the last version 😖
Sofia Olivia's Review of Ups MobileReviewed on 11/6/17 12:40 PM
Update - 11/6/2017 I’ve change my star Rating to 5. Thank you for fixing this issue :) This app was working great prior to an upgrade. I am having trouble with upgrading my sure post pkg feature. It doesn’t work on the app anymore. It was working fine before. Please fix :) or am I the only one with issue?
Power Shipper's Review of Ups MobileReviewed on 11/5/18 8:54 PM
I love this app. Very cool new shipping tool that allows a camera to determine your package size.
Dorsey Price W7EDS's Review of Ups MobileReviewed on 11/5/18 3:05 AM
I use it daily and it is very reliable!
Carlo👌's Review of Ups MobileReviewed on 11/5/18 12:24 AM
Excellent app, easy to use. I can track my packages on the fly. I get notifications whenever there is a package addressed to me or any of my family member. Love it!
TN 731's Review of Ups MobileReviewed on 11/5/18 11:38 PM
I love the app and having the ability to easily track all UPS shipments to my home.
scottadus's Review of Ups MobileReviewed on 11/5/18 10:34 PM
We have full screen oled screens now. Please give us option for black dark mode.
treynold1101's Review of Ups MobileReviewed on 11/5/17 12:57 PM
HTTP Connection issue. Please try again later. That is the message I’ve gotten for the last week.
Travis-Jordan 's Review of Ups MobileReviewed on 11/5/17 10:48 PM
Now it won’t even open. Just says http error try again later. This app is completely useless now.. tried uninstalling it and reinstalling it still does not work..
Nguy T.'s Review of Ups MobileReviewed on 11/4/18 9:31 AM
I never have any problem to send or receive the package from UPS, always package at my front door, on time.
Grey's Grey Gray's Review of Ups MobileReviewed on 11/4/18 7:47 PM
I am told per package when to estimate my delivery. It distinguishes between packages from whom with tracking number. It also give an OPTION of wanting packages left without signature. I’d rather wait and sign. I also get email alerts letting me know my package movements. Great when awaiting if company says it has already shipped. I see no need for change. Great Job UPS.
Mrs. Sheble's Review of Ups MobileReviewed on 11/4/18 6:13 PM
This app gives me a piece of mind. Knowing that I can know when my packages are on their way. Very accurate.
mjlehner's Review of Ups MobileReviewed on 11/4/18 2:49 PM
I have used UPS for decades and I trust that what is coming will arrive if it is coming by UPS.
Laura zavala's Review of Ups MobileReviewed on 11/4/18 2:18 PM
This app is really handy when you have an online business, it help you to track an sold item from your business and you know when your costumers are getting their products. Very good app
TriCept's Review of Ups MobileReviewed on 11/4/18 1:30 PM
The app is very helpful more importantly it’s backed up with solid performance.
Stuckonaspiral's Review of Ups MobileReviewed on 11/4/17 8:28 PM
Can't get past the opening screen. It gives me an error "HTTP connection error please try again later" no matter how many times I run it or uninstall reinstall. They keep putting out updates and it keeps not working.
Msuplantdoc2's Review of Ups MobileReviewed on 11/4/17 8:03 PM
I can't seem to make this app work to my benefit. I seem to be stuck in some type of loop in the enroll/membership that gets me nowhere. Frustrating.
Justhorses's Review of Ups MobileReviewed on 11/4/17 8:03 PM
I order a lot from Amazon, and they primarily use UPS. You'd think this app would capture and show the packages coming to me from Amazon when a label is created (like the FedEx app) but my Amazon parcels NEVER appear on this app. Very strange. I have inquired several time with no response.
mievil's Review of Ups MobileReviewed on 11/4/17 7:02 PM
App is unusable, three updates since iOS 11 and the app is still giving a HTTP connection error after accepting the terms and conditions. How is this even getting through Apple ???
Rusty4545's Review of Ups MobileReviewed on 11/4/17 2:15 AM
I love this app, I get meds in the mail monthly and they have to be signed for... this app is awesome about allowing me to change address conveniently on the app with having to talk to anyone, so I can pick up at distribution center. Free of charge...
Seale69's Review of Ups MobileReviewed on 11/4/17 1:55 AM
I think it's great these apps are getting you more information and offering to facilitate your busy schedule. Except....it's based on info that is mostly untimely and unhelpful. The app doesn't warn users that making delivery changes will delay their shipment until AFTER they have put in the request. There is no undo either. Who would think that switching to a UPS location for pickup would cause a full business day delay when that same store is less than 1 mile from my house? Their stupid algorithm...that's who. UPS, if you can't make the change in a timely manner then don't offer that service without warnings or disclaimers or at least say "We'll get back to you if this is possible without delay.". An app that wants to be helpful but is let down by the actual shipping service's poor communication & inflexible rescheduling methods. Sheesh!!!!
nmra's Review of Ups MobileReviewed on 11/4/17 12:44 PM
Why can’t I save my password or authenticate with touch/Face ID only when I try and do something that’s going to change my delivery? I can get tracking info directly from website with one click, but have to log in using app repeatedly.
DrBurt's Review of Ups MobileReviewed on 11/4/17 10:55 PM
I’ve kept the app updated, but continue to see “HTTP connection error. Please try later” at launch, followed by the spinning circle of pain. Sure would like to see the app work again. Update: Have taken yet another update to the app. Still same error.
Just.Being.Honest's Review of Ups MobileReviewed on 11/30/18 12:23 PM
This App is Horrible, Inaccurate Delivery Dates And Times. Would not allow me the access of Actually “Managing My Delivers”, and Did an even Worse job of letting Me Know I had a Delivery Scheduled Day of ; Waste of an App , Just save ur selves the trouble and use the Web Browser. I Give it a Thumbs Down and i do Not Recommend Downloading!!!!!!
NiqabiButterfli's Review of Ups MobileReviewed on 11/30/17 8:52 PM
There is no reason to download this app. With the competitors, you don't even need their app, as soon as you link to a shipment confirmation with other postal services, they give you an expected delivery date. The UPS site does NOT give an expected delivery date and neither does the app.
YungClips's Review of Ups MobileReviewed on 11/30/17 3:20 AM
App doesn’t even update still showing status from 3 days ago very disappointing
Bigjohnson9's Review of Ups MobileReviewed on 11/30/17 1:52 AM
I can’t believe all the whiners out there. This app does exactly what it is supposed to do. How can you expect UPS to give you exact times when weather, traffic, amount of packages change from day to day. Stop your bloody whinging as the Brit’s say!
Denise 1249's Review of Ups MobileReviewed on 11/3/18 10:57 PM
Just started using it I really like it! Very helpful and fast notifications. I should have gotten it sooner. Highly recommended!
Kronusdark's Review of Ups MobileReviewed on 11/3/17 9:16 PM
The app does well enough, I can track packages and request changes all right. But it is such a chore to use. No edge swipe back gesture is ridiculous, especially since it is a free feature when using UINavigationController. Refreshes are slow, it’s so bad that I would almost rather use the website. Are you hitting the web page and parsing the HTML? Annoying Hamburger menu. This app would work much better with a tab bar on the bottom. Again, the features “work” but there is no joy in using this app. I guess if you have something shopping via UPS, then you can’t really do anything about it. Just disappointing.
the worst !!!'s Review of Ups MobileReviewed on 11/3/17 7:55 PM
They tell you , you can modify your location and they charge you for everything and out of nowhere they change the day it was supposed to get deliver just because.. the last time i will use this company .. my business wont ever use your services again!!! S
justjas_'s Review of Ups MobileReviewed on 11/3/17 4:46 PM
The live tracking of where your package is currently doesn’t work. I have not even been able to find where you would search. When I look for information about it there is not even a help section for it. If the live package tracker worked it would be a great app.
RaskTreve's Review of Ups MobileReviewed on 11/3/17 4:45 PM
Shipping to your office? Forget it. Ups won’t let you enter your office address if looking for delivery details, and won’t let you change the zip code from your office to your residential zip code to match your residential address. Absolutely no QA test cases from a user perspective were performed when developing this app.
deckl5's Review of Ups MobileReviewed on 11/3/17 3:38 PM
I have a handful of deliveries that still say “In Transit” and are sitting on my dashboard but have been delivered by UPS. I have UPS My Choice and get my packages upgraded and it’s annoying I have to scroll still and they haven’t been removed.
Hsudysksb's Review of Ups MobileReviewed on 11/3/17 3:18 PM
Still not compatible with iOS 11. Pretty sad UPS. Stop with the new features until you get your app to open without an HTTPS error
Jimmiesatx's Review of Ups MobileReviewed on 11/3/17 2:22 PM
When opening the app i get this error. If this issue is fixed then maybe my review may change. Worthless app that dies not work.
cbfcf's Review of Ups MobileReviewed on 11/29/18 12:25 PM
Looking better guys!!
upsdeliverydriver17's Review of Ups MobileReviewed on 11/29/18 12:25 PM
Im using my correct log in info and it keeps denying it, causing me to become blocked from logging in on the browser. Why is it not letting me log in.
Mlehi's Review of Ups MobileReviewed on 11/29/17 8:41 PM
I don’t understand peoples complaints. It works great! If this opinion changes I’ll add that change. For now I don’t have even one negative comment.
Eyelined Tears's Review of Ups MobileReviewed on 11/29/17 4:37 PM
Deplorable company with a deplorable app
Typic2150's Review of Ups MobileReviewed on 11/29/17 2:46 AM
Hey everyone, I am an UPS delivery driver. We deliver packages all day. Business comes first because they pay more to get it delivered quick, plus they’re aren’t open all day. Next is residential. If your package(s) haven’t arrived between noon and three then most likely it will arrive some time after five. So you guys will have to wait and keep playing the guessing game or just have it delivered to your job.
Matatoheadmams's Review of Ups MobileReviewed on 11/29/17 11:12 PM
Maybe it’s just my luck, but UPS is totally blowing it on the tech front. Every time I’ve had a package overnighted to arrive by a certain time, it’s been mysteriously delayed for over 12 hrs in the middle of nowhere, and the app provides zero additional info to what you get when you track a package on an iPhone. Seriously, clicking on the tracking number in a text provides the same info the app does. So why would anyone continue using valuable storage for an app that keeps promising an estimated arrival time but NEVER actually provides the info? I’ve wasted hours of my life w UPS.
Unfun's Review of Ups MobileReviewed on 11/29/17 10:36 PM
All I wanted to do was change a package delivery to a pickup. I opened an account and downloaded this app but wow, what a run around. I was logged in, found my package details and there's supposedly a manage your delivery option. When I selected the manage tab it wanted me to log in...I was logged in. It kept directing me to open an account, I entered info thinking the My Choice thing was a separate feature but no, it was already in use...by me. This app is poorly designed and puts you in an unending loop that leads to frustration. Don't bother with it or delete it if you've already made the same mistake as I did.
LaMorenaX's Review of Ups MobileReviewed on 11/28/17 1:05 PM
Happy with UPS app. It does what I need and I have no problems with app crashing or not give me my package info. I read other reviews but I disagree with most bad reviews. You should try it out to make you own decision regarding the UPS app itself.
lmj240's Review of Ups MobileReviewed on 11/27/18 12:28 PM
I’m pretty tech savvy and this app is very difficult to maneuver around in. Can’t figure out how to change where they drop the package off. I also tried getting detailed notifications on when my packages will be delivered, and it wants me to continue to sign up, even though I already did. I will try to sign up (again) and it says I have an account already — duh. Very disappointed.
SavyPickle's Review of Ups MobileReviewed on 11/26/18 12:26 PM
The app is fantastic but wow are the phone reps rude. :(
🆓👌🚣's Review of Ups MobileReviewed on 11/25/17 6:42 PM
Icant getback in using my id.
jnumbersletters's Review of Ups MobileReviewed on 11/24/18 12:23 PM
Conflicting data from one page to the next. Missing data in other places. Hard to read layouts. Failure to pre-populate data. I was hoping the app would be better than trying to navigate their site (not mobile-friendly) and... meh.
recoveringaddict69's Review of Ups MobileReviewed on 11/24/18 12:23 PM
The app is easy to use, but the shipping service itself is horrible. I have a high volume of packages delivered by ups (no choice of my own), and 3 out of 5 weekly packages are delayed due to “sorting incorrectly”. I mean, how hard is it to scan it and place it in its respective bin? Y’all are worse than usps, sheesh.
FindAHappyPlace's Review of Ups MobileReviewed on 11/24/17 4:05 PM
This app would be acceptable except for the fact that it fails to log in every other day requiring tedious log in process. Other apps use Touch ID to make that seamless...hint hint UPS.
Adeptone's Review of Ups MobileReviewed on 11/23/17 5:46 PM
Absolutely a POS piece of software. Log in disappears. Directs you to the website. Deleted. Maybe a delete reinstall is the answer but doubtful.
Calvinanhobbes's Review of Ups MobileReviewed on 11/22/18 12:25 PM
I have tried from the app and online to delete the default address that shows up every time I launch the app. I haven’t lived at that address in over 4 years. It’s beyond frustrating the app developer can’t seem to make it easy to remove old addresses.
gchgrh's Review of Ups MobileReviewed on 11/21/18 12:26 PM
Sure, UPS, you tell me when my package is coming very vaguely, where it was last currently logged and most of the important information all in one place. USPS however, doesn’t keep you guessing. I knew my package was going to be delivered between 2:55 and 3:10p.m.... yeah, that specific. That’s exactly what I want to see but for others, it might not be important. I just came home to my package. I don’t know how long it’s been here or when I was delivered because the app STILL says it’s in transit and hasn’t told me it has arrived. To me, that’s just straight up disappointing.
Wobbegong3's Review of Ups MobileReviewed on 11/21/18 12:26 PM
Works OK, although it’s rather slow to re-display information about about a package that one has selected moments before (when one has entered multiple tracking ids). Also, given that I am a UPS My Choice member and the app knows that, and given that UPS has already sent me email messages about packages that are in its system, why isn’t there a way for the app to find all of those tracking numbers (i.e., so I don’t have to copy-and-paste each one)?
ericpeltier's Review of Ups MobileReviewed on 11/21/18 12:26 PM
Stuck in a sign in loop where the app ask you to sign in even though I’m already signed in, then when you try to sign in again it says your address is already registered to an other account! Ridiculous!!!
siwelmhg's Review of Ups MobileReviewed on 11/21/17 7:27 PM
11/21/17- I updated my rating because UPS updated their application and it is now working on iPhone 8. According to an Oct 5,2017 response from UPS on the Apple support page: “ At this time the UPS mobile app does not support iOS 10.3.3 and the iOS 11 for iPhones. Until that support is release you will need to use another operating system or use the Online web site.”
FindAHappyPlace's Review of Ups MobileReviewed on 11/21/17 4:34 PM
Doesn’t work anymore, tried many times.
Mack1o1's Review of Ups MobileReviewed on 11/20/17 8:00 PM
Removing the feature to save a tracking number that hasn't been put into the UPS system yet is outright annoying. It's not fun having to constantly re-enter tracking numbers. Please put this feature back in the next update.
Indie65's Review of Ups MobileReviewed on 11/20/17 1:45 PM
Very bad service and been to 16 other stop and wait to arrive .
Daisy22's Review of Ups MobileReviewed on 11/20/17 12:37 AM
Five times (!) I tried to put my information into this app to track a package...it is much easier to click the tracking number through the emails I get from UPS and the Seller...forget this phone app 👎🏻
360hookman's Review of Ups MobileReviewed on 11/20/17 11:27 PM
Don’t like the app. I don’t use it on a daily, but maybe 2-3 times a month.... the user name and pass word are to diffacult to remember, and I often get lock out..... therefore it’s useless to me
Gcapen's Review of Ups MobileReviewed on 11/2/18 5:05 PM
I’ve used this application for several years now and it’s always been a very good way to track and ship packages. I use it all the time.
Ms Pearl Girl's Review of Ups MobileReviewed on 11/2/18 10:05 PM
I really love this app because I am able to get notifications letting me know when my package will be delivered. They even give you a time window letting me know about what time they will deliver, that way if I have something to do I can make sure someone will be available to get my package for me.. if you don’t have this app I highly recommend it.
Tmoney sauce's Review of Ups MobileReviewed on 11/18/17 1:46 PM
Packages never arrive when they say they will. There’s always some mistake on their end that they feel no need to rectify in anyway. It’s basically “we messed up, deal with it”
Peran's Review of Ups MobileReviewed on 11/17/17 12:54 PM
Since updating to iOS 11 the app has not opened due to a http error. There has been several updates which has not fixed the issue and deleting and reinstalling the app had no effect
Harry C459's Review of Ups MobileReviewed on 11/16/18 1:56 PM
I had a mixup on a high-value package of medicine (no opioids) and thought it had been taken. Because of that experience, I installed a lockable package delivery box on our front porch. It’s large enough for nearly all of the packages we receive. You can anchor it to your porch. The USPS folks use it every time, UPS usually ignores it. I've contacted UPS about adding these boxes to their options for delivery instructions - waiting for a response. I haven’t had any Fedex deliveries yet, don’t know what they will do.
ByteBinder's Review of Ups MobileReviewed on 11/16/17 7:18 PM
The App is Ok but the service behind the App provides no more accuracy than a Ouija Board.
The Gangler's Review of Ups MobileReviewed on 11/16/17 6:07 PM
You can boil down the negative reviews to these things: 1: Idiots 2: Whiners 3: Entitled Babies 4: a small percentage of legitimate, relevant complaints. App works exactly as advertised and presents no problems to one with a properly working brain and basic common sense skills.
TigerWoods12's Review of Ups MobileReviewed on 11/16/17 5:36 PM
Buggy. Doesn't display correctly on iPhone X screens and doesn't show the tracking history or information. Displayed an ad in my face just fine tho. Useless crap, i guess i still need my pc just to track a stupid package
Taylor78920's Review of Ups MobileReviewed on 11/16/17 3:54 PM
Overall I like this app. It works really well for my needs. One problem I have with it is the delivery address. I recently moved and I’ve added my new address to my account but I can’t seem to delete my old one. And the app always seem to default to the old address. It’s a bit annoying that I can’t remove it or at least set my new address as the primary one.
xfinityappuser's Review of Ups MobileReviewed on 11/16/17 3:54 AM
I have to go to the web site to get current tracking information. The app doesn't update very often.
Maxfun lol's Review of Ups MobileReviewed on 11/16/17 2:08 PM
Unfortunately, my order was sent through the local awful UPS here and it keeps on providing FALSE tracking informations full of LIES. They don’t answer the phone and keep lying at the expense of customers. They are too lazy to deliver.
Melsaccount's Review of Ups MobileReviewed on 11/16/17 1:32 PM
It’s really nice getting shipping updates especially around the holidays
JamishS's Review of Ups MobileReviewed on 11/16/17 10:27 PM
A shipment was coming that required my signature while I was going to be at work. I changed my delivery preferences from “none” to “main office” so that my apartment front desk could sign for my package. Later in the day, I got the “we’re sorry we missed you” email. I checked my delivery preferences, and it was still “none”. I changed it again and it seemed to stick that time. I didn’t have to hit any save or confirm button, so it’s not like I just forgot to submit it earlier. So yeah. Requests fail silently in the background, and now I have to wait another day for my package. This app had literally one job and it failed me. Thanks!
TXRRGolfer's Review of Ups MobileReviewed on 11/15/18 12:40 AM
I had used the UPS Mobil app a few years back...but this is much improved. Saves time...can access anywhere. Great app! Thank you UPS for making my business day easier.
jaalle's Review of Ups MobileReviewed on 11/15/18 12:15 PM
I really like this app. As a person who does most of my shopping online, this app gives me a heads up of when packages are due. If there are problems it lets you know and lets you know when to expect the item/items.
Bcathcart's Review of Ups MobileReviewed on 11/15/17 8:06 PM
Just upgraded iPhone 6S+ to IOS 11.1 but found UPS app won’t start up - it shows the terms & conditions screen, but after pressing Accept it gives the error “HTTP connection error. Please try again later” then just hangs. Tried deleting and re-downloading with no change. Did a search and found on an Apple forum from October that the UPS app does not support IOS 11. Seriously UPS? You’ve had 2 months (actually more with beta versions) and you can’t get a functioning app?
rstyppls's Review of Ups MobileReviewed on 11/15/17 5:29 AM
This puppy has not worked on my iPhone since updating to iOS 11 weeks ago. I reached out to UPS technical support and was told to wait for their update. Their update came and went, still doesn’t work. 👎
DAB ON EM!!!!'s Review of Ups MobileReviewed on 11/15/17 11:50 AM
I don’t understand the negative reviews, what I do understand, is that this app is amazing!!
matarsaudade's Review of Ups MobileReviewed on 11/14/18 7:32 PM
The app NEVER lists upcoming deliveries or history of attempted or delivered packages. The “calendar” shows one day entitled TODAY. I never receive notifications by email, text or via app, although I signed up for them. I call customer service regarding a package, every time the rep “sends a message” and promises a call back to me “within an hour” - but NO RETURN CALL! Third time today, repeating issue, no response, no info as to package delivery.
Humphress's Review of Ups MobileReviewed on 11/14/18 3:26 AM
This is a great app! Lets me know when a shipment is heading my way, is easy to use and makes tracking and communicating with the drivers easy! Thanks UPS!!!
Lgnitro2's Review of Ups MobileReviewed on 11/14/18 2:56 PM
Works great,never a flaw. Works for UPS delivered mail innovations & freight as well. FINALLY,an app that actually works flawless!
LaraCroft_NYC's Review of Ups MobileReviewed on 11/14/18 2:38 PM
New version (dark type on white background): VERY SLOW! Takes FOREVER to load. Wheels spinning constantly …and I mean FOREVER! Forget about it…Unusable! AND, it no longer updates by swiping page down. 🙁😵
Rhino133's Review of Ups MobileReviewed on 11/14/18 12:54 PM
UPS had been delivering to my house for years and I can always expect the delivery in the same hour every day The App is a plus so I can see how and when my parcel is being delivered from the merchant. Thx UPS.
Jham102's Review of Ups MobileReviewed on 11/14/18 12:30 AM
This is probably the slowest loading app on my iPhone 8 Plus and it was also extremely slow on my 6. Other than that, it’s about as useful as the website if you’re just tracking, can’t speak to any other features or services.
Katmaz1's Review of Ups MobileReviewed on 11/14/18 12:28 AM
The UPS APP has been great for keeping track of both packages I have mailed and packages to be delivered. I like that I can make changes to delivery locations, if I am not going to be home when the package is expected to be delivered. It is great to be able to track and have packages held at a UPS store until I can pick it up. Kat
BO 46's Review of Ups MobileReviewed on 11/14/18 11:54 PM
I am new to this app but it much easier than trying to match up delivery notice and deliveries.
siwelmhg's Review of Ups MobileReviewed on 11/14/17 10:32 PM
According to an Oct 5,2017 response from UPS on the Apple support page: “ At this time the UPS mobile app does not support iOS 10.3.3 and the iOS 11 for iPhones. Until that support is release you will need to use another operating system or use the Online web site.”
Bill2015!'s Review of Ups MobileReviewed on 11/13/18 9:21 PM
This is a great tool. I use it weekly to keep track of incoming packages.
GreatOnerocks's Review of Ups MobileReviewed on 11/13/18 8:48 PM
Everything you need to track and find information about your package.
Stardust4848's Review of Ups MobileReviewed on 11/13/18 8:40 PM
The app is pretty good and easy to navigate but for tracking they should have a map showing where their trucks that are in route at. I think that would be a great thing for them to do. This is 2018 and having that is easy to add.
bowhunt illinois's Review of Ups MobileReviewed on 11/13/18 8:16 PM
Great app!! Very easy to use
Corgigrrl's Review of Ups MobileReviewed on 11/13/18 7:44 PM
I’ve been using this app for a couple years now as I shop more and more online. The updates are timely and accurate. It is so helpful to know just What is arriving When so that I can time absences, errands around deliveries if I need to or ask a neighbor to grab a delivered package for me. Super easy to use and plenty of detail!
Cgchu's Review of Ups MobileReviewed on 11/13/18 7:38 PM
I’ve been using this app for awhile now. The small delivery window has been great to have since since I don’t like to leave packages outside. I launched the app today because I was expecting a delivery and discovered that not only can you see the delivery window but now it actually shows where the truck is on a map. Making grabbing my packages really easy. For this feature alone, I would ship via UPS over FedEx.
Aerialphotog's Review of Ups MobileReviewed on 11/13/18 6:26 PM
I get a lot of packages delivered and the App is a Godsend!!!
riverrat15's Review of Ups MobileReviewed on 11/13/18 6:12 AM
I recently downloaded the app. It is showing 2 pkgs coming which is exciting as I am not sure what they are. It was easy to use and looks inviting. Others seem to rate the company also, so here is my piece. I have been using UPS and their competitors for as long as they have been a company. My drivers have always been friendly and worked with me on the best place to leave a delivery. Definitely an A + company/
d_from_tx's Review of Ups MobileReviewed on 11/13/18 5:25 PM
It has finally become truly helpful because the day that a package is out for delivery, you can track its progress toward your house. You can decide if you have time to run an errand rather than staying home for hours trying not to miss a package that needs a signature.
Seymour1954's Review of Ups MobileReviewed on 11/13/18 5:07 PM
Works, user friendly interface, just the info you need on a timely basis and nothing you do not need (who told the US Postal Service that every single movement of a package needed an email?). FedEx’s app tells you a package is coming but not from whom, which is not useful; this app does tell you. Good job!
Woo hoo56753357's Review of Ups MobileReviewed on 11/13/18 4:24 PM
App is great. You know when packages are coming or are being delayed for any reason. Allowing text messages gives you the option to request changes to the delivery. Packages for the whole household can be managed, if you set up that option. Definitely worth the download!
GIBURTECH's Review of Ups MobileReviewed on 11/13/18 3:21 PM
I’m handicap and my UPS Drivers are very understanding. It takes me more time to get to my door then a normal person. But my UPS Drivers always give me extra time to get to my door. This is greatly appreciated by myself. They will even set my packages inside my door. Hats off to my UPS Drivers for being so understanding. Bruce G
Mr_Teacher_Mang's Review of Ups MobileReviewed on 11/13/18 2:48 PM
Constantly have to log into my Amazon account (which is my UPS linked account). The app works fine but it is frustrating that it doesn’t stay logged in.
NurseNinja's Review of Ups MobileReviewed on 11/13/18 2:33 AM
I love this app. My son is always ordering things on the Internet, but never tells me he is having it shipped to me. The UPS app allows me to see packages headed for my address, track their progress and notifies me when it has arrived. Which is nice as I live in a rural area where a package could go unnoticed for quite sometime.
Big Daddy 1941's Review of Ups MobileReviewed on 11/13/18 2:26 PM
I love this app it does a great job and I love the update that it gives you keep up the great work
Drea2550's Review of Ups MobileReviewed on 11/13/18 1:08 AM
App is easy to use let you know when your package has been delivered. And when it’s going to be delivered, or if it’s going to be delayed. Works well I love it
Ebed Jeshua's Review of Ups MobileReviewed on 11/13/18 1:04 PM
This app gives you tremendous control over receipt of your shipments and allows you to track package progress. It even allows you to alter your delivery destination. I highly recommend this app.
AnthonyTozzi's Review of Ups MobileReviewed on 11/13/18 11:09 AM
For the last three months or so I can’t get the app to load. I’ve deleted, updated, reinstalled the app but no fix. It won’t load past the UPS logo screen. Terrible, since I used to love this app.
Jrcamach's Review of Ups MobileReviewed on 11/13/17 6:36 PM
The last update broke the app. It will not launch. I keep getting an http error after it tried to launch.
Hadassahe's Review of Ups MobileReviewed on 11/13/17 1:25 PM
Simple and effective. Open the app, paste tracking number, get tracking details. My package is loaded on delivery truck. 👍
Señor PlannyPants III's Review of Ups MobileReviewed on 11/12/18 8:54 PM
UPS INSURANCE IS A SCAM Do not ever buy insurance from UPS if your package gets damaged they will NOT provide any assistance or refund the value of your items NOR the cost of shipping or insurance. TERRIBLE customer service and service in general
Deva-Anne's Review of Ups MobileReviewed on 11/12/18 7:22 AM
Super convenient to keep track of my packages. Love the notifications! Keeps me from waiting & wondering where my packages are.
Rjpt's Review of Ups MobileReviewed on 11/12/18 6:28 AM
I have been using this app from last 2 years and love it
Thechosenrum's Review of Ups MobileReviewed on 11/12/18 4:09 AM
constantly being improved.
Bettyk704's Review of Ups MobileReviewed on 11/12/18 3:46 PM
The app is extremely easy to use and I get updates to the day the items are delivered
llt87's Review of Ups MobileReviewed on 11/12/18 3:00 PM
This is the best app ever! So informative with your deliveries! I have not missed a delivery since installing this app! Thanks!
Csh208's Review of Ups MobileReviewed on 11/12/18 12:24 PM
I love being able to change delivery times and also know when it’s going to be delivered. It also lets me decide where to put the package. Good job!
LynnTresse's Review of Ups MobileReviewed on 11/12/18 11:24 PM
I’ve had no problems with the UPS & find it much handier than opening a browser to look at incoming deliveries. I’m happy.
Gilles12344's Review of Ups MobileReviewed on 11/12/17 5:04 PM
UPS has NO concept of how a modern APP or website must function. There are de-facto standards that we are all used to that prevent time waste. UPS apps goes round and round, asking you to sign up again and again for UPS Mychoice WHILE signed in as a Mychoice user. Try requesting to receive text alerts to track a package. Good luck! It took me 30 seconds to set that up on USPS (postal services). Those are just a few examples. The list of what is wrong with UPS information technology is too long to quote here. Until they conduct a study with a panel of users and conduct surveys about their website and app, they will continue to be one of the worst App and website on the internet.
dusvn's Review of Ups MobileReviewed on 11/12/17 12:08 PM
App does not connect. I keep receiving HTTP server errors despite having fast internet speeds
dan_kolich's Review of Ups MobileReviewed on 11/11/18 9:11 AM
I like and use your app. The only suggestion is for your app to show the address of the redirected shipment. It tells me of the redirection but it does not list the location of the access point.
Cheer_4_ever's Review of Ups MobileReviewed on 11/11/18 10:56 AM
The App is Great. It tells me when I have packages coming, as well as when their delayed or actually delivered to me, or my Shipments. Love that I can print my own Shipping Labels at home, and just drop the packages off without getting in line to do so! App is Fantastic, UPS, not so. Many problems with them the last week or so which are Unrelated to the App!
Jayme1282's Review of Ups MobileReviewed on 11/10/18 4:09 PM
I LOVE THE APP ESPECIALLY WHEN IT LETS ME KNOW SPECIFICALLY THE TIME OF DAY MY PACKAGE WILL BE DELIVERED THAT IS EXTREMELY USEFUL TO ME!!!!
knightcount69's Review of Ups MobileReviewed on 11/10/18 3:14 PM
Some people say they been using the app a longtime in which that’s fine, but failed to disclose the importance of each time the app gets updated by its development team. In this case the new (UPS app) is much better than before, in which I hope they continue in making more improvements to make it more accurate and easier to use and understand.
sweet dog66's Review of Ups MobileReviewed on 11/10/18 1:52 AM
Best game use it all the time to see where it is.
uiowamadeline's Review of Ups MobileReviewed on 11/10/18 1:51 PM
Could not copy & paste tracking number out of shipping history or directly track my shipments out of shipping history. Had to manually type number into laptop on UPS site. Please fix this. tracking number does not respond to any finger gestures in shipping history inside of app. Other than i like the label-less feature when shipping from the field and go to store to scan.
Vince710's Review of Ups MobileReviewed on 11/10/17 5:25 PM
Always have to login it’s bs
FitnessFanLV's Review of Ups MobileReviewed on 11/1/18 9:49 PM
There is one big update that would be helpful and this would be for the app and the website. If you have UPS My Choice you can choose where your package will be left. You’re given multiple options but a lot of newer communities like mine use a smart locker for packages. My communities smart locker is controlled by this website - (www) ParcelPending (dot com) This is an electronic mail package locker where the user puts in a PIN number to open the locker. This PIN number is emailed to the user whenever something is delivered from UPS, FedEx, etc. There is no option to select a smart locker on the UPS app or website. This means I need important or expensive packages to be re-delivered which is a pain (my front office doesn’t accept packages) or manually pickup which defeats the delivery service. Please give customers this option, I don’t need to sign for a package if it’s placed in the smart locker. The smart locker is accessible 24 hours a day, 7 days a week so it doesn’t matter what time the UPS driver shows up for delivery. If this option is added I will re-rate this review and increase to 5 stars since I love the app besides this major issue. Thank you!
Marysride's Review of Ups MobileReviewed on 11/1/18 8:36 PM
Love the app, always seems to be spot on and if I am waiting on a delivery I know exactly when it has arrived !
Cusromer246's Review of Ups MobileReviewed on 11/1/18 6:47 PM
Love UPS. Always on time with my packages
Batman100%'s Review of Ups MobileReviewed on 11/1/18 6:30 PM
This app is so helpful thank you for all your help. Makes everyone trust.
Mooo1233's Review of Ups MobileReviewed on 11/1/18 6:15 PM
I am really liking how you can see where your package is, the only thing is there different levels and either they aren’t available here or user error. I really like how you can track your package have used this app for many years and enjoy all of the delivery drivers who deliver my packages! Thank you! My one and only dislike is when you transfer my package to the USPS it takes to long!
Pat in Denton's Review of Ups MobileReviewed on 11/1/18 5:03 PM
Simple and easy method to know your shipments that are enroute AND their expected arrival date!
Lula 56's Review of Ups MobileReviewed on 11/1/18 4:52 PM
Works great for me, Always know when my packages are delivered
veston's Review of Ups MobileReviewed on 11/1/18 2:30 PM
it easily allowed me to change my delivery options to their office location to make it easier for me to get my package. try doing that with fed ex.
irishstormie's Review of Ups MobileReviewed on 11/1/18 11:33 AM
Love it so easy to use and to understand much easier then just going online I would use the app for faster and easier service then just going online thank you
CLAlexander's Review of Ups MobileReviewed on 11/1/18 11:26 AM
The UPS app is one of my most used apps. It’s very easy to use and gives me accurate simple information.
dnich3's Review of Ups MobileReviewed on 11/1/18 11:23 AM
White is horrible w headache and early morning eyes.
Fireman47's Review of Ups MobileReviewed on 11/1/18 11:07 PM
I have had the UPS App on my iPhone for a few years now and would not give it up for anything else... I love that I can change the delivery options...
KilJoy's Review of Ups MobileReviewed on 11/1/17 9:30 PM
There really is no need to download this app as My Choice on a mobile Safari browser is much faster and more intuitive. Save the space on your phone for something more useful.
RobOmaha's Review of Ups MobileReviewed on 11/1/17 8:59 PM
Loved the app until stopped working with iOS 11. Get “HTTP Connection error”. Deleted and reinstalled - no luck.
Disappointed Frequent flyer's Review of Ups MobileReviewed on 11/1/17 6:37 PM
This was my go-to for delivery status and timing. Worked great and just about a week ago now it stopped working. Error message says “HTML connection error. Please try later.” I’ve deleted, reinstalled several times but can not access the app anymore. If it worked I would give it more stars!
EMCherry02's Review of Ups MobileReviewed on 11/1/17 2:23 PM
I’m constantly getting an HTTP connection error and cant login to the app to view anything. I have an iPhone 8 Plus. I’ve deleted and re-downloaded the app SEVERAL times and still no fix for it. PLEASE FIX IT!!!!!
Kajell's Review of Ups MobileReviewed on 11/1/17 1:20 PM
I emailed tech support and they said the app does not support iOS 11. Just deleted the app from my phone.
MrsRLP's Review of Ups MobileReviewed on 11/1/17 12:05 AM
For the past month (at least!) I keep getting an error message: “HTTP error. Please try again.” Please fix this so I can track my medical packages!!
JeniReview's Review of Ups MobileReviewed on 10/31/18 9:33 PM
I’ve been using this app for a couple of years and love it! Always get updates as my packages goes through the delivery process....From the time it’s picked till the time it arrives at my door step!
GOW Donk72's Review of Ups MobileReviewed on 10/31/18 7:35 PM
App is definitely not the best. Keeps wanting me to sign up so I log in and it just goes back to sign up screen. Vicious cycle. I just want it to work. Too much to ask for I guess. Good luck
juice'n'butter's Review of Ups MobileReviewed on 10/31/18 4:25 PM
Absolutely worst shipping app service. Confirm your info a million times just to be told what you already know... “your package will be delivered between 8am and 9pm.” Not helpful at all, them saying “free delivery windows on most packages” is a complete sham and a lie. 8am-9pm is the drivers entire shift, not a delivery window. This app is trash
momoeo's Review of Ups MobileReviewed on 10/31/18 3:53 PM
I depend on this app for deliveries and for changing/delaying delivery date/location. I don’t mind paying for the security of NOT having my packages sit on my porch while I’m away. The only problem is that the flow for setting up the change gets stuck in a circle making it uncertain as to whether or not UPS gets the message. They DO make sure they get your your payment though.
Eastsider_Blue's Review of Ups MobileReviewed on 10/31/18 2:30 PM
I have no problems using the app. I would suggest adding a tracking map that shows how far away the driver is with my package, especially for UPS My Choice users.
E.Beagle's Review of Ups MobileReviewed on 10/31/18 12:31 AM
I occasionally ship and fairly frequently receive packages - the app is accurate, user-friendly, and very convenient. Based on efficiency, ease, and cost I wouldn’t use another app or company. [No, I don’t work for UPS or own it’s stock. My dad’s business and sister’s businesses use it and I grew up with it coming to the door every day. Great people; seem to treat workers well (fair pay and treatment), etc. Have had poor experiences with UPS’ large competitor - and its app... so gladly stick with UPS app and services. Comments are my own and are not intended for commercial purposes or quotation]
Ctop59's Review of Ups MobileReviewed on 10/31/18 10:15 PM
Love this app so I can track my deliveries. Have used it for years
kshjax's Review of Ups MobileReviewed on 10/31/18 10:02 PM
I really love this app! It not only lets you know when you have a shipment in transit, but also shows a map the day of delivery so that you know where the truck is! Very cool!
Mark in SLC's Review of Ups MobileReviewed on 10/31/17 6:56 PM
If you have a password more complex than ‘myUPSAccount71’ you are in trouble. I use 1Password and also Safari’s password helper feature from my iCloud Keychain. Unfortunately the app doesn’t recognize you added a password when you paste it. And since the login button only appears after recognizing it you are left seeing nothing. No greyed our button to indicate somethings wrong. The registration process was maddening. I have a pounding brown headache. However, if you love entering simple passwords or transcribing complex passwords you are going to love this app. Plus, if you exit the app registration process to review your password app when you return you’ll be delighted to find the portion of your password entered has been removed and you are back at square one. But that’s great because it allows you to enjoy entering the password again. Kudos to UPS for not only tracking my package but also giving me a free strategy game called “login”.
HokageSam's Review of Ups MobileReviewed on 10/31/17 5:45 PM
The app is great for viewing current package shipments; whether you sent them out or are receiving them. My issue is the rerouting option for a delivery. When attempting to change my delivery address mid-ship, I received an error message three times upon trying to confirm payment. After trying a fourth time, the request went through. For some reason, the app charged me for each ATTEMPT, in addition to the successful one. Kinda mad, will update if fixed
jdevans4agec's Review of Ups MobileReviewed on 10/31/17 4:33 AM
When launching the app on WiFi or cellular, I click accept agreement but then get a “HTTP connection error. Please try again later.” message at the Hello screen and it won’t go any further
zx-niner's Review of Ups MobileReviewed on 10/31/17 4:24 PM
Cannot get app to open despite multiple deletions and re-downloading. Continue to get”http error” message regardless of what wi-fi or cell signal I am on. Have to go to Safari and log in via web site to track shipments. This app used to work but no longer does. Very disappointing.
Power Shipper's Review of Ups MobileReviewed on 10/31/17 11:44 AM
Great app! I can ship a package using my phone at The UPSStore with ease now. I even returned a package last week at the store Very convenient
konajack8's Review of Ups MobileReviewed on 10/30/18 7:40 PM
Breeze to use, awesome to track deliveries! Easy to create shipping labels. Great app!
lakimau's Review of Ups MobileReviewed on 10/30/18 6:19 PM
Ahker's Review of Ups MobileReviewed on 10/30/18 4:48 PM
Very easy to use with lots of options wouldn’t be without it
Kiwi Sailor's Review of Ups MobileReviewed on 10/30/18 1:35 AM
Does everything simply and efficiently; no complaints
Theavi8r's Review of Ups MobileReviewed on 10/30/18 11:52 PM
This app is great for tracking, but if you’re using your iPhone, forget about the rest of the features. Every time I try to update delivery options, I’m forced to sign up for that service. I’ve already signed up for it but the app will not recognize that, and if I try to sign up again it says I already have an account. Very frustrating. The iPad doesn’t seem to have that problem.
Could've better's Review of Ups MobileReviewed on 10/30/18 11:23 PM
This app is straightforward very easy to use.
Minister_G's Review of Ups MobileReviewed on 10/30/18 10:45 PM
Love the app! Notifies me of all my scheduled deliveries in progress and of incoming deliveries not scheduled by me. The ability to conduct by UPS business via the app is a wonderful convenient to me. Thanks UPS!
wolfgangcc's Review of Ups MobileReviewed on 10/30/18 10:30 PM
UPS app is great and always versatile app. The only one I use to change or altar when and where to send my packages. For a premium let’s use even select when to drop off package to you .
nnnoremac's Review of Ups MobileReviewed on 10/30/17 4:30 AM
ups will say a driver came and that i refused an order! i NEVER refused and the driver never even came. i never got my package and had to re-order. UPS is obscene, scamming, and unethical!!!
Doc6464's Review of Ups MobileReviewed on 10/30/17 1:15 PM
Absolutely useless trying to manage a pickup for a package while we were out of town.
the7trumpets's Review of Ups MobileReviewed on 10/30/17 1:04 PM
Still non-functional, over a month after iOS 11 was released. Upon launch, the following message is displayed: “Http connection error. Please try again later.”
Joejoejoe07's Review of Ups MobileReviewed on 10/30/17 12:08 AM
I still get the Http error, The app does not work correctly on iOS 11. Any ETA? #reallyslowtomarket
MwaxM's Review of Ups MobileReviewed on 10/29/18 6:59 PM
I’m never at home and so this app give you piece of mind in that you can designate your pick up point which is very convenient to me and others, in that you don’t have to stay home just to get a package. Cheers👍🙏.
T4556's Review of Ups MobileReviewed on 10/29/18 3:33 PM
UPS has a very useful and easy to use app. It works great.
Mike56martin's Review of Ups MobileReviewed on 10/29/18 10:29 PM
Love the app. It does everything I need it to.
Honda Mike's Review of Ups MobileReviewed on 10/29/17 11:07 PM
This app is horrible. I already have an account with my choice and sign in with Facebook but after sign in. It's acts like you aren't signed in. Complete garbage. Update: 10/29/17 The app and website still puts you in a loop after you sign in to my choice. I don’t get who is making this but the login system is fudged.
It's tox's Review of Ups MobileReviewed on 10/28/17 6:55 AM
After I updated to iOS 11, I updated the UPS app aswell and everyone I open it, it gives me an HTTP error..
ModelAPic's Review of Ups MobileReviewed on 10/27/17 7:52 PM
There is s complete disconnect between UPS.com and the local distribution center drivers! The days, and times are no where near to what the app notifications lead you to believe. Paying the additional $40 /year is a further waste, as the “hold delivery”, “re-direct delivery” options associated with their “premium” account services consistently result in fouled-up or lost deliveries, and usually require a special late-evening trip to the UPS distribution center to retrieve the undelivered package, when you would think your $40 would have solved that problem. Paying a vendor for UPS delivery to the house also risks UPS electing to utilize “UPS Sure Post” without your prior authorization. This involves UPS handing off your package to the USPS, which ultimately delays receipt of your package by a minimum of one extra day. The 800 number to try and determine what/where the delivery might be is also worthless. Hopefully you don’t have to sign for your package, and fail to connect with the driver! UPS will then “threaten” to send your signature requiring parcel back to the shipper/vendor if you cannot get to the UPS distribution center within 10 days to claim it. Really nice, after you have already paid for the product, and shipping......
wjohnson36's Review of Ups MobileReviewed on 10/27/17 5:48 PM
I used to rely pretty heavily on this app to track my UPS shipments, but a couple of months ago I started getting HTTP Connection Errors every time I started the app. Now I can’t access anything on the app, EVER. I’ve tried deleting and reinstalling the app several times, no luck. Same result over Cellular or any WiFi I try. App is 100% useless at this point.
Deezyfbaby25's Review of Ups MobileReviewed on 10/27/17 2:26 PM
So I’m only writing this review because your online website is forcing people to download this god forsaken app. Bad for business.
Al-ECat's Review of Ups MobileReviewed on 10/27/17 10:05 PM
App won't open, get an error "HTTP connection error. Please try again later ". I try later, same message. Tried deleting and redownloading the app, nothing working. Before this, 5 stars!
CDGchgo's Review of Ups MobileReviewed on 10/26/17 4:00 AM
I like the app very much. The flow is intuitive and the features are great. I especially like the choice of notifications and the ability to track more than one name per address!
Geo oeG's Review of Ups MobileReviewed on 10/26/17 2:26 PM
I used to love this application, but it no longer works on my phone. After accepting the license, I get an HTTP connection error dialog pop up telling me to try again later, but it never gets past that point. So this app is now useless. I have deleted it and redownloaded it. No joy.
jaywelch's Review of Ups MobileReviewed on 10/26/17 12:55 AM
For those asking about the plethora of negative reviews, it’s because the UPS app no longer works with iOS 10.3.3 and newer. The app simply fails to connect, rendering it useless. When it works, the app is great. An updated to resolve the issue would be great, UPS!
Jeff_Greiner's Review of Ups MobileReviewed on 10/25/17 8:21 PM
Already had ups login, app forces you to create one, no place to just sign in
Tyhtytyn's Review of Ups MobileReviewed on 10/25/17 5:47 PM
HTTP connection error. Please try again later. I’ve used this app for a long time and have liked it. But after ios 11 upgrade I can’t get past the initial splash screen. I get this message: HTTP connection error. Please try again later. Please fix
Ichebod925's Review of Ups MobileReviewed on 10/24/17 8:41 PM
Ever since the iOS upgrade to 11, I receive an error that says HTTP Connection error. At some UPS should get with the program and update their system.
Andrewl47's Review of Ups MobileReviewed on 10/24/17 3:45 PM
Attempting to open up the app, I’m hit with a ‘Http’ error. Does not matter if I’m on a cellular or WiFi network. Unable to access the app. C’mon UPS.
Jrcamach's Review of Ups MobileReviewed on 10/24/17 3:14 PM
The last update broke the app. I will not launch. I keep getting an error after it tried to lunch.
Zepmacho's Review of Ups MobileReviewed on 10/24/17 2:10 AM
For the last few weeks the app has been down. I have tried to reload it after removing it but I keep getting an http error and that it can’t connect. I think it needs updating or something.
Mick112445's Review of Ups MobileReviewed on 10/23/17 1:23 AM
I’m always getting confused when trying to tell what day which deliveries are scheduled for. That’s because the layout, with the hard to see thin brown line, is so easily missed. Your eye instinctively goes to the the white dividing line to distinguish each delivery’s day. Drop the brown line and use the white line to separate each day and the corresponding delivery for that day.
Lindabrax's Review of Ups MobileReviewed on 10/22/17 9:26 PM
I just read where someone said the app didn’t give enough info. They wanted to know why it didn’t give an exact time to deliver. Wow are we ever satisfied?
BoulderLou's Review of Ups MobileReviewed on 10/21/17 5:56 PM
I never had an issue with the app in the past. However with the latest version of the app and iOS 11, the app is giving a http connection error, try again later.
(ZRB) Zombie Robot Baby's Review of Ups MobileReviewed on 10/20/17 2:50 PM
The app won't even launch. I just downloaded and it asks my if I would like notifications then it crashes.
dadosam's Review of Ups MobileReviewed on 10/19/17 6:32 AM
Update: everything functional now. Back to its great old self. The ability to change delivery options is wonderful. This app seems very broken now. Upcoming and past shipments are gone. No settings access. Pretty useless now. Was great before.
Coosaw2004's Review of Ups MobileReviewed on 10/18/17 9:52 PM
I can’t get the app to fully open even after deleting it and reinstalling it. It opens asking me to accept T’s & C’s. I do that. That page goes away and I continuously get a pop up http error and to try again later. iPhone 6s running 11.0.2 Re-installed app from the App Store today.
StanFromMarketing's Review of Ups MobileReviewed on 10/18/17 6:21 PM
Why are couriers such a hassle? This app is useless to me and calling/emailing doesn't help either.
Clumsy_Surgeon's Review of Ups MobileReviewed on 10/18/17 2:12 AM
Disappointed that the interface is awkward and glitchy feeling. For example when entering a password to log in you can’t scroll down and click the enter button—you have to just click enter on the keyboard. While that isn’t a big deal, it’s that type of issue with the UI that makes the app awkward to use. Also there are advertisements in the app. Cmon guys.
Pratmet's Review of Ups MobileReviewed on 10/18/17 1:01 PM
Does not wok for me. I see why people are giving it bad marks. Needs work and in desperate need of updates.
AusTex01's Review of Ups MobileReviewed on 10/17/17 7:18 AM
Upgrade option does not work on current version. I’ve deleted the app/reinstalled/logged in again and still doesn’t work. Please fix
Jmacccccck's Review of Ups MobileReviewed on 10/17/17 2:09 PM
All of the bad reviews are complaints about the company, not the app!
Sofia Olivia's Review of Ups MobileReviewed on 10/16/17 9:27 AM
This app was working great prior to an upgrade. I am having trouble with upgrading my sure post pkg feature. It doesn’t work on the app anymore. It was working fine before. Please fix :) or am I the only one with issue?
Stevillain's Review of Ups MobileReviewed on 10/15/17 9:13 PM
Just a brief experience with this app before sending it straight to the trash. Very limited options and austere interface. Needed it to change a delivery to a pickup point instead. Awful experience doing so, it may be attributed to the poorly implemented UPS’s My Choice (?) system itself though. Same awful experience through their website, I just assumed the app would be easier.... I was wrong. Way too many conflicts and reroutes trying to log in using an existing Amazon/Google user and password. When finally set up, it still gives me errors and address name conflicts that can’t be fixed. Terrible app and system, back to the drawing board.