Service Call App Reviews

I'm an air conditioning & heating contractor and I think this app is just fantastic. It does so much more than I expected. I'll be able to quit using my old Windows 98 service software and put all my customer and equipment information on my phone. Really jazzed about this app. This app is the best thing in years for my business.

Used this for a couple years A++ worth the money....

I have tried about a half dozen of the other apps that appeared to throw in everything including the kitchen sink. I don’t need a kitchen sink. What I need is a way to invoice customers right on the spot, at their homes, as soon as the job is done. This IS that app. I use it all the time and I don’t know how I got by without it. I just either create an ad-hoc invoice on the spot, or add a customer from my iPhone contacts. I set my hourly rate just one time (it is adjustable if you need to change it), then input my hours and add parts and other line-items whenever I need to. I tap “View PDF and email to customer”… and guess what the app does? Makes an adobe pdf file, printable and readable EVERYWHERE and emails it directly to my customer. Then when they say as I am leaving, “are you going to send me an invoice?” I just say “check your inbox.” I should also mention it lets you include your company logo/letterhead, and an easy option to mark the invoice “paid”. AND It allows me to export the info to a csv file which can be used in Excel.

I've used this little app for over a year now and I've been impressed with it from day one. If you are a service business this is a terrific little program that just works.

Worked fine for couple of weeks then I could not create an invoice. I reported it but they could not figure it out so I am not using it anymore.

Ever since the ios 8 update i can not do anything in this app. 😡

This is an excellent app. Kris is very responsive to suggestions and support questions.

Nice, basic app for invoicing. Fix the annoying header setting to allow easy switching between invoices and estimates. Fix it and i would give you ten stars.

I'm an owner & operator of an Appliance Repair business. So far I've been pretty happy with this App. While it could use some more features, I've been impressed. I'm Comparing it with 2 other apps I purchased- iDispatcher and Invoices2go. The data backup in CSV format seems to fit my needs the most. The interface is easy to use. Thank you, keep up the good work and keep the updates coming :-)

Great app. Just what I need. Needs to have an inventory with pricing of materials you can pick on-the-fly with a database that you build yourself. This is definitely a great app. But it still has room to be an awesome app. Please keep improving.

I've been much more organized ever since I started using this app. I now invoice the customer right at their home, show them the invoice, collect the payment, and email a copy of the paid invoice right there. I also like how all my customers contact info is separate from my personal contacts. Thanks alot for this great app!

Great app! Provides an easy to use way to send and create invoices.

Prompt customer support.If possible pls add Projects tracking. Thank You!

This a great on the go app. I use it everyday. My only wish is it would allow me to import from existing database or a spreadsheet instead of only clients from contact list.

Awesome! Love this app! Just a suggestion for anyone wanting to do a written estimate.. maybe do a "no charge" invoice. This is a great app for service providers!

I use Service Call all the time! It's the only tool I use now to schedule my jobs and invoice my clients. Everything is seamlessly integrated, and I love having all of the historical data immediately available too!

It's expensive, cumbersome, and not really that useful. While I would love to see an ap that does what this one poromises, this is not it. It does keep customers separate from the address book, and I like that feature. It can also create invoices, though I do not use that function. I really need it to allow me to track schedule appointments/service calls per customer, date, location, etc, and allow notes for each job, as well as track the time spent on each job/customer/account etc. And it be simple and quick, without constantly switching back screens like this app. It has potential, but needs a complete we-write and a better, more intuitive interface. And be cheaper. How about it, Fern Lane? As it is, don't waste your money.

At first I thought $5 for an app was a little pricey, and particularly when it loaded into my phone in less than five seconds, but after using this app it does everything I need it to do and is very user friendly. I am very pleased with this app, is easy to use and helps make me look much more professional.

Really good app, but I'm disappointed that I cannot create a list of tasks that I can save and then just choose the ones I want when creating the invoice. It actually has a button for this at the bottom, but it doesn't seem to be functional. I guess it's still something in development.

Great App works great no problems at all

Though I can see them add features, I really like this app because it's simple to use and does the job without paper. Good green product. I would like more flexibility with file name. If you're sending a quote, file name should be such plus the invoice #. Helps keep organized

Words cannot describe how priceless this app is to myself and my company. As a small business owner this app delivers a quick, professional, and simple solution for billing your customer in any service industry. I am able to invoice my customers and email a slick looking PDF invoice to them before I ever leave the site. The app allows you to insert logos and edit the layout of the invoice, tracks who has paid and who has not. Great investment !!!

Had a few crashed when I first got it but works fine now. Thanks.

Great app easy to use. Wish city and state could be on a drop down menu like recent parts list is. Makes accounting easy. So simple

I was looking for an app where I could keep track of my service call appointments throughout the day and reference them later as needed. I also needed to be able to have some contact info for the customer and basic information about the individual jobs. This app works great for that.

Nice app & better than most. Sales oriented , restricted, unable to reflect partial advances/payment on total balance. Needs more flexibility & options.

Tried to use this app. Just wanted a simple invoice page to email Customer , not something To run my life and business Got a wife to do that! Cost me $6:43 Couldn't use it

Unbelievable timesaver this is incredible, I use to sit at the Computer typing invoices individually At night now I just speak them Into my iPhone From the Job site and email them. Service call is well worth it

This app is awesome it does everything I need plus more! All my clients are impressed with my invoices! The only thing I thank it should have is some more options for pricing! But overall it's a really great app!!!

I was looking for a product for my iPod touch that would help me manage my time and billing better and found Service Call. I have been using it for about a week now and I am happy to report that it has positively changed the way I manage my time and billing process. If you’re a small shop with reliable email and need to track your time better, you owe it to yourself to check this app out. The even developer takes feature requests and has several good enhancements on the way. Overall, it's integration with my exchange calendar has taken this app beyond my original expecations.

Doesn't work anymore after iOS 8. I updated the apps. Now, always ask "always send, send report or don't send" I every time tried to open. 😖😖😖😖😖

Very convenient app! I had been looking for something that does what this app allows me to do. I got everything i wanted!

I can send my clients a bill before I even put my truck in gear, saves so much office time. I want a Mac now so I can run this on desktop too. I do wish city and state would stick AND need a tab for Job Name, wish I could remove unneeded tabs like inventory or whatever.

Great product! Really enjoy quick response when asking for help or feature requests. Would like to see some other feature but am willing to wait as I use this a lot and have a lot of data committed.

Used for work invoices. Super. Just wish the customer could sign and you could share with other users to assign appointments.

App works great at expediting invoices & tracking.

Wonder App! I won't do business without it.

I love this app. It's been a great improvement to my business. Instead of doing a hand written invoice on site, only to get home and produce an Email-able one. Now its all done on site. Would like a signature block for customers to sign in once the job is completed, and a way to produce an Estimate from this app would also be nice.

This application is great. I keep track of all me time spent on jobs and invoice when needed. The old way I invoiced at the end of the week and tried to recall all the weeks actives. My clients are much happier that they get the invoice when the service is complete.

As a plumbing contractor writing up invoices had always been a big role of my job and writing and scanning had always been an essential but with this great app I can submit invoices to those billing customers as soon as I walk out of the job. I live this app

Service call is great! Fits my embroidery machine repair service to a T! I highly recommend it to all field service business owners

This app is just a parred down version of Invoice2go (which I already don't like). Furthermore, you have to waste $5 on it to find out it's not very good, since there is no demo. 5 screen shots and zero text reviews are not enough information to judge an app on. It's a real hassle to manage contacts on this app. And you have to manage contacts, you can't just whip up an invoice and stick someone's name on it. You have to import your address book, but it's a one time thing. Meaning, it doesn't stay in sync, or simply USE the system address book. So as you add new customers, they are not added to this app. I will not be using this app. Also based on the number of text-less reviews, I suspect this app has lots of fraudulent 5 star reviews to inflate the score. I want my $5 back.

Awesome app, can send invoice to Customer right on the spot, super easy to use.