Mychair Salon Book Clients Appointments Manager App Reviews

Everything I try to do the app closes out. I’ve tried adding appointments and the app closes. Same with adding contacts. I can’t seem to get it to work. I’ve tried restarting my phone that hasn’t seemed to help.

I have tried over and over again to import my contacts from the address book and it doesn’t work. This is useless because I won’t be able to manually write down over 350 plus contacts. Help please

I’ve been using this app for almost 5 year and it is great . I’m very busy , lots of changes in my appointment and it it works great . I don’t know why has bed reviews becomes me and my coworker are using it for years and very satisfied.

I purchased this App a few years ago, nothing has changed, i tried to contact them, no response. Don't purchase it. It doesn't work.

I love this app when it works & finally can back up my data. BUT, I did the update on my iPad and once again ALL my contacts, history, finances are gone! Poof! hopefully I can get my least my client list & formulas and spend countless hrs putting it back in. Fed up!

I've been using this app for years but it seems like it's been nothing but trouble the past few months. Once AGAIN I cannot access my schedule or my client information! As much as I'd love to have faith it'll be fixed I think it's time to find another program to use. This app is too unpredictable and you take far too long to help with bug fixes. There's no support for users and when running a business I need a reliable program for my daily schedule and client information!

This app was great until the update. It won't open since ios8 and after reading reviews it's sad how many people it's happened to and they've done nothing. I use this for my salon daily and I can't do anything for my job right now until it's fixed. So frustrating.

I chose to use my chair instead of buying a new scheduling book. Big mistake! It constantly crashes. Can't believe I bought this junk.

I got a new device and the back up doesn't even work! I have nothing saved for my clients appointments . I will no longer be using this appointment planner app!

Wish I could rate 0 stars. If you do any kind of update you will LOSE ALL YOUR DATA which can be very costly for someone in this field. All contacts appointments everything gone. They "encourage" you to email an update to yourself periodically but it is not clear how to even restore the data and I did email myself right before and the backup was from 6 months earlier with no recent data. You will never get a response from customer service either. There are much better options out there. Do yourself a favor and don't waste your time or money.

I have lost my data (clients and schedules) 3 times now. Do not buy this app!

I also lost all my information. They said it's my responsibility to back up my information and I did and yet somehow they won't let me import that back into the app. I lost everything!!!

Why doesn't a customer service rep answer emails? My entire schedule is blank

This app has potential however a waste of time

This is a terrible program. I lost all my data and could not retrieve it. I've tried repeatedly to contact support and received no responses what so ever! Do not use.

Im a booth renter & I use this to schedule all my appts, keep track of how much $ I've made & all my client records!! I love it!!!

I can open this app now but there is no info in there!! What happened to all my information?

Every time I try to do anything. It kicks me out. Doesn't help when trying to run a business

CRASHES ALL THE TIME 😩😩😩 AND I PAID FOR THIS CRAP , There's no services options listed on this app that's geared towards WOMEN OF COLOR , or Caucasians whom might also need a relaxer! This app needs to include SERVICES FOR ALL HAIR CARE NEEDS !wouldn't allow me to rate NO STARS.

Crashes, loses info with updates, does not save and export all info to email, does not open some days, I could go on and on. Bad support...,.,

For the 2nd time all of my appointments were deleted. Which means I have no idea what my schedule is and can't book appointments. Of course the only contact is email and no one is emailing me back. I'm beyond furious. This app is crap!!! Don't waste your 4.99

This was a great app for years now I've lost all client info twice in just a few months. My business depended on this app, my schedule and past history. GONE! Such crap, support isn't doing anything either. 👿

Ive been using it for 6 wks. I own my own dog grooming shop. I customized it for my needs. It works great. Theres a few things i would change but its not a deal breaker. I Just found ways around it. I use it on my ipad. Sync it to google calendar so then its on my phone. I email back ups to myself often which is a pain but my schedule changes often. Its really easy to run after a few weeks. Not sure why all the negative reviews are about.

Thank you for making my life easier. There is always room for improvements but so far I love this app.

After the 2nd update.. App won't open at all. Please fix. I have no way of accessing my appts at all. After 3rd update... Every time I delete an appt, it log me out completely.. Please fix that!!!!

I didn't back up, I didn't update, but ALL of my data is gone. Like factory reset style gone. My services offered, retail inventory, all of it has completely disappeared. This app is GARBAGE. Save yourself the headache and dish out a few bucks for something that won't leave you grasping for straws because right now, I literally don't even know what time my first client is booked for tomorrow.

Once again my entire schedule has been deleted due to an "update" that was supposed to fix some bug. I cannot run a business with such an unreliable app. I'm seriously going back to pencil and paper.

So disappointed. The idea for the app is great, but absolutely nothing works. Can't even add a contact without the whole thing crashing. I emailed support, they said it was fixed and it is still just as bad as when I got it. Really wish there was a good app for stylists.

WORST APP AND CUSTOMER SERVICE EVER!! I would never recommend this to my worst enemy!! I can't believe it would still be offered after all the negative reviews!!

Nothing has changed since what I originally wrote. I was never able to restore any information, and had to start over. I sent probably twenty emails to the company, and no one ever responded. Obviously, I am using a different system now, but wanted to update this review simply to reflect that there was never any response from the company. Horrible app, horrible customer service. I used and loved Mychair for almost two years. As a busy stylist, imagine how much information I had stored! I saw the other reviews complaining of lost information, so I made sure that I backed up all my information regularly. Well, it happened to me too. I opened the app to add an appointment and... nothing. No information, nothing at all - completely empty. Even things that couldn't be deleted were completely gone. And those backups? Won't restore. At all. And the company? Won't respond to numerous emails. Only an automated "We received your email" response. And no phone number. I'm devastated. All of my client info is gone, my heavily booked schedule is blank. I have resorted to calling clients to ask them when their appointment is (the ones that I can reach - all their information is gone as well), and warning clients wanting to make an appointment that I may be double booking. All I can say is, DO NOT BUY THIS APP. It couldn't be worse if it was designed to deliberately ruin stylists businesses.

If this program actually worked and did what it was supposed to do, without crashing and losing data it would be a hit. I am not sure support is on top of this. Received response about latest version crashing: it's an issue with io7. Seriously! Months you took to upgrade. And test and no one figured out that everytime you try to import a contact the program crashes?

Horrible app!!! Everything is gone when you sync to iCloud. Very disappointed. Recommend spending a little more money on a reliable app!

Is anyone having any luck with getting there app to open up?

Thanks, for fixing the app! I wish it stays working..

How much more time must I put up with this app? It will NOT open. What did I pay money for? Absolutely nothing probably. Just great!!! Instead of reluctantly giving this app that star, I'd rather give it five red flags🚩🚩🚩🚩🚩

If you wanna schedule an appointment... You start at midnight... And gotta scroll and scroll and scroll to the business hours and scroll and scroll. I want my money back!!!

I was warned that a certain update would crash so I didn't up date but then another update came and I figured they had to have fixed the problem. Everything was good for a while after updating and then it updated on November 28th 2014... I go to open app and it crashes and brings me back to home screen. I have apps set for the entire month of December and there is no way for me to access. Please get this problem fixed asap s. Can access my appointments...

I've lived this app but there are no updates from the developer. It will be completely incompatible with current iPhone OS on the next update. Don't bother downloading.

Need to update app because with IOS 8.0.2 it crashes

Why won't this app work. I have all my clients formulas and I can get them because the app will not work!!

Do not use!!!!!!!!!!!!!

As soon as I got all the information for my clients entered ,it wouldn't even open. I emailed the company and they never got back to me on a solution for the problem so I ended up finding a different app to go with. If anybody's looking for a decent app StyleSeat (free) is the one that has work the best so far.

Terrible app! Waste of money! System kept shutting down.

This app needs better customer support. Tells me I need to submit an email address to backup, but doesn't give me the option anywhere to add one???

There were issues with every update. Program crashed and I have lost everything. I have tried to get a response with no success. Who makes an App for Apple products that doesn't work with ICloud? MyChair that's who. I will say that when it worked it was a decent app but it had more problems than I want to deal with.

This app has been down for 2 weeks!! It has messed up my business dramatically. I've wrote them emails only to receive no response.. please beware!!!!

Your latest update that you did on October 13'th still doesn't work, the app still doesn't open, it's been weeks, I can not reach my data, my formulations!!! Please take care of this issue, it's affecting everybody's business in a very bad way!

I waited a month for this update and I just noticed that it was one and thank GOD it worked for me. I waited patiently and I'm glad I didn't delete this app, now I'll make sure I screen shot all of my appointments and at the end of the week I'll be backing up my back up. Making paper copies if I have to. I just hope everyone that was affected with the crash gets the support they need to be up and running again. I even tried another app that was not as user friendly as this one,this is the app I love and shouted for joy when it opened. Thank God and developers for getting it straight. Hopefully we will have no more issues.

I previously had a lot of problems with this app shutting down and losing ALL MY DATA! In May of this year Christine Wesley helped me to restore my data and I ABSOLUTELY thank God for her! She was VERY consistent with responding to my emails and her detailed instructions made the restoration simple!!!!!! Thank you thank you thank you!!!!!!!!! 5 Star Award goes to CHRISTINE WESLEY!!!!!! P.S. Writing this review took so long cause I could never find where to post it. But guess what she to me where to find it on to occasions but I wasn't comprehending that very well. Lol lol