Mochalovinmana's Review of StxReviewed on 6/19/18 10:54 AM
This app is a little costly and it is always down or unable to connect to server. I can’t tell if I have appointments. That defeats the purpose of this app. I wish I could get my money back.
rhuet's Review of StxReviewed on 4/7/18 2:16 PM
This app is very important not just for the owner but also for service providers. As an owner, an important feature is to view by week a service provider’s schedule. This view is available on the desktop. Another important feature to add is the ability to run reports from app.
Blahblahblah188's Review of StxReviewed on 12/13/18 12:56 PM
Can't access my clients profile card on the app. Can't adjust appointments that are already booked you have to redo the whole booking process. Things like that. Needs more access that helps do hair quickly and efficiently without having to walk over to the computer and logging in. STX is amazing. The app needs work.
GotMakeup's Review of StxReviewed on 12/13/18 12:56 PM
Bought app when first came out; didn't work because they didn't mention a $300.+ "module" was needed to add to ST software I already owned. Instead, went on monthly plan ($25) to access my records at work. TERRIBLE app, so eventually quit monthly fee. Had a computer problem recently so in emergency, thought I'd reinstate app for the day, to access color formulas, appt book, retail info, etc but now insist on 190.00 fee, NO monthly plan. Desperate, I did it. Had to REPURCHASE app for iPhone, noticed I'd have to purchase again to have on iPad. App is still horrible, and other issues with company that is dishonest. Watch out, they aren't on the up and up.
bowshock's Review of StxReviewed on 12/13/18 12:56 PM
STX has worked really well for us, it keeps our staff connected and informed. You know when your client is checked in, even if you are in a facial. It is easy to keep client notes, you just have to go to the service date, then you know what date the notes are for. That is where I keep all my color formulas. It is true that I can only see one day at a time, but it's my phone! My staff can book appointments, mark out their lunches, see their schedule from home. My clients book online in real time, no waiting for a confirmation email, the receptionist doesn't have to do any extra steps. It's expensive, but it is a big part of our success, so it has served us well.
Bluegilmore's Review of StxReviewed on 12/13/18 12:56 PM
Wish I could view my schedule for to week like I can on the desktop version. Would also like to see and change tickets. Other than that it works well.
zer024's Review of StxReviewed on 12/13/18 12:56 PM
STX is expensive. So I expect a lot more out of this app and it's really lacking in functionality and polish. And even after the recent update, it doesn't even utilize the larger screen of the iPhone 5. What gives??? Update... Another update the day after the last one. Fixing bugs, are we? Although there's no mention of it in the update description (which matches the previous description). So now two updates since the release of iPhone 5 and still not supporting the larger screen OR building up the poor functionality. Ridiculous. STX, if you want to make a good app that will cause people to want to use your service, just contact some of your users and ask about what problems they have. Or just put a little bit of thought into it and you'll easily come up with a hundred ways to make an app that people will want to use and actually want to recommend. It really wouldn't be that hard for you to make your existing customers happy and thereby bring in new customers. Update... Yet another update from STX and still no full screen support for iPhone 5! Update... Is it time to at least increase the screen size yet? By the way, has anyone responsible for this app ever run a salon?
2ndDesignStudio's Review of StxReviewed on 12/13/18 12:56 PM
Love this app. I have14 employees, that all use it. Would love to be able to drag down appts like on the desktop
Kyesmama's Review of StxReviewed on 12/13/18 12:56 PM
This is an expensive program and the ipad app is subpar. It's never been great, for example you can't see your week schedule, you can't move an appointment, you have to delete it and rebuild it, you can't look up client info, if you want to see their notes you have to build an appointment to do so and now to top it off it's stuck in horizontal view, with the times cut off on the sides! Oh but wait, when I tap it to make an appointment the screen flips. Super annoying. The salon I rent at uses this program otherwise I'd get something else.
silverlove05's Review of StxReviewed on 12/13/18 12:56 PM
I have push notifications enabled and there is a bug. My client checks in and i get notified, thats fine, but throughout the day ill randomly be notified multiple times that my client is here even though they left hours ago. Every time one client gets checked in I get notified for all the past clients as well. This is extremely annoying and makes it difficult to use my phone regularly when I get alerted so many times. Pleeease fix this bug!!!