Mobileiron Mobile@work Client App Reviews

Companies like this don’t have to care how their software runs because companies like mine force us to use it. Way to not care because you don’t have to.

Somebody needs to improve this app.

Perfect app)))

The finger print sometimes works and most of the times i have to type my passcode? I dont understand cause you have the option to enable touch id and it works like 2 out of 10 times? What kind of crap is that. Then dont even say touch id is available.

Too bad I am forced to use this

I believe this app is causing my iPad’s screen to freeze. It was working fine until I installed this program and supporting apps, apps@work and docs@work. I wiped my iPad and set the iPad up as a new iPad. Everything was working great. For 4 days, I had no issues. Had my company enable my account to install MobileIron and configuration. Not 5 minutes after the entire setup, the screen started freezing. Games, web browsing, Facebook app, all freeze for about 10-20 seconds at sporadic times.

This app consumes more of my battery than any other app on my phone - more than twice the next biggest app. It stinks to have your battery drained by this app.

I'm on a new iPad Pro 12 (2018). The gigantic battery of this device is drained by Mobile@Work app with its background activity in just two days of standby. When I work, it's even worse, even though before I started using it, the battery could last for 18hrs of continuous work. I don't know what kind of intense work does the app do in the background, but as a software engineer I can tell that on a powerful device like this it must do something horribly inefficient to drain the battery that quickly.

Mobility is tricky for business nowadays, and I think these folks do it best

Most of the time it doesn’t work. I have to force stop it and open again. Very clunky and unreliable. I have tried reinstalling from scratch multiple times and issues still persist. Please fix already!!!!

The app constantly crashes. Now I need to reinstall it because it stopped working. Even when it works, the design and functions are very outdated.

This app is super quirky with a lot of bugs. I have a lot of problems forwarding emails and forget about forwarding anything with an attachment. Wish my firm would change to a different platform.

My company has decided on this software. Over the past 3 years it will after an update start killing battery life on my phone. We work with them for a month or so... with their normal process of them updating code and us looking to see if it fixes, when Mobile iron then finally stumbles upon a fix, and all is good for a year. Then repeat the process! I understand why companies want something... this is it if you want to k*** your workers phones and cause them to waste lots of work hours gathering data and issues for Mobileirom.

I’d like to have a word with your qa team

Keeps my business going on phone!!!.

Horrible

The app is great and never has any issues.

As others, forced to convert. This useless app drove me back to Blackberry. An extra $75 per month is much less painful than using MobileIron

Purchased an iPad specifically for work and MobileIron is required... I am not even able to move past the initial “username” page. I now have 0 use for this iPad as the personal iPad is used outside of work. Thanks MobileIron! Where can I send my receipt for reimbursement?

I tried to install on my new iPad but no such luck. When I type in my user name the "register" button is graded out. I can open a different window and come back and the button is red but when I tap it nothing happens. Not sure where to go from here.

App is all but unusable. Sad IT work.

Keep crashing. Worst thing ever!!!!!!

Lost the ability to text photos from camera roll due to this app??? Needs a major update.

If you can no longer open attachments, blame your MobileIron admin. They should have migrated you to the standalone Docs@Work app over a year ago.

I've used a number of apps that are supposed to integrate personal devices and work email. This is by far and away the worst and most intrusive. My Google drive doesn't work for personal emails any longer, interferes with calendars, etc. If you are anything but a corporate stooge this app is not for you.

The registration feature necessary for signing up is broken. The “register” button is disabled even after I put in my ID, so there’s no way to use the app.

So secure your phone barely works... Bug infested very bad software

1 month out, still not supported.

Please address this issue...

They have no way of disabling screen capture on the apps related to work . So they disable the screen capture on the whole phone . So it’s either you lose the screen capture feature which is very important for every day usage or you use their app for work . No thank you I will check my email when I get to work instead . What a shame !

This app has made my work email, documents and calendar clunky and not user friendly. My calendar won’t even work with my Apple Watch anymore. Very disappointing when new app makes technology less efficient.

Used to work with iOS betas. Now says device is non compliant but does not give a reason.

Mobile iron is causing action sheet issues with pictures and other apps. Why hasn’t this been fixed. It’s been going on since iOS 11 release. Ridiculous. Fix your bugs mobile iron.

One of the few apps I had to get rid off ASAP. It felt like all my tasks were taking twice the time after I installed this app for my work emails.

iOS 11 is borked. You can’t use the quick send from apps or pictures via messages anymore and this app is responsible. It’s been known since June. It’s November.

Flat icons are the best icons.

The sharing in messages option has been disabled with the update. This is horrible and really needs to be fixed as soon as possible. I spent so much time trying to get this fixed only to find out this app is causing it not Apple.

I’m not sure why our company chose this app. This app is just terrible performance wise!! Opening Email+ on an iPhoneX is a nightmare.. first, Email+ opens and then the screen freezes for 2-4 seconds. It then opens up Mobile@Work first to authenticate using FaceId. Then Email+ tries to look for updates EVERY SINGLE TIME making it even slower. Other functions might be good but performance wise, it’s THE WORST!! Takes a minimum pf 15-20 secs to open the app and read my email.

Prompts me for TouchID but not FaceID so I have to remember another password to get in.

As others have noted, I can no longer open email attachments after the update. It worked previously.

Face ID Copy and paste from within apps to outside them Allowing mail app to sync in real time instead of having to open manually and check for new emails Export calendar to main phone calendar on iOS similar to how contact sync to the main phone contacts

Solid email, work tool app. They fixed the ability to share things through the share button.

As soon as I install which I cannot avoid since it’s used by my company it will k*** creation of reminders and/or meetings on the Apple Watch - Error message sorry I could not create your reminder

After insane setup times this product is still so completely riddled with bugs it makes no sense to implement in the real world.

Very little settings. No customization or intelligence on the applications it provides

Still can't open or view email attachments. The only purpose this app serves on my phone - open email attachments. This is terrible, shouldn't take long to fix attachment issue!

SOLUTION: The “MobileIron” app that used to open the documents disappeared from my phone with their recent update – that’s why I couldn’t open attachments. As indicated in other reviews, other users have discovered the same problem. MobileIron has a NEW COMPANION APP to open the attachments: · · Download the app “MobileIron Docs@Work” · When you go to open an attachment (or the app, directly), choose “Copy to Docs@Work” … it will ask for your Passcode o This is NO LONGER the 5-digit code you previously set-up – that was erased in the update. If you try to enter that code, you will be locked out for five minutes. o INSTEAD, choose “FORGOT CODE”,then follow the instructions: § Enter your Username and Password for your work accounts § Devise a new 8 character password § Re-enter the new 8 character password o You should now have access to your attachments. You will need to enter the longer, stronger, password each time you open the app, or if you are away from it for too long. NOTE: my employer information states that “During normal use, Screenshots will be disabled.” If you are counting on this feature to protect your attachments, be aware: screen shots are NOT disabled while using the secure app – I was able to take a screen shot of one of my secure (no, not classified, or even sensitive – I don’t deal in that), attachments just fine on my iPhone.

My company requires this app for email access. Ever since I downloaded the app my phone freezes and requires constant restarts.

Doesn't automatically update. You have to have Mobile Iron app open and Email + open then manually update, then you might get your mail. Have a ticket open with my IT department about this and they haven't even called me back. Don't bother installing.

This, and the Docs@Work companion, have been nothing but trouble. Crashes, bugs, etc. Our IT department chose this app for security purposes, but the app functionality for the user is nothing but trouble. The document management functions work/don't work inconsistently. Just trying to sign a document can be an exercise in frustration. The pop up menus appear and disappear on a whim and the signature save function will work then not work. I'll amend a document then save it, then the app won't let me have access to it again. Now I'm told that there is a new update and Mobileiron will no longer work with any iOS less than 10, so my 3rd Gen iPad (which can't be upgraded beyond 9) won't run it, which means I would have to spend hundreds of dollars on a new iPad just to run Mobileiron, which isn't even working properly on my iPhone 8 with iOS 11!

Install profile and roll.

Awesome, I can no longer open attached files in email.

Ever since upgrading to IOS 11.1.1 emails either don’t sync or takes forever to open. Various users are having the same issues. Very frustrating. Please fix ASAP.

Once you update to iOS 11, you are not able to share any link via any app using iMessage. Please fix as soon as possible.

Since the update to iOS 11, I can no longer share photos via a share sheet into Messages. Very inconvenient. A company of this size and importance should be ahead of these updates. Please fix immediately.

I've been using this for years for my work. Unlike the Android version, and similar apps for iOS like AirWatch, this integrates with the OS so I can use the native email client and calendar which is excellent. Battery life and stability is great, and so is the self-service portal.

This application is truly amazing. Our business helps to protect our company data. Customer service is supreme. Thanks team for picking a truly great app.

This app is used by companies to protect information, known as security. It’s a necessary evil for sure. But for those complainers talking about privacy and what the app is capable of, talk to your company. It is the company’s decision on what settings or restrictions MobileIron is capable of. The company is the customer of MobileIron and they decide what it can and cannot do. You look like fools if you think otherwise and complain.

Please fix this soon. I wasted a lot of time trying to figure out why this feature disappeared and then found out it was MobileIron causing the problem. Very frustrating as I would expect this kind of issue to be fixed very quickly in a couple of days not a couple of months.

Mandated by my company to have this on my iPhone 6s to get company mail which to Gmail / Google corporate. Mobileiron settings are limited to manage the user experience. The update to v9.5 2 weeks resulted in slow sync times for calendar and email. I have to erase the settings twice to reinitialize the app. Notifications do not work UNTIL you open the app. Calendar does not integrate with iOS calendar although Contacts does. Shame on my company to pick this app. Shame on Mobileiron to have p*** poor performance. Sorry but it's a fact. Given so many rely on MDM today with companies there is no excuse.

Not sure who to blame Apple or MobileIron but with the release of @work MobileIron has become @broke in my opinion. It updated twice from the older revision I restored from backup. I hope my IT Dept sorts this out and we get a working app soon.

Resolution has still not been updated for the Plus phones.